Rosenthal Fairfax Honda

2.8 out of 5 2.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:00 AM - 9:00 PM

Rosenthal Fairfax Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

6:00 AM - 9:00 PM

Tuesday

6:00 AM - 9:00 PM

Wednesday

6:00 AM - 9:00 PM

Thursday

6:00 AM - 9:00 PM

Friday

6:00 AM - 9:00 PM

Saturday

7:00 AM - 7:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since March 2003

Since 1985, thousands have driven out of their way to buy from Rosenthal Fairfax Honda. How far? Try Falls Church, Alexandria, Arlington, Springfield, Woodbridge, Manassas, Fredericksburg, Tyson's Corner, Sterling, Centreville, Chantilly and throughout Maryland.

...


Why? Because these are smart customers who've done their research and learned Rosenthal Fairfax Honda offered them an outstanding selection, superlative service, would save them thousands on the price of their new or used Honda. No wonder, we're known as the Honda Giant. If you are looking for new Honda or a certified used/pre-owned Honda, please stop by Fairfax Honda location today!

"Visit us today!"

Service

Battery Service

$119.95

Multi-Point Inspection

Complimentary

Oil, Filter Change

$34.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.8 out of 5 2.8
388 lifetime reviews. Includes reviews of Rosenthal Fairfax Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    April 9, 2020

    Yesterday I ventured out into this crazy world to begin the process of turning in my lease and getting a new one. I had many intentions of renewing a lease... with Honda after enjoying the three years I had in my Accord. I worked with Clinton, who was a pleasure to be with. He was respectful and knowledgeable and frankly just nice to test drive with. He came back with an okay deal for getting me into a 2020 Accord for nothing down and same payment as I was currently paying (which had 7k of negative equity rolled into - so not too sure how that works out). The deal was ready to go that day if I wanted it. I had really wanted to upgrade in size to an SUV, but it didn't look like it was going to happen at Honda, so I told Clinton I would get back to him by that evening one way or another and ended up going over to Subaru. Long story short they were able to get me in a Forester, so now I had to turn in my lease with Honda... I went back today, the day after, and asked to turn in my lease. Which mind you, I have been receiving emails (and personal texts from sales men at this dealership) for the past 2-3 months about my upcoming end of term. I also did the turn in inspection that day prior when I was in. They were completely ready for me to pull the trigger yesterday, but today the MANAGER came over and told me they do not have the space to accept any end of lease turn ins at this time. There was nothing they could do for me! Plain and simple they did not have space to take my car, but they did yesterday (at least to make the sale). Or the manager and his employees, including Clinton (who he tried to say didn't even work yesterday, calling me a liar) do not communicate. I understand the situation completely. Trucks aren't picking cars up, their not selling as fast, I get the climate right now. BE UP FRONT ABOUT THAT. All in all, he suggested maybe Chantilly Honda since they are bigger. I said, okay, would you be able to call and see if that's possible. The manager, who works in customer service, said, "I don't know anyone over there. I'm not going to call. There's nothing we can do for you." Are you kidding me?! I gave you my business for the last 3 years, and you cant make a simple call to try and right a wrong at this time? And now I'm stuck with 2 cars. Obviously we called, and they were awesome over there, able to turn the lease in with great class and customer service. If you are looking to buy/lease a Honda, do it, they are incredible and reliable cars. BUT GO TO THE CHANTILLY DEALERSHIP! Unbelievable how poor of service today at this dealership, and lack of communication between management and sales.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    March 21, 2020

    I booked a test drive appointment for the Civic Type-R on your website that was showing you had the vehicle. The next day, I get a text confirmation from... the sales rep confirming the appointment. Then I received another text from the sales rep requesting that I ask for him by name when I arrive. I arrived and asked for him, only for him to tell me that I cannot test drive the Type-R and the car isn't even at the dealership. Needless to say, I was extremely frustrated and disappointed. The rep could have informed me that via email, phone call, or a text message instead of having me drive over an hour for what I thought would be a test drive and a potential purchase. On top of that, the sales manager that was there even marked up the price higher than the price on the website, claiming that he was giving me a "good deal" as if I have never purchased a car before or don't know how any of this works. I will definitely never return to the dealership or recommend them to anybody.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • November 16, 2017

    This dealership was amazing!!!!! My daughter and I had been searching for such a long time for a used Toyota Prius. We had gone to dozens of dealerships... trying to find a good deal and the right car. Looking online for a Prius, the search I accidentally ran included other cars that were similar. That is when I saw a used Ford Focus Titanium edition at the Fairfax Honda dealership. My daughter's heart was set on a Toyota Prius but we decided to take a look at the Ford Focus because online it showed as a great car and a great deal. Evan Harris contacted us and we set up an appointment to stop by and we are soooooo glad we did because both my daughter and I loved the quality of the car and the price!!! It was so nice, it completely changed my daughter's mind about wanting a Prius. Everything was positive in dealing with Fairfax Honda, our salesman Evan Harris, the used car manager and the finance manager. 1) They honored the online price of the car as opposed to most dealerships jack up the price and then tell you that you do not qualify for the online price 2) The car was in great condition, with low miles and they offered an amazing price for it! 3) The transaction was easy and quick as opposed to some dealerships take hours and you have to haggle back and forth about pricing 4) They give you a 2 month, 2,000 mile warranty and offer you additional coverage which is a really good warranty for a used car..typically dealerships only give you a 30 day warranty. Do yourself a favor and STOP BY THIS DEALERSHIP FIRST if you are wanting to buy a new or used vehicle..regardless of what make and model you are looking for! My daughter and I would have saved a lot of time if we had. THANK YOU ROSENTHAL FAIRFAX HONDA!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2020

