[{"id":238597,"personPtyId":38715050,"firstName":"Sam","lastName":"Chads","titleText":"Automotive Sales Consultant","shortBioText":"Welcome, my name is Sam Chads. I joined the Jim Coleman Honda Family in May of 2004. Prior to that, I was a Brew Master for 11 years working in countries all over the world. What I enjoy most is working with people and helping them with their automotive expectations. On four separate occasions, I was the Number One Honda sales person in the zone, which is measured not only by the quantity of Honda vehicles sold but also by product knowledge and outstanding customer satisfaction. For the past 10 years, I have been the top sales person in our dealership. Additionally, I have been awarded Honda Gold Master for 9 years and for the past 3 years, I have been honored to be recognized as a Platinum Award member, Honda's highest award for salespeople. I owe my success to being completely transparent and consultative in my approach and I always am determined to give my customers the best vehicle purchasing experience they have ever had. \r\n\r\nSee more about me: https://jchsamchads.blogspot.com","emailTxt":"schads@jimcolemanauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":86,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/8373617d8cec.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":238611,"personPtyId":53549249,"firstName":"Joe","lastName":"Proscia","titleText":"Finance Manager","shortBioText":"My name is Joe Proscia, I have been selling PreOwned vehicles at Jim Coleman Honda since 2010. I am originally from the Poconos, PA. and now residing in the Columbia/Clarksville area. I enjoy speaking Italian (Posso anche parlare Italiano) with my extended family. Meeting new people is one of my greatest pleasures in addition to helping people get into the right vehicle that meets their specific needs. At Jim Coleman Honda our preowned vehