Brown's Dulles Nissan

The service team falsified needed repairs to pass my safety inspection, cost in excess of 1,500 dollars. After reading some reviews, I took my vehicle... to another Nissan dealership. My car passed with flying colors an no repairs were needed at all. Because there was no paperwork the second dealership went over the vehicle end to end. I will never return to Browns Dulles Nissan.

Beware of shady sales tactics, Their online advertised price for the car is $14K ... But Walk out price closer to $20K !!! Micky Mouse Fees, rude sales... managers.

Browns is always great, my family and I have bought several cards from sterling and Fairfax and they have always worked with us on price.

I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first... I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)��

I inquired about a Toyota Camry that was advertised at $14,885.00. I called because I live far away from Dulles to get a price on the car. The sales... person stated he could probably get it for me a little cheaper, which I wasn't concerned because it seemed like a good price. When he came back with all his fees, tags and taxes he said the car would be $18,938! How can this bee if taxes are 6% $893.10, tags should be no more than $350 in Maryland (that is high), I will even give them a reasonable processing fee of $399. That should be out the door at $16,527.10. Why then are they trying to charge $18,938.00! Additional $2,410.90??? He said it was a reconditioning fee??? Well then that is not the advertised price as stated. Watch out for this type of dealings.

Worst place to make a deal it’s like a trap once you get in it’s hard to get out don’t trust this place don’t buy from this place

So easy and quick. Service attendant was extremely friendly and accurately explained it all. It was all done in a timely manner.

Emeka the sales person is a great and honest guy. He spent quality time with us and explained all the new features in details to us. i love my rogue

Thanks for everything, I’m happy with my purchase. Teddy and monir were excellent with the service and always they explained all about my new car.

Once I arrived on site and reviewed the services, the service time estimate was accurate and in-fact the services were accomplished ahead of time. My... service coordinator was friendly and helpful.