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Criswell Honda

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:30 PM

Criswell Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:30 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:30 PM

Tuesday

7:00 AM - 7:30 PM

Wednesday

7:00 AM - 7:30 PM

Thursday

7:00 AM - 7:30 PM

Friday

7:00 AM - 7:30 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2002

We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM, Honda, Nissan, FIAT, Commercial Trucks and Isuzu Trucks.

...



At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

"We listen and you matter, because We're Driven by YOU!"

Reviews

4.7 out of 5 4.7
2338 lifetime reviews. Includes reviews of Criswell Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 24, 2020

    World class dealership. Very helpful and patient courteous and delightful . very clean specious dealership everyone's so nice and helpful and it was a... pleasure being with a great group of people

    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We really appreciate you taking the time to share these positive comments about Criswell Honda.

  • 5.0 out of 5
    February 16, 2020

    Worked with Dominique online price quoting a new Honda Civic Hatch Sport. He was friendly, professional, and patient, and offered a price $100 lower than... other dealers. Would recommend Criswell, and Dominique specifically, to anyone looking for a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's wonderful to see that Dominique exceeded your expectations when it came to buying a new vehicle from Criswell Honda! Our impressive selection of ...vehicles is competitively priced and it's our pleasure to offer a first-class purchasing process from start to finish. We look forward to your next visit with us!


    Worked with:
    Dominique Vattuone

    New Vehicle Sales dvattuone@criswellauto.com

    (5.0) 424 reviews

  • 5.0 out of 5
    February 15, 2020

    Pei Pei is good at finding the right car for me. She is efficient, patient, and easy to communicate with. The most important thing is that she is not... pushy. She understood my needs and gave me good recommendation. She showed me how to search online so I can have an idea of their inventory. After checking several dealerships online, Criswell Honda has the best one for me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's great to see that Pei Pei provided the information you needed to find the vehicle that best suits you and your budget. We value your business and... look forward to working with you again in the future. If you have any other questions about your vehicle, please give us a call or stop by and we'll be glad to help.


    Worked with:
    Pei Pei Tsai

    New Vehicle Sales ptsai@criswellauto.com

    (5.0) 9 reviews

    Gary Graves

    Service Advisor ggraves@criswellauto.com

    (4.4) 20 reviews

  • 5.0 out of 5
    February 15, 2020

    Dominque is the go to salesman, hands down! I like 2 hours away made a deal over email and then picked up ... Dom was authentic, honest and a pleasure... to work with... by far the best dealer experience I've had. Thanks Dom! Criswell you better treat him well he is a money maker, in the right way!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate the opportunity to work with you and are happy to see that you were completely satisfied with your car buying experience at Crisw...ell. Don't hesitate to reach out if we can be of further assistance!


    Worked with:
    Dominique Vattuone

    New Vehicle Sales dvattuone@criswellauto.com

    (5.0) 424 reviews

  • 5.0 out of 5
    February 11, 2020

    From the time I walked in, to the time I left with my 2014 Toyota Highlander, it was an excellent experience. Every single person that I worked with made... sure I was comfortable with every step. They were helpful and patient when I wanted to test drive many vehicles to make sure I was completely satisfied. From the time I first started working with Steve, coming back the next day and working with Inmar, to finalizing with Shane, it was painless and smooth. Thank you guys for getting me in a safe vehicle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's wonderful to see that we could really help you out and that you left our dealership in a vehicle that you were completely satisfied with. We real...ly appreciate you taking the time to share these encouraging comments and hope to be of assistance with any future automotive needs.


    Worked with:
    Shane Simpson

    Finance Manager ssimpson@criswellauto.com

    (5.0) 19 reviews

    Steve Maroney

    Pre-Owned Sales smaroney@criswellauto.com

    (4.8) 36 reviews

  • 5.0 out of 5
    February 5, 2020

    Great inventory. Quickly made a deal. Stayed open after hours to accommodate our late visit. This is the second preowned vehicle I have purchased from... Criswell. I would absolutely recommend their preowned sales department.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We try our best to do everything possible to ensure a fantastic car buying experience at Criswell Honda! We value your continued patronage and truly a...ppreciate the recommendations.


    Worked with:
    Alex Ferguson

    Pre-Owned Sales Manager aferguson@criswellauto.com

    NOT RATED

    Salim Moujalled

    Pre-Owned Sales smoujalled@criswellauto.com

    NOT RATED

  • 5.0 out of 5
    February 2, 2020

    Quick and easy process and was able to negotiate a lower price for the car. Came in on a Friday ad left with a car on Saturday

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to let us know that your overall experience at Criswell Honda was very positive! We value the opportunity to work with you ...and hope to be of assistance again in the future.


    Worked with:
    Steve Maroney

    Pre-Owned Sales smaroney@criswellauto.com

    (4.8) 36 reviews

    Alex Ferguson

    Pre-Owned Sales Manager aferguson@criswellauto.com

    NOT RATED

  • 5.0 out of 5
    February 1, 2020

    Dominique Vattuone was knowledgeable about the car and was able to do the comparisons I was interested in. Dominique Vattuone was helpful in getting me... test drives of the cars of interest. After the purchase, Dominique Vattuone gave me a good tutorial on how to operate the car and its electronics.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's fantastic to see that you were 100% satisfied with the tremendous car buying experience Dominique provided. We are happy to know that you enjoyed... the option to test drive a few cars while Dominique offered the detailed information you needed to select the Honda that best suits your needs. If you have any other questions as you get used to the amazing features of your new car, don't hesitate to contact us.


    Worked with:
    Dominique Vattuone

    New Vehicle Sales dvattuone@criswellauto.com

    (5.0) 424 reviews

  • 5.0 out of 5
    January 29, 2020

    I had a pleasure at Criswell Honda when I traded my Honda Accord in. It was a simple process to trade the car in and John Hicks did a great job helping... me find out what car I wanted to purchase. I would highly recommend John to anyone that is looking to purchase a vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's fantastic to know John provided such a remarkable car buying event and offered the assistance you needed to pick out just the right car to suit y...our needs. We truly appreciate the recommendations and thank you again for choosing Criswell Honda.


    Worked with:
    John Hicks

    New Vehicle Sales jhicks@criswellauto.com

    NOT RATED

  • 5.0 out of 5
    January 29, 2020

    John was great, answered all my questions and was very knowledgeable. Mahaman from finance was also very helpful, thoroughly explained each and every... page that required my signature. Felt very compfortable in this process

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our goal to offer a stress free car buying experience, and we're happy to see you were pleased with the high quality customer service that was pr...ovided by our staff. Don't hesitate to reach out if you have any other questions as you get used to the great features of your new Honda.


    Worked with:
    John Hicks

    New Vehicle Sales jhicks@criswellauto.com

    NOT RATED

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