[{"id":563246,"firstName":"Sean","lastName":"Spicher","titleText":"Service Advisor","shortBioText":"Thank you for choosing BMW of Sterling for your service needs. As a passionate BMW owner I take pleasure in assisting my clients to make the BMW ownership experience something they are proud of!","emailTxt":"Sean.spicher@bmwofsterling.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/8be52941389f.jpg","drDealerId":89,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1107216000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":563248,"firstName":"Beaver","lastName":"Ho","titleText":"Service Advisor","emailTxt":"beaver.ho@bmwofsterlin.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/761bb4afc444.jpg","drDealerId":89,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":394714,"firstName":"Robin","lastName":"Jones","titleText":"Service Support","emailTxt":"robin.jones@bmwofsterling.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/3d66ff7b6361.jpg","drDealerId":89,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":563251,"firstName":"Elijah","lastName":"Beavers","titleText":"Service Advisor","shortBioText":"Welcome to Sterling Motorcars! I\u001am Eli Beavers and I joined the auto business 5 years ago. The best aspect of my job is building a relationship with our customers; they know that they can trust me and I\u001am always looking out for their best interests. I\u001am very friendly and truly enjoy talking with my guests, even if it\u001as not about their vehicles. I grew up in Fairfax, VA and studied at Penn State University and George Mason University. Like to travel in my spare time; I always take one trip to the Caribbean each year. I also enjoy playing soccer, football and basketball. I\u001am a dog lover and volunteer at events to help raise money and find forever homes for Great Danes!","emailTxt":"Elijah.beavers@bmwofsterling.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/ec69d29a8c06.jpg","drDealerId":89,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":563250,"firstName":"Moses","lastName":"Mahdi","titleText":"Service Advisor","emailTxt":"moses.mahdi@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":563245,"firstName":"Robert","lastName":"Harrell","titleText":"Service Advisor","shortBioText":"","emailTxt":"robert.harrell@bmwofsterling.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/2dcd487f1a1f.jpg","drDealerId":89,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":563247,"firstName":"Michael","lastName":"Torres","titleText":"Service Advisor","shortBioText":"Ensuring that each car is in perfect condition to be sold is my priority, and making sure all of my customers are satisfied is always my goal. I joined the Sterling dealership in 2013, and have maintained a reliable and honest reputation amongst my coworkers and clients. I attended Northern Virginia Community College (NOVA), and have earned many personal certifications over the years, including an Auto Service Technology Certificate from Monroe Technology Center. My organizational and disciplinary skills allow me to complete all of my work within a timely manner. Soccer and cross fit are some of my hobbies. I love all genres of music. I am very passionate about being efficient with my work. This ensures that each vehicle sold is processed correctly.","emailTxt":"Michael.Torres@bmwofsterling.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/b0931ee665f8.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":563243,"firstName":"Carlos","lastName":"Martell","titleText":"Service Advisor","emailTxt":"carlos.martell@bmwofsterling.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/1fb8dbc5a5d1.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":283872,"firstName":"Kamal","lastName":"Benhoummad","titleText":"Senior Client Advisor","shortBioText":"Hello! My name is Kamal Benhoummad and I would like to welcome you to Sterling Motorcars. \r\n\r\nI joined the auto industry 15 years ago, and I have built a reputation in this business as being honest, loyal, and helpful. Speaking Arabic and French are some of my special skills. I\u001am proud to work for the BMW brand, which I believe is the Ultimate Driving Machine. For nine years I have served my loyal clients here at the dealership, making sure their needs are always met. As a Senior Client Advisor, I enjoy meeting new customers and earning their trust, and their business. \r\n\r\nGuests like working with me because of my knowledge of the BMW brand, and my straightforward approach. I look forward to helping you find your next vehicle!","emailTxt":"kamal.benhoummad@bmwofsterling.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/479ab9b82b9d.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563634,"firstName":"Andrii","lastName":"Bedratenko","titleText":"Client Advisor","emailTxt":"andrii.bedratenko@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/c0a785fc0275.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":283857,"firstName":"Danny","lastName":"Saboor","titleText":"Senior Client Advisor","emailTxt":"danny.saboor@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/408494120a43.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":283876,"firstName":"Felix","lastName":"Bighem","titleText":"Senior Client Advisor","emailTxt":"felix.bighem@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/52f0b36b57d8.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":283849,"firstName":"Jessica","lastName":"Eller","titleText":"Service Manager","emailTxt":"jessica.eller@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/9bb6c2e11e1f.jpg","drDealerId":89,"dealerEmpStartDtUtc":"1151712000","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":283881,"firstName":"Ralf","lastName":"Berthiez","titleText":"BMW Vehicle Client Advisor","emailTxt":"ralf.berthiez@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/937734568c33.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":393920,"firstName":"Joe","lastName":"Bailey","titleText":"Valet","emailTxt":"joe.bailey@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/a45abd8062a7.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":283877,"firstName":"Jose","lastName":"Zapata","titleText":"Senior Client Advisor, Lease Portfolio Manager","emailTxt":"jose.zapata@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/386a4bcba266.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563624,"firstName":"Robert","lastName":"Graves","titleText":"Client Advisor","emailTxt":"robert.graves@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/4bb907bbaf7a.jpg","drDealerId":89,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394704,"firstName":"Matthew","lastName":"Tillman","titleText":"Client Advisor","shortBioText":"Senior BMW Client Advisor\r\n\r\nHello! I\u001am Matthew Tillman, and I would like to welcome you to Sterling. I am family oriented, raised in Reston, VA, and a graduate of South Lakes High School and Northern Virginia Community College. As a proud and blessed father, who focuses on his community, I am proud to represent BMW of Sterling, one of the largest inventories on the east coast, with one of the best facilities within America! I look forward to meeting you and providing you with an exceptional experience.\r\nhttps://bmwofsterling.growthfx.com/matthew-tillman","emailTxt":"matt.tillman@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/eafe93ab7bde.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563242,"firstName":"Eric","lastName":"Brown","titleText":"Service Advisor","emailTxt":"eric.brown@bmwofsterling.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/2e13a98730bb.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":283947,"firstName":"Call","lastName":"Center","titleText":"Appointment Services","emailTxt":"call.center@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"certifiedEmployee":false},{"id":563237,"firstName":"Vance","lastName":"Doughty","titleText":"Senior Client Advisor","shortBioText":"Since 1998, I have provided dependable service to customers, and remained a hard worker. I enjoy the face-to-face interaction with my clients the most. I go that extra mile to make sure they are satisfied with their service. Being honest, straightforward, and knowledgeable are a few of the reasons why customers enjoy working with me. The ultimate goal is to do everything possible to make the experience simple and pleasurable for my clients. Throughout my career in the auto industry, I have won many awards and been recognized for many accomplishments, including being the co-chair of the Virginia Beach Auto Show. I studied at the University of Maryland. Some of my favorite sports and hobbies include basketball, golf, baseball, football, and a nice game of pool. I\u001am also a big fan of the Redskins.","emailTxt":"vance.doughty@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":283874,"firstName":"Sal","lastName":"Ufyani","titleText":"Senior Client Advisor","shortBioText":"As a Client Advisor here at the dealership, my priority is always the customer. Going above and beyond to ensure that my clients have everything they need is what I do best. I have extensive knowledge pertaining to the products that we provide, in addition to the auto industry as a whole. I have been with BMW of Sterling for over five years. Sharing that expertise with my clients is something that I do each day. My job is never complete until my clients are satisfied. You can count on me to exceed your expectations!","emailTxt":"sal.ufyani@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/5995a61504d2.jpg","drDealerId":89,"dealerEmpStartDtUtc":"1349049600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":283847,"firstName":"Stefan","lastName":"Vrabel","titleText":"Service Manager","emailTxt":"stefan.vrabel@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/7743bd08a9d5.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":283858,"firstName":"Greg","lastName":"Maxiutin","titleText":"New Vehicle Client Advisor","emailTxt":"greg.maxiutin@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/0022b5abfb61.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":283970,"firstName":"Rattana","lastName":"Dokonomkang","titleText":"Customer Representative","emailTxt":"rattana.dokonomkang@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/5fb85b040517.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":283948,"firstName":"Ryan","lastName":"Hoover","titleText":"Assistant Parts Manager","emailTxt":"ryan.hoover@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/ac8dcc8b7de3.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":393937,"firstName":"Bill","lastName":"Jones","titleText":"Valet/Shuttle","emailTxt":"blank@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/3bddd497e361.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":563528,"firstName":"Driton","lastName":"Sadiku","titleText":"Client Advisor","shortBioText":"Welcome to BMW Sterling! I am Driton Sadiku, an honest, down to earth guy whose aim is to give my clients the best luxury auto buying experience. With over twenty years and more awards than I recall, I can provide you with all the knowledge and tools to make the most informed decision when choosing your car.\r\n\r\nI was born in the former republic of Yugoslavia, raised in London, and eventually made my way stateside with my beautiful wife of twenty years and my three amazing children. \r\n\r\nI understand that each client comes to me with their own diverse and unique needs. Whether your family is growing bigger, or business is just great, I look forward to fulfilling and meeting your needs and building a great working relationship with you.","emailTxt":"driton.sadiku@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/b4a1c20b2013.