DARCARS Volvo Cars

Reviews

4.9 out of 5 4.9
124 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 18, 2019

    Daniel and Manny were amazing. Daniel worked with me and my husband extensively to find the exact model with all the specifications I wanted, including... color, interior and advanced package. Daniel found what I wanted and worked with us on a purchase price within my budget. He continued to communicate with us throughout the entire process and was very honest. I appreciated this because other dealers over the phone would keep telling us to “come in” and made no attempt to be honest about pricing. Overall I was extremely pleased with my service. Once I purchased the vehicle Manny did a wonderful job of walking me through all the tech and driving functions of my new car. I would highly recommend Darcars Volvo. Car buying was actually a pleasant experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, Thanks for leaving us such a wonderful review. We are happy to hear that Daniel and Manny provided you all with such a great experience. We put ...customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks again, DARCARS Customer Relations

  • 5.0 out of 5
    July 4, 2019

    I have always received outstanding service at Darcars. Most recently Jimmy in the service department has gone above and beyond what I anticipated for... a service advisor. 5 Stars ⭐️

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the positive review and rating! We're so happy to hear that you always that you always have a good service. We value your business and w...e look forward to any future visits. DARCARS Customer Relations

  • 5.0 out of 5
    January 21, 2019

    Great people doing great work! I was once told that when buying a car we date the salesperson but we marry the service manager. I'm happily married to... Darcars!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you!

  • 5.0 out of 5
    January 16, 2019

    Amazing new Volvos from an amazing dealer. The sales, finance and delivery managers were highly professional and made the entire buying experience easy... and comfortable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you!

  • 1.0 out of 5
    December 12, 2018

    Had a negotiated deal with Darcars. Several times going back and forth with sales manager, Arranged schedule to drive out of state to pickup. Received... text from salesman 4 hours after confirmed deal (had sent financial confirmation etc) that car had just sold. Sales Manager had no remorse. Unethical

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are sorry that this was your experience. Our policy is not to hold used cars but if that was not properly, clearly and honestly communicated to yo...u before you left for the dealership we apologize. DARCARS Customer Relations

  • 5.0 out of 5
    December 1, 2018

    This is the best car buying experienced we ever had. Manny the sales agent was excellent, explained the features of the car, Alex the finance manager was... exceptional showing us the best option whether to lease or buy our next car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 23, 2018

    Jimmy Wong, our Service Rep, coordinates our service visits so that all goes well each time. Our most recent experience was an excellent example of a... job well done.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 5, 2018

    This is our 6th Volvo car and we always come back to Darcars Rockville. Alex Pedram answered all my inquiries promptly. Provided me with the price and... options I am happy with. Accommodated all my requests. Manuel prepared and readied my new lease car, all clean and ready. Showed me all the features of the car and helped set up.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 15, 2018

    The level of customer service and care was outstanding. Mo, the sales associate was great and patient. Alex Pedram, the sales manager was very clear in... presenting the options we had and helped us make an informed decision. The entire experience was flawless and painless. No wasted time, no pressure, no tricks, courteous, upfront and very clear. Best car buying experience ever.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 13, 2018

    I have been a loyal customer at DARCARS Volvo in Rockville because of the honest and great service they provide. The General Manager Alexander and his... team have always gone above and beyond in ensuring that the price and service is right and that the experience is a pleasant one. I highly recommend going here if you are looking to lease or purchase a Volvo.

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    Shopped for a used car
    Did make a purchase
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