First Class Service Finding My Family A Car
November 5, 2018
This is the first time I've ever written a review for anything. With that said, given my fantastic experience with Darcars Nissan Rockville - I felt compelled. For the past three months, we have been looking to buy a Nissan Leaf. The search was national, not just limited to our local area. After several weekly email exchanges with Mauricio Leiva, our Sales Consultant, whereby we specifically identified the characteristics of the Nissan Leaf we were after, we were pleasantly surprised to hear that Darcars had found a car specifically for us. No only was it a perfect match but they way Mauricio and the sales manager, Kambiz Faris, worked with us on the pricing was first class. Some of the best customer service my wife and I have ever experienced. As a final note, after we paid for the vehicle, Kambiz noticed that two of the tires that had passed both expectations (i.e. Nissan Certified Pre-owned and State Inspection) were in poor condition. Rather to let us off the lot with worn tires, he went ahead and order us a new set of tires at no added cost. If you are in the market for a new or used Nissan I highly recommend dropping in to see Mauricio and Kambiz at Darcars Nissan Rockland - they are knowledgeable and solid guys!