[{"id":410456,"personPtyId":38702172,"firstName":"Sam","lastName":"Owens","titleText":"Sales & Leasing Consultant","emailTxt":"sowens@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":96,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/52333c74a0a4.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1462060800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":576586,"firstName":"Mike","lastName":"Coomer","titleText":"Toyota Sales Consultant","emailTxt":"mcoomer@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/7610d469cdf6.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1546300800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":505549,"personPtyId":40046269,"firstName":"Eric","lastName":"Hintz","titleText":"Financial Services Manager","emailTxt":"ehintz@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/a85dd708e328.jpg","drDealerId":17414,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":576593,"firstName":"Michelle","lastName":"Garrett","titleText":"Financial Services Manager","emailTxt":"mgarrett@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/c645614ca368.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"946684800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":410446,"personPtyId":38702255,"firstName":"Kevin","lastName":"Ignasiak","titleText":"Sales Manager","emailTxt":"kignasiak@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/0fc919c4f222.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1086048000","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":286947,"personPtyId":38716481,"firstName":"Ernie","lastName":"Kunz","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"ekunz@darcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/36dc32c8b532.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":576587,"firstName":"Kevin","lastName":"Morrissey","titleText":"Toyota Sales Consultant","shortBioText":"From Growing up around automotive shops and having a passion for cars, Joining DARCARS was a great choice for me. 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He looks forward to serving each and every one of his customers to their 100% satisfaction. Jason currently resides in Walkersville with his 3 children.","emailTxt":"jwaltrup@darcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/aaa3c0a65cd2.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1162339200","industryStartDtUtc":"901929600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":113480,"personPtyId":38709057,"firstName":"Joe","lastName":"Newman","titleText":"Toyota Master Certified Sales Consultant","shortBioText":"I've been in the automotive industry since July 2012. I am a Frederick resident, live with my girlfriend and our 2 cats. I am also an avid fan of NFL football, and NASCAR racing. When it comes to the car business I'm all about helping out however I can. Please let me know how I can best help you! :)","emailTxt":"jnewman@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/30f65a0d061c.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1341100800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":253109,"personPtyId":38695004,"firstName":"Brett","lastName":"Triplett","titleText":"Toyota Master Certified Sales Consultant","shortBioText":"Brett one of our Toyota veteran sales consultants and always doing what he can to make sure his guests are treated with truly exceptional service. He also just won the 2018 New Car Sales Consultant of the year award! He is also a volunteer firefighter and his father a captain in the fire department, so always here for the community.","emailTxt":"btriplett@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/98d22d621135.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":410459,"firstName":"Tyler","lastName":"Weaver","titleText":"Pre Owned Sales Consultant","emailTxt":"TWeaver@darcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/c1ca18162a26.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528839,"personPtyId":45129937,"firstName":"Alex","lastName":"Ferguson","titleText":"Assistant Service Manager","emailTxt":"aferguson@darcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/0723fcc12019.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":576591,"personPtyId":38691427,"firstName":"Firooz","lastName":"Mozaffar","titleText":"Financial Services Manager","emailTxt":"fmozaffar@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/6f76276148fc.jpg","drDealerId":17414,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":505550,"personPtyId":38717013,"firstName":"Edward","lastName":"Dwimoh","titleText":"Financial Services Manager","emailTxt":"EDWIMOH@DARCARS.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/08b4261107b4.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"949363200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":531760,"personPtyId":46031187,"firstName":"Donnie","lastName":"Moulton","titleText":"Toyota Pre-Owned Sales Consultant","emailTxt":"dmoulton@DARCARS.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/3b6df0fb29fb.jpg","drDealerId":17414,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":410454,"personPtyId":38709463,"firstName":"Paul","lastName":"Foltz","titleText":"Pre Owned Sales Manager","emailTxt":"pfoltz@DARCARS.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17414/employees/beb6d8255e67.jpg","drDealerId":17414,"dealerEmpStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505547,"personPtyId":40046230,"firstName":"Jacob","lastName":"Floyd","titleText":"Sales & Leasing Consultant","shortBioText":"Providing Exceptional Customer Service At Every Touchpoint\r\n\r\nJacob Floyd is an experienced sales consultant COMMITTED to guiding customers through a comfortable, hassle-free buying experience, assuring client delight with the Toyota product line. 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DARCARS Toyota Frederick

