Reviews
Write a reviewGreat communication, willing to work with me.
Great communication, willing to work with me. Transparent pricing and got me a deal that worked for me
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a bad situation with another dealership.
I had a bad situation with another dealership. My salesman Gil n crew listened and made my day. Trust me, this is not your everyday dealership. Beyond caring.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am very disappointed with your service.
I am very disappointed with your service. On October 3, 2024, I purchased two vehicles—a 2024 Altima and a 2024 Rogue—from your dealership. The next day, I discovered that both vehicles were missing wheel locks, and the Rogue was also missing a rear cargo cover. I promptly contacted the salesperson, Collin, who sold me these vehicles, to report the issues. However, he has been making various excuses to delay addressing my concerns. I simply want to receive what I paid for, as the wheel locks and the rear cargo cover are supposed to be included with both the Rogue and the Altima. Last Wednesday, Oct 9, 2024, Collin informed me that he was ordering the rear cargo cover for my Rogue, which he said would arrive within a couple of days. He also mentioned that he had scheduled an appointment to have the wheel locks installed on both of my vehicles. However, I have been waiting for an update, and despite texting Collin 3 or 4 hours ago, I have received no response. This situation has been very frustrating for me, and I simply need to receive what I paid for.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great Job Quentin
I had a great experience with Quentin. Quentin made sure that i was not going home without a deal. Quentin you are the best who ever did. CODOS TO BIG QUE Thanks i greatly appreciate you , I ll be sending referrals
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nicole, we're happy you found our staff to be so supportive during your experience here at Antwerpen Nissan, Inc.. Thanks for the recommendation, and have an amazing day!
Was promised a deal. Had check in my hand. Rearranged...
Was promised a deal. Had check in my hand. Rearranged plans and drove over an hour. Was told they couldn’t do the deal and they didn’t even have the car!! Worst experience ever!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
A great experience my salesmans name was Mohamed...
A great experience my salesmans name was Mohamed Saddique very polite knowledgeable engaging put me at ease he deserves a 5 if it was higher I'd give him more. Thanks for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Evander Toss did any amazing job getting me into...
Evander Toss did any amazing job getting me into something I needed to help me with my transition to Maryland. Thank you!!! Go see the team at Antwerpen Nissan of Owings Mills!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy customer
Go see Andrew Mason. He’ll find the car that best fits your needs. He’s very personalable and professional. All the guys there were great. Very easy and stressless experience. love my new Pathfinder!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
I have an Infiniti, so I can't get everything done here, but they are good about letting me know which things can be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cl, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mr. Mike the Man!
Mike really helped me out when my transmission line blew out. Responsive and communicative. Only negative was using the Antwerpen phone system. Too many options then when in wait mode every 5 seconds it would give the same message eventually kicking me out. I called over several days having the same experience. Really need to get something more customer focused.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase