Let me start by stating that I don't do reviews. However, I was so impressed with the fast , efficient and friendly service bestowed upon me by Lydia Farias and her team of professionals that I must take the time to give them all "kudos" here. I told Lydia what I expected for my trade in and that I needed the 0% interest/0down/72month deal to make this happen. She delivered in less than 3 hours along with her financing associate , Jennifer Welch. No haggling or awkward pressuring just straight talk business. This in spite of the fact that unbeknownst to me, it turned out that the "low mileage"2012 Camry I bought in 2013 from Don McGill had been wrecked and repaired before I bought it! (very embarrassing) Lesson learned. Never mind the year or how low the mileage, "GET THE CAR FAX!! Regardless of this problem, Lydia was still able to make the numbers work for me. I am truly pleasantly surprised with my car purchasing experience @ Hass with Lydia and her team. They are all a valuable asset to that dealership!
CarMax Southwest Freeway - Now offering Curbside Pickup and Home Delivery Review
A Good Place to Shop
by Owen T from Houston, TX
December 3, 2018
4.3 (8 reviews)
I have visited this Carmax location several times over the years, but I’ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it’s great to go to a Carmax and compare several makes and models in one place and get your trade appraised.
This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don’t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn’t get 5 stars.
But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that’s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal.
If you are shopping for a used car, Carmax is a great place to go. Only thing I’d change is that Carmax could do a better job tracking where the vehicles are on the lot.
On 02/16 I brought my IS in for the air bag recall. The service was great and friendly all around. The facility atmosphere is clean @ Lexus. Keep up the good work.
I’ve taken my Lexus sc430 for repairs here a couple of times. Karen the service writer was very nice and got us good expert technicians to diagnose and work on my car.
Came here for my state inspection. They were very friendly and quick to get me where I needed to be and done with it. Definitely will come back for my inspection next year!!
I had a scheduled appointment; taken immediately and done far faster than expected. Car cleaned and evaluated. I know what to pay attention to in the coming months. Love the care. Sterling McCall gets a thumbs up.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (4648 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
I have been to many dealerships for service and sales. I decided to take my vehicle in for service to Munday Chevrolet after many bad experiences t other locations. All service advisors are very nice, there is only a couple of senior advisors, One in particular a lady name Connie, is always on the move and she always answers all my question. I like the fact that they don't lie to me and are up front and forward. I will continue going in for service and most likely I will be purchasing a new vehicle.
I came into the dealership not really knowing exactly what I was looking for, Troy was extremely helpful and knowledgeable the entire time I was there. He offered to help guide me to what car would be best for me based on my budget and needs. We are still shopping around but we will be back and ask for Troy once we make a desicion!!
Absolutely 10stars! The work was done quickly and with expert precision! I drove 25 miles from my home to have my car serviced because they are that good! Don't hesitate to visit this location for any service related issues!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.