2012 Lexus CT 200h - Assisted by JJ
November 5, 2018
we are extremely pleased with the Lexus Hybrid, and our purchase experience with Maximum Auto Outlet was excellent, from start to finish because of you. JJ was our first contact, and we could not ask for better treatment, assistance, and guidance through this entire experience. As we discussed with JJ, we had set up an appointment with him. He returned our call, and based on our discussion with him, we decided to work with your dealership. JJ was personable, very knowledgeable, and professional, and worked to make (an experience we usually dread), very comfortable and productive. We give him my highest recommendations.
We also wanted to acknowledge the great job he did in closing this deal, and securing the specific vehicle we requested. He was knowledgeable, responsive, and focused, which was reassuring.
We came across to your dealership, pretty certain about what we wanted, and just needed to get a closer look and a test drive to be certain. JJ made the completion of required paperwork, a painless and efficient experience. He was prepared and highly knowledgeable. We were very impressed with him including those we met and those who assisted us, at different points in the process.
We are looking forward to many years with the Lexus and, to keep it in great condition.
Leo & Chris T.