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2020 Subaru Impreza consumer reviews

$18,695–$19,995 MSRP range
side view of 2020 Impreza Subaru
(35 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.6
  • Performance 4.7
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.8
Explore the 2020 Subaru Impreza
Shop the 2020 Subaru Impreza

Stupid transmission plug

What a stupid idea to put the transmission fluid drain plug unlabeled right behind the oil pan drain plug. Had to have the car towed to a shop after trying to change the oil. What a joke.

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 1.0
  • Performance 4.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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It is an awesome daily driver... 😉

First things first... I view any car as a necessary evil.... I view them as something to get stuff from point A to point B. If I had My druthers I'd bicycle everywere but, since I live in the Berkshires of Massachusetts and as such we get a lot of snow and I can't. The Impreza fits the bill of what I need in a car. I have driven many cars in all kinds of conditions, the Impreza has never let me down. I'll admit it won't win most drag races but if you're looking for safety and reliability look no further. Mine is a lease and is the base model, but is chock full of great and useful features such as lane assist, hazard warning and my favorite adaptive cruise control (which brakes for you as the car in front of you slows down.) I had the first iteration of the Impreza in the nineties and that was good... This is awesome. Before I leased the Impreza I did due diligence by test driving Honda, Hyundai, Nissan and Toyota... The Impreza had most of the features I wanted at the price point that I wanted... Also the only manufacturer that offered AWD on the base model.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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beautiful in winter driving and rain soaked roads

Love the handling. The seats are stiff, heater air conditioning controls are hard to read at night. I leased the Imprezza hatchback and love that I can put the weekly groceries in the back and unload easily. Gas mileage is good for an all wheel drive vehicle. Next time I will lease the Crosstek as the Imprezza is to low to the ground.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Windshield cracked within 2 months

This car looks fine, and I was excited when buying it, but the windshields are not built right and you will end up spending thousands on replacements alone. All subarus have problems with windshields - google it, there are multiple ongoing lawsuits. Beware - do not buy these cars.

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 2.0
  • Performance 2.0
  • Value 1.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
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Reliability, comfort, style

Love Impreza. We switched from being a Ford family to Subaru this year. My daughter has a Forester and our son has an Outback. Since my wife and I are retired we don't need a large car anymore and the Impreza is just right for us. Every aspect of the car speaks quality. This just may be the last car purchase for us.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great quality

Beautiful inside and out and drives smoothly. Styling well done. I purchased the car for quality and reliability and plan on keeping it for several years.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Fantastic car and dealership

Love my Subaru. Fantastic car and Sales in Wappingers Falls. Annmarie Schultz is a wonderful sales person, thank you. This is my first Subaru and will buy nothing else from now on.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Loved this car!

This car was great. It was my experience with the dealer that put me off. I thought we had settled on a price, but then they started adding all sorts of fees. If it wasn’t for that, I would have driven it off the lot that day.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Reliable car

It has good speed, stick to the road, roomy, great gas mileage and a good looking car. It is very fun to drive and dependable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Love it !!

This car is awesome!! You get a lot for not a lot of money. It rides really smoothly! I love everything about this car. I feel very safe as well.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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