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2020 Kia Sportage consumer reviews

$23,990–$25,490 MSRP range
side view of 2020 Sportage Kia
(184 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.7
  • Value 4.7
  • Exterior 4.7
  • Reliability 4.8
Explore the 2020 Kia Sportage
Shop the 2020 Kia Sportage

I've had nothing but starting problems since I bought

I've had nothing but starting problems since I bought this car I only have 39,000 miles on it had it into the dealership four times before they were able to fix it when I step on the gas the car jerks and has a hard time accelerating some at times I would not recommend this car to anyone that and it took me 3 months to find somebody who would ensure me without charging me an arm and a leg cuz it's the most stolen car in America

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
0 people out of 1 found this review helpful. Did you?
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I have to put 4-6 quarts of oil (in between oil

I have to put 4-6 quarts of oil (in between oil changes) I have spoken with the service department at KIA and no offer to fix or help with the issue. I DO NOT recommend this car at all.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
4 people out of 4 found this review helpful. Did you?
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Engine guzzles oil like it’s gas.

Engine guzzles oil like it’s gas. Buyer be aware! Only drove 40k miles and the vehicle consumes oil. I’ll never buy another Kia or Hyundai. Terrible cars do your research!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Does not recommend this car
6 people out of 7 found this review helpful. Did you?
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Ignition problems

I have the issue with the car won't turn over won't start won't do nothing when I brought it to the dealership they said it was the battery put a new battery in if that was the case why am I still having the problem you put the key in you try to turn it over and you get nothing but lights on the dashboard doesn't even try to turn over I'll take the key out put it back in turn the key extremely hard to the point that I practically break the key and then the car will start I would not recommend this car to anybody

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
5 people out of 7 found this review helpful. Did you?
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BEST SMALL SUV EVER!!

First off I would like to say that I am a huge car enthusiast who has owned many different cars in my 60 plus years. My most recent cars have been a 2017 Honda Pilot, 2022 Honda CRV and 2023 Toyota Highlander. The Pilot was nice but the CVT transmission drove me nuts with the way it jerked and shifted. The 2022 CRV was also nice but the electronics and bluetooth connectivity were SOOO bad!! The FWD Highlander with new turbo engine was a huge disappointment. I felt unsafe on curvy two lane roads.....like it didn't feel like it was gripping the road properly. It also had terrible turbo lag that was highly frustrating and dangerous feeling. When I would push it hard to get it going, it would almost skid out once it got going. The wireless apple CarPlay was its best feature but generally speaking the electronics were a nightmare and required a subscription to work best. You had to push multiple things to get to your radio and it was all so poorly designed. I had been having severe buyer remorse with the Highlander and started looking again. I drove a RAV4 and it was too underpowered and buzzy for my liking. Also drove a new Mazda CX-50 but was having a hard time spending the dollars on another new car since I would be losing on the Highlander trade. Long story short, we purchased a 2019 Kia Sportage EX for my college aged daughter in 2021. It was affordable, had good reviews and a longer warranty than everything else. She has loved it!! Turns out we have not needed the warranty even one time in these past two years. Only simple oil changes and tire rotations. She's away this summer so my husband and I have been driving her car periodically. During these drives, I decided I like her car so much, that I traded my Highlander for a certified pre-owned 2020 Sportage SX Turbo! I am SOOO thrilled with my decision!! The build is heavy and solid, visibility is incredible and driving it is SO much FUN! Feels like you're driving a Mercedes or BMW but at an extremely affordable price. The controls are so simple that I've not consulted the manual more than a couple of times. Everything has its own button and, although the car is loaded to the brim with every option you can imagine, it's all so easy to navigate and use. Kia made a winner here and I hope they continue on this path of using quality materials and easy to navigate electronics. If so I will be a loyal Kia fan forever!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
12 people out of 14 found this review helpful. Did you?
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Stealing Kia

My car has been broken into twice. Now recently stolen. If I knew what I know now about this car I would have never bought it. Now I have to pay out of pocket to fix because I have cancer not working and have a broke piece of xxxx that people feel free to steal! I even had a club on it! Lori

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
5 people out of 18 found this review helpful. Did you?
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good deal

sometimes I have problems with the ignition of the engine I enter the key and it does not start i reported the problems to the dealer

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
3 people out of 4 found this review helpful. Did you?
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My choice SUV

This vehicle runs and handles beautifully. Easy to maneuver the engine runs smooth and great on fuel .. Find looking as well . if you are looking for a medium SUV this one is just right . I usually have a hard time climbing into the average SUV but as a female I found it to be easy to hop in and out . Great vehicle ..

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
9 people out of 10 found this review helpful. Did you?
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Finally got my KIA SUV!

I started with a 2010 KIA Forte and absolutely loved it. I now have a 2020 KIA Sportage and love this as well. The quality and performance of the KIA far outweighs any cars I previously owned; especially the warranty. I love the all wheel drive. The fact it seats 5 comfortably is perfect for me, and the back seat folds down for extra storage. The sportage is a very smart looking vehicle as well as functional. It is very easy to drive and just the right size. You can't go wrong with a KIA.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
8 people out of 9 found this review helpful. Did you?
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Kia Sportage 2020, meh

It's the same as any other car. I think they all look the same, no individuality at all. Wasn't going to buy any car but my husband wanted it. I want my old escape back. The hatch curves in on the back so much narrower than I wanted. Which was the reason I didn't get a new escape. There were so many things I can't fit in the car that we went and got 2 trailers. A hitch mounted one and a regular trailer. If you camp leave this delicate SUV on the paved road. I haven't gotten stuck yet but the clearance underneath the car is inadequate. The interior is smaller than it seems, too. With my 2 dogs plus my daughter's 3 1 of them sometimes 2 migrate to the front seat. They are average 30lb dogs. I could put all 5 and at least 2 people plus me in the very old escape. Gas mileage is better than before but not astonishingly so. As you can tell I was underwhelmed with this car. My relationship did start badly, I will admit, with this car. Like a bait and switch. Haven't been near that dealership. Supposed to have been 500 plus escape. Salesman calls and said they didn't need the escape as part of the down. Got there and he wanted 1000 not the 500. I should have just left. Cause it still make my blood boil. So that start might be coloring my view. But each point I stated is true at least for my use. The car doesn't get driven everyday. Most I go round trip is maybe 60 miles once or twice a month. It's 30 miles roundtrip usually or 5 to 10 miles in town.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 2.0
  • Performance 4.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
5 people out of 12 found this review helpful. Did you?
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