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I have been in the market to replace my ML400 and was looking to upgrade to a GLE AMG53. I have done my homework and know what I want and quickly learned that I would have to order. I dealt with a number of dealers and sales people (including someone else at this dealership) in my attempts to buy a car, but they either: were non-responsive, wanted to sell me something I don't want, evaded my questions, ghosted me, etc. I love my MB and was hoping to get another one, but it got to the point that I was contemplating switching makes. I finally reached out to Danny Nasr. He was extremely responsive, professional, answered my questions, and provided helpful information. We ironed out my build within a day, and he offered a fair price. I should get my car in in a few months. No games. Done!

Medhat and the Lindsay of Dulles team made my car shopping experience so smooth! They was responsive and helpful. Great place to buy a car!

bought truck online. i'm in Hawai'i, they're in Virginia. always able to talk, email, text someone. hassle- free. great price. found rebates for me. got a great apr finance rate. super helpful, super easy. would recommend Claude, Cristian and Luis. would definitely buy another auto from Koons Ford Sterling.

Erkan (Rick), Thomas Higgins, and Kevin (Finance) were all exceptional professionals. No xx throughout my entire purchase and very accommodating to my preferences in what I was looking for. Very pleased with their above and beyond customer service. I'm feeling like I'm riding on "cloud 9" in my new F-150 Lightning⚡️💯 Best deals around if you're looking for a pickup at a fair price! Thank you from a very happy customer proud to be apart of the Ford family once again.

The entire team at Koons Ford Falls Church is a class-act. Top notch customer AND car service. As a new resident of the area, this location will be my go to dealer.

Syed was great to work with. Quick, efficient and didn’t out on an unnecessary sales pitch…so the entire experience felt genuine.

Great customer service, had a small issue with My Window tint failing MD inspection, and they took care of the removal. Happy with my Mercedes

Service Manager Derek Anderson was great! Kept me posted on the work being completed. He was friendly and very knowledgeable of the work needed and not needed on my vehicle

Koons in Woodbridge is a wonderful dealership every one is so nice and professional. Enjoy going there service is also fast will call you when car iis ready

My experience at this dealership was just ok they had to order a part it cam in the next day like they said it would went to pick up the car they did not explain the extended warranty pricing I had to call the extended warranty people to get the pricing and the car was dirty and battery cable was corroded I had to clean it it would not start.

Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.