    I would say something little a person does would shape our impression for the dealership. The salesperson helped us today was nice, and he showed us the... car we are interested in and explained everything to us patiently. As we were thinking of trading our car for a used Honda, something that was not too pleasant - the manager/or whoever inspect our car drove the car away without telling us. I do not mind if the person drove away the car for inspection, what I care about is if us, customers, are being respected or not. We did not feel respected, and who would take the responsibility if valuables in our car are missing? I am sure asking for customers' permission is not something that is difficult to do. I am sure no one wants to see their personal property is used and taken away for a short time without being told. In addition, it might be somehow inappropriate to force a customer to answer a Yes or No question on buying a new car. Buying a car is not like buying gorceries, and it is not a decision that could be made immediately. The action of repeatly forcing us answer this question made us very uncomfortable. Again, it is not the salesperson who did this. There are some little things happened made us uncomfortable which I do not want to mention anymore. I wish this would be the first and last visit, but if we decided to go back and buy the car, we would like to be treated well and respectfully. I would say to this dealership, for salespeople it is important to make deals and profits, but it is even more important to build good relationships with customers. Make customers feel valued is a basic rather important component of a business, but unfortunately, we did feel that way during our visit today. To show my mercy to this dealership, I will leave one star for rating instead of zero star. To those of who are reading this comment now, I won't tell you 100% whether I recommand this dealership or not because everyone has different opinions. I am sure you have your best judgement.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 11, 2020

    Honda service did not inform me of inspection issues on my car (but they didn't forget to charge me!). I almost drove off and noticed the sticker hadn't... been replaced. Only then they went back to understand the issue and to explain to me. I've been coming here because it's close to my house but considering going somewhere OTHER than a Honda service center. They are eager to always sell you on everything else your car may need replacing BUT doing a decent job on what you came there for. Honda, please consider changing your service strategy and retraining your employees.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 23, 2019

    I would never recommend this dealership. I was buying a first new car for my son and regret that I didn't leave after the first 30 minutes. We were there... over 4 and 1/2 hours and did not get the price, car or Costco program experience we were promised before coming in. It is sad that I have nothing but regrets over what should be a happy time. While the salesman was nice, I feel we were caught in a bait and switch that I didn't recognize until too late. Buyer beware, I wasn't.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2019

    I brought my Accord into another local Honda dealership today for an airbag recall. After replacing my airbag the other dealership's service department... called me and said my car needed over $3000 in maintenance and repair work This seemed steep to me since my car had less than 80k miles on it and has been serviced regularly since I bought it. Wanting a second opinion, I called Rosenthal Honda on my commute home and they offered to inspect my car right away, so I drove directly to their service department from the other dealership. After comparing quotes for the services that the other dealership said my car needed, I found that Rosenthal had a better price on the water pump and drive belt replacement. Convinced by the other dealership that I would need at least a new water pump, I agreed to Rosenthal's $79 inspection fee, which would be waived if I had at least some of my service done there. I am so glad I got a second opinion! Rosenthal's mechanic found the water pump was still fine and the hoses weren't yet in need of replacement. And it was good to see the mechanic corroborate some of the service needs recommended by the other service center. However, I then feared that I had just lost my $79 because Rosenthal had quoted me a higher price on some of the services that remained to be done. Fortunately, they were willing to work with me on the price and matched some of the other dealer's quoted prices. I ended up having my drive belt, catalytic converter shield, and front control arm bushing replaced, new spark plugs installed, and the wheels aligned. I really appreciated how patient and understanding Marvin, the service manager, was. I never felt pressured and he calmly listened to all my concerns. I also appreciated being able to meet and talk directly with the mechanic working on my car, something that hadn't happened before at the other dealership. It's still too early to review the quality of the work done since it's only been a few hours, but I will update this review (or write a follow up review) if anything noteworthy happens.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We truly appreciate you taking the time to share your experience with us.Best,Rosenthal Fairfax Honda

  • 5.0 out of 5
    November 23, 2019

    Khayal is the best salesman - no hard sell, all education great price, and lots of patience with us. Easiest car purchase ever for my wife and I. We recommend... going to him if you want to purchase a Honda in Northern Virginia and will return for any Honda we buy in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your vehicle! Thank you for the kind words and 5-star review! We look forward to seeing you again.Best,Rosenthal Fairfax Honda

  • 5.0 out of 5
    October 31, 2019

    Amro Rababah was terrific during my purchase last week, he knows what he is doing, and he is doing it with passion and enthusiasm. My son will need a car... soon and I'm definitely going back ;-)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your Civic! Thank you for taking the time to share your experience with us. We look forward to seeing you again!Best,Rosenthal Fairfax Hon...da

  • 1.0 out of 5
    September 29, 2019

    I wanted to buy Honda Odyssey 2019 EXL trim with nav &RES and the sales person told me they have one available in some sister lot..We had all the discussion... over phone and email and agreed to a OTD price considering PA tax. But when we went to visit the dealership we have been asked to wait there for hours and the sales guy didn't even turned up.. and after that another gentleman came who told that he only decides on the price and they can't give that price and later told that the vehicle we want is no longer available although the sales guy confirmed just last evening about the availability and he scheduled an appointment for the visit...Also to let everyone know that I received an email from the sales guy just an hour before the visit and he didn't mention about the vehicle non availability. They have been totally unprofessional in their dealing and wanted us just to visit the dealership so that they can fool you and get some more money on top of the earlier agreed price. Trusting these guys I even apply for a finance through Honda finance and shared them the approval details.. So please be aware of any dealing with them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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