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563531,"firstName":"Greg","lastName":"Chery","titleText":"Client Advisor","shortBioText":"Started working here at BMW of Sterling in July 2018, but I have been a part of the auto business for 25 years. I have maintained a reputation for being the nice guy who never gets upset. I love representing Highline car brands. It feels great knowing our clients are buying quality vehicles that they will love. Building relationships with my customers is always a priority. I respect each and every guest I work with, and I never waste their valuable time. My certifications include being Mercedes Benz Master Certified. My hobbies and interests are cooking and taking weekend motorcycle trips. I\u001am all about being a hard worker and doing what I can to make others happy.","emailTxt":"greg.chery@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":393929,"firstName":"Jim Eddy","lastName":"Eddy","titleText":"Service Advisor","emailTxt":"jim.eddy@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/182fa8ca8ca6.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":563240,"firstName":"Mac","lastName":"Safi","titleText":"Sales Advisor","shortBioText":"Thank you for choosing BMW of Sterling as your BMW center. I have been working in the automotive industry for over 10 years and it has been a great experience. Being a true people\u001as person is what led me to this industry and working with wonderful customers brings great joy to know I am here when they need me. It is an amazing feeling to put my clients into the world\u001as top brand, which is why I proudly stand behind the prestigious household name of the BMW brand. My patience and willingness to do everything to make sure my clients are happy with their choice is the reason I have built a loyal customer base over the years. I am thrilled to assist you finding your next ride.","emailTxt":"mac.safi@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394720,"firstName":"Pete","lastName":"Matzouranis","titleText":"Retail Parts","emailTxt":"pete.matzouranis@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/d7d7c152423d.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":283949,"firstName":"Randy","lastName":"Toms","titleText":"Wholesale Parts Manager","emailTxt":"randy.toms@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/d6b00e1f6898.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":394702,"firstName":"Shawn","lastName":"Sampson","titleText":"Internet Sales Manager","emailTxt":"shawn.sampson@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/a63bebee544d.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563534,"firstName":"Aiman","lastName":"Wahba","titleText":"Client Advisor","emailTxt":"aiman.wahba@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1396310400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394710,"firstName":"Cesar","lastName":"Sanchez","titleText":"BMW Genius","emailTxt":"cesar.sanchez@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/a4888c4015c1.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":563252,"firstName":"David","lastName":"Campos","titleText":"Service Advisor","emailTxt":"david.campos@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":394707,"firstName":"Franciso","lastName":"Benitez","titleText":"BMW Genius","emailTxt":"Franciso.Benitez@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/6b55751032cd.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563529,"firstName":"Jeffrey","lastName":"Penn","titleText":"General Sales Manager","shortBioText":"Hi! I\u001am Jeff Penn, the General Sales Manager here at Sterling, and I would like to welcome you to our dealership! We have a great sales team and the best vehicles in the auto industry. \r\n\r\nMy automotive career started 26 years ago, and I have received many certifications throughout those years. My dedication to providing exceptional customer service is what I\u001am known for, as well as my love for the Pittsburgh Steelers. \r\n\r\nWhen I have the time, I love to travel. Brazil, Germany, and Bangkok are a few of the interesting places that I have visited over the years. Giving back to others is something that I am passionate about, especially to the Big Brothers Big Sisters organization. Golf is one my favorite sports to play. I\u001am always up for a discussion about sports and news events. Helping my team develop at Sterling Motorcars is the best aspect of my job. When our team members succeed, our dealership succeeds!","emailTxt":"jeffrey.penn@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394709,"firstName":"Theo","lastName":"Patterson","titleText":"Client Advisor","emailTxt":"theo.patterson@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/c9666fcde488.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":393934,"firstName":"Zach","lastName":"Gallas","titleText":"Retail Parts","emailTxt":"zach.gallas@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/cde9143ce93a.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":563239,"firstName":"Hammad","lastName":"Qureshi","titleText":"Sales Advisor","emailTxt":"hammad.qureshi@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":393922,"firstName":"Marcello","lastName":"Bazan","titleText":"Parts Associate","emailTxt":"marcello.bazan@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/77486e28490c.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":393932,"firstName":"Rick","lastName":"Fleemen","titleText":"Wholesale Parts","emailTxt":"rick.fleemen@bmwofsterling.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/89/employees/06496aab6161.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":565292,"firstName":"Ted","lastName":"Carpenter","titleText":"BUSINESS DEVELOPMENT","emailTxt":"tcarpenter@growthfx.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":89,"certifiedEmployee":false,"deptDscrp":"Sales"}]

BMW of Sterling

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

BMW of Sterling Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since June 2008

BMW of Sterling is one of the largest BMW dealers in North America. Located just minutes west of Dulles Airport in Sterl

...

ing, VA. Visit us at our state of the art facility. Our unwavering commitment is to: excellence, service, and community both internally and externally. Enjoy fresh baked cookies at our cafe. Surf the net via free Wi-Fi or get a little work done at one of our convenient work stations. Our commitment to service goes beyond just your BMW's. We service all makes and models. BMW of Sterling, expect more.

"LARGEST BMW INVENTORY IN V.A., M.D, AND D.C. BEST PRICES AND CUSTOMER SERVICE #1 SERVICE DEPARTMENT COME IN !!"

Service

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
241 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • November 18, 2018

    Thoughtful timely and thorough. Each person we worked with explained process and how they could help us. The smoothest car buying experience I have ever... had

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2020

    Robert was excellent in the service provided while our BMW X5 was being repaired. I was kind and responsive to our needs and really helped us make the... right decision about our repair.

    5.0 out of 5
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    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Julian, thank you for taking the time to share your excellent experience with Robert! We're glad to hear you're satisfied with your repairs! Please do...n't hesitate to reach out in the future if you need any further auto-related assistance.

  • December 28, 2018

    I had an outstanding experience working with Andrii B. in order to get my BMW 4 series. From the initial call and follow up email, Andrii was a class... act. He answered every single question and always responded quickly and timely at all times. When I came to the dealership there were 0 surprises and no “tricks” or “games”. Andrii, Melissa and Ash truly care about their clients and I had a fantastic experience. Highly recommend them to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2020

    Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything....

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Beaver Ho

    Service Advisor

    NOT RATED

    Kamal Benhoummad

    Senior Client Advisor

    NOT RATED

  • 5.0 out of 5
    May 29, 2020

    Beaver has been my service advisor a few times. On each visit he greets me with a smile, quickly informs me of the service that is needed, and gets me... in and out of the building very efficiently. My 12 year old car is running as well as it did when it was new.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Beaver Ho

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    May 29, 2020

    I bring all my cars here, my family and I usually work with Carlos Martell. He is always courteous and professional and very knowledgeable about any questions... or concerns we might have. Thanks for the great business.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Martell

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    May 29, 2020

    To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have found... all their service writers excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Beaver Ho

    Service Advisor

    NOT RATED

    Michael Torres

    Service Advisor

    NOT RATED

    Eric Brown

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    May 29, 2020

    To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have found... all their service writers excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ellin, we really appreciate your feedback for Mike and our team. Thank you so much for sharing! We hope you have a wonderful day!

  • 5.0 out of 5
    May 28, 2020

    Brought in my NMW to have the summer tires swapped on. Robin Jones was my advisor. Robin has been my advisor for several years and she has always provided... outstanding service allowing my experience to be timely and thorough. Her professionalism is outstanding and is second to none. Thank you.

    Not Applicable
    Customer Service
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    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robin Jones

    Service Support

    NOT RATED

  • 4.0 out of 5
    May 28, 2020

    Robin has been my service advisor for the past year. She is knowledgeable and provides an excellent customer experience every time. I will continue to... trust her guidance for meeting my services needs. The only negative about my most recent service visit, is that the summer tires I had mounted were not inflated to the specifications that they should have been according to the vehicle's information center.

    Not Applicable
    Customer Service
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    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robin Jones

    Service Support

    NOT RATED

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