DARCARS Volvo Cars

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
128 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 9, 2019

    I had an excellent experience. Everyone from sales to finance was friendly, helpful, engaging and effective. The dealership is neat and very well-appointed.... I highly recommend this dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful 5 star review and recommendation. We look forward to seeing you again next time. DARCARS Customer Relations

  • 5.0 out of 5
    September 20, 2019

    Manny was an incredible person to work with. He helped me get the car of my dreams and showed me everything I needed to know about the car. I had an amazing... experience where I felt taken care of and appreciated. I wish that every car salesman could be like him because he really made the process effortless. I was just planning on seeing what the red leather interior looked like on the XC40 but Manny wanted for me to drive it home. I was able to trade out my previous car, negotiate a great deal for the XC40, and drive home the exact car I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jon, Thank you for taking the time to write about your experience. It is wonderful to hear that Manny provided you with an amazing experience! T...hank you for sharing that with us and our community. We look forward to working with you again in the future. Thank you, DARCARS Customer Relations

  • 5.0 out of 5
    August 29, 2019

    Alexander Arman and his team at DARCARS Volvo in Rockville, MD are fantastic! I contacted numerous Volvo dealers in the Washington DC area. Alexander... was by far the most responsive, I am confident he is the most accommodating as well. They definitely put the customer first!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    On behalf us all of us at DARCARS Volvo, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoy...ed your experience with Alexander and our team. Enjoy your new vehicle and please come visit us again soon! DARCARS Customer Relations

  • 5.0 out of 5
    August 27, 2019

    Tom Mangum, our service advisor, is the reason we return year after year to Darcars Volvo. He is conscientious, courteous and provides excellent evaluations... and recommendations for servicing our Volvos. He is honest and reliable. We appreciate his great service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the five stars, Kathy! We're glad to hear that Tom continues to provide you with excellent service. We'll be sure to pass along your co...mpliments to him. Thank you for your business and we look forward to seeing you next time. Thanks again, DARCARS Customer Relations

  • 5.0 out of 5
    July 18, 2019

    Daniel and Manny were amazing. Daniel worked with me and my husband extensively to find the exact model with all the specifications I wanted, including... color, interior and advanced package. Daniel found what I wanted and worked with us on a purchase price within my budget. He continued to communicate with us throughout the entire process and was very honest. I appreciated this because other dealers over the phone would keep telling us to “come in” and made no attempt to be honest about pricing. Overall I was extremely pleased with my service. Once I purchased the vehicle Manny did a wonderful job of walking me through all the tech and driving functions of my new car. I would highly recommend Darcars Volvo. Car buying was actually a pleasant experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, Thanks for leaving us such a wonderful review. We are happy to hear that Daniel and Manny provided you all with such a great experience. We put ...customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks again, DARCARS Customer Relations

  • 5.0 out of 5
    July 4, 2019

    I have always received outstanding service at Darcars. Most recently Jimmy in the service department has gone above and beyond what I anticipated for... a service advisor. 5 Stars ⭐️

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the positive review and rating! We're so happy to hear that you always that you always have a good service. We value your business and w...e look forward to any future visits. DARCARS Customer Relations

  • 5.0 out of 5
    January 21, 2019

    Great people doing great work! I was once told that when buying a car we date the salesperson but we marry the service manager. I'm happily married to... Darcars!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you!

  • 5.0 out of 5
    January 16, 2019

    Amazing new Volvos from an amazing dealer. The sales, finance and delivery managers were highly professional and made the entire buying experience easy... and comfortable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you!

  • 1.0 out of 5
    December 12, 2018

    Had a negotiated deal with Darcars. Several times going back and forth with sales manager, Arranged schedule to drive out of state to pickup. Received... text from salesman 4 hours after confirmed deal (had sent financial confirmation etc) that car had just sold. Sales Manager had no remorse. Unethical

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are sorry that this was your experience. Our policy is not to hold used cars but if that was not properly, clearly and honestly communicated to yo...u before you left for the dealership we apologize. DARCARS Customer Relations

  • 5.0 out of 5
    December 1, 2018

    This is the best car buying experienced we ever had. Manny the sales agent was excellent, explained the features of the car, Alex the finance manager was... exceptional showing us the best option whether to lease or buy our next car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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