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

DARCARS Toyota Frederick Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just sat

...

isfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

Reviews

4.9 out of 5 4.9
1347 lifetime reviews. Includes reviews of DARCARS Toyota Frederick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 13, 2019

    Kevin was so helpful, knowledgeable and patient. Michelle did an outstanding job! great team to work with. I will always recommend to anyone. Best people!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star review and recommendation. Congrats on your new vehicle!!DARCARS Customer Relations


    Worked with:
    Michelle Garrett

    Financial Services Manager

    (5.0) 17 reviews

    Kevin Morrissey

    Toyota Sales Consultant

    (5.0) 8 reviews

    James Welch

    Toyota Certified General Sales Manager

    (5.0) 49 reviews

  • 5.0 out of 5
    September 12, 2019

    We couldn't find any dealerships with Prius Primes in PA so we started looking on-line. Sam got back to us immediately, answered all of our questions,... and helped cooperatively with some last minute changes. This was the most pleasant car-buying experience we've ever had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for such a wonderful review. We're glad to hear that you had such a pleasant car buying experience. That's definitely what we strive for. ... Congrats on your new vehicle and we look forward to working with you again. DARCARS Customer Relations


    Worked with:
    Sam Owens

    Sales & Leasing Consultant

    (5.0) 96 reviews

  • May 11, 2012

    I just wanted to commend your service staff, particularly, Kenny, Jay and Ashley for taking such good care of me and my Lexus RX450H yesterday. I had a... nail in the right front tire and I was back on the road in 30 minutes. Thanks DARCARS!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank You! We appreciate the opportunity to serve you and please let us know if we can be of any further assistance. Regards, Jason Waltrup Gener...al Manager

  • 5.0 out of 5
    September 5, 2019

    Mike was very helpful and had a lot of knowledge on all the vehicles we looked at. He was also willing to work with you.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star review, Nikki!DARCARS Customer Relations


    Worked with:
    Mike Coomer

    Toyota Sales Consultant

    (5.0) 22 reviews

    Jim Higgins Jr

    Finance Director

    (5.0) 9 reviews

  • 5.0 out of 5
    September 4, 2019

    The DARCARS sales team did an outstanding job getting me into a great TACOMA TRD Sport. The trade-in value of my old truck was generous. The price structure... for the new truck was excellent. Ernie Kunz is a no pressure sales guy you can trust to help you find what you are looking for. The Sales Manager, Kevin Ignasiak is exceptional, fair, and was very kind to my wife and me. Michelle Garrett, the finance specialist was very thorough, clearly explained the warranty and maintenance process. Matt Trussell, the tech guy was great too. He hooked up my old flip phone to the Bluetooth system in a flash.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your new Tacoma! And thank you for the 5 star review. We're very happy to hear that you had the best truck buying experience ever. We'l...l be sure to share your comments with the team. Thank you , DARCARS Customer Relations


    Worked with:
    Michelle Garrett

    Financial Services Manager

    (5.0) 17 reviews

    Kevin Ignasiak

    Sales Manager

    (5.0) 28 reviews

    Ernie Kunz

    Toyota Sales & Leasing Consultant

    (5.0) 29 reviews

    Matthew Trussell

    Client Advisor and Technology Expert

    (5.0) 17 reviews

  • 5.0 out of 5
    September 3, 2019

    I've bought my second vehicle from DarCars and Sam Owens. He is a consummate professional, courteous, knowledgeable and ensures all your questions are... answered. He follows up to ensure you are happy, and if there is ever an issue, he works hard to resolve it in a timely manner. The supporting staff, including financial team (Michelle), were a pleasure to work with as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5 star review! We're happy to hear that you had a wonderful experience. Congrats on your new purchase!Thanks again, DARCARS Custo...mer Relations


    Worked with:
    Sam Owens

    Sales & Leasing Consultant

    (5.0) 96 reviews

    Michelle Garrett

    Financial Services Manager

    (5.0) 17 reviews

  • 5.0 out of 5
    September 2, 2019

    I can't type everything I really want to say about them specially Sam!he was and still helpful to us.he made all the deal affordable for us and make us... feel so confortable.theh are really friendly and so professional at the same time.i really recommend this dealership Over and over again to anyone seeking a nice car.Mr Sam is the man.i am over happy and enjoying my new babe to the fullest

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the 5 stars! We really appreciate it. We are glad to hear that Sam and the team took great care of you. Congrats on your new v...ehicle and we look forward to seeing you again soon. DARCARS Customer Relations


    Worked with:
    Sam Owens

    Sales & Leasing Consultant

    (5.0) 96 reviews

    Edward Dwimoh

    Financial Services Manager

    (4.9) 47 reviews

  • 5.0 out of 5
    September 1, 2019

    I purchased a 2020 Corolla LE from Darcars Toyota Dealership on 08/31/19. I was greeted by Brian within a few minutes of arrival, who was super helpful... and friendly. I told him I was looking at the Corollas and he showed me the various models and had me test drive two of them, a hatchback 2019 and a 2020 standard Corolla. Brian was super knowledgeable and answered almost every question I had and went above and beyond to find the answer to questions he did not know. The staff of Darcars was very polite, friendly, and helpful. I would definitely buy another car from DarCars and highly recommend them to anyone that I know who will need a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Amanda, Thank you for the fantastic review and recommendation. It means a lot to us! We're thrilled to hear that the staff took good care of you. W...e look forward to seeing you again soon. Thanks again, DARCARS Customer Relations


    Worked with:
    Eric Hintz

    Financial Services Manager

    (5.0) 73 reviews

  • 5.0 out of 5
    August 31, 2019

    Let me start off by saying that I am a very picky individual and this dealership blew my expectations out the water. Kevin Morrissey was a fantastic sale... person! He made purchasing my moms car seamless and was so friendly. Kevin M. was thorough in explaining the features of the Corolla LE and Corolla LE premium which ultimately helped us decide on the LE premium. Kevin Ignasiak is also an excellent manager who worked on making this car as affordable as possible. Very satisfied with our purchase and it gives me a sense of peace knowing my mom will be safe while not breaking the bank. Highly recommend coming here, you won't be disappointed!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for leaving us such a wonderful review. We are happy that you had a good experience; our staff will definitely be happy to read what you wrote.... We put customer experience and satisfaction as our priority, and your review and recommendation reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Thanks again, DARCARS Customer Relations


    Worked with:
    Michelle Garrett

    Financial Services Manager

    (5.0) 17 reviews

    Kevin Ignasiak

    Sales Manager

    (5.0) 28 reviews

    Kevin Morrissey

    Toyota Sales Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    August 25, 2019

    Great service and knowledge. He related very well to the customer. He was able to locate the vehicle in the color I wanted. Overall, this was a fast... and friendly purchase. I did not spend all day at the dealership, only 2hrs.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Dave, Thank you for the 5 star review. Happy to hear that Mike was friendly and able to locate the vehicle that you wanted. Congrats on your new v...ehicle! Hope to see you again soon. Thanks again, DARCARS Customer Relations


    Worked with:
    Mike Coomer

    Toyota Sales Consultant

    (5.0) 22 reviews

    Michelle Garrett

    Financial Services Manager

    (5.0) 17 reviews

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