Antwerpen Hyundai of Baltimore

I dropped my car off at 7 that's 7 in this morning for my 930 appointment first car from 1145pm-0132pm been calling to check on the status of my vehicle. The dealership kept hanging up on me finally got them around 0150 pm finally spoke to a service representative told them I was across the street and decided to wait sat down in the lobby chair only to sit on a crack pipe in the chair. Get my car to see the check engine light on. Asked about the trouble shoot code rep tells me that I should have said something got to auto zone got the code for the thermostat which is part of the coolant system to have checked. Heard a buzz from the cabin motor so guess where I am at right now for them to tell me oh the mechanics left at 5 o clock.

Here's how my day went drop my car off at 7 that's 7 in this morning for my 930 appointment first car from 1145pm-0132pm been calling to check on the status of my vehicle. The dealership kept hanging up on me finally got them around 0150 pm finally spoke to a service representative told them I was across the street and decided to wait sat down in the lobby chair only to sit on a crack pipe in the chair. Get my car to see the check engine light on. Asked about the trouble shoot code rep tells me that I should have said something got to auto zone got the code for the thermostat which is part of the coolant system to have checked. Heard a buzz from the cabin motor so guess where I am at right now for them to tell me oh the mechanics left at 5 o clock.

Great experience with this dealership and our salesman Tyrone! They did everything we asked them to do and the whole process took a couple of hours from the beginning to the end. 5 stars!

Horrible service department. No one returns call. Been trying for 2 months to complete the service I need done. Think twice about purchasing a car here

The staff was very welcoming and took the time to explain the entire process. They even stayed late to accommodate us. We were very impressed with the service. Definitely, recommend to my friends and family

Too long waiting time. Bad reservation experience. It took a whole month to reserve a service.

The service was easy and convenient. Sabrina Tolley gave excellent service and is very knowledgeable.

I was impressed with their professionalism and efficiency. I met with a staff, who was welcoming and attentive. The diagnostic process was quick, and they called me to come pick it up right on time. My car runs perfectly now.

Thomas was easy to work with, knowledgeable and willing to work with us to get the deal done.

They were very great. Chris helped me out and made the process a smooth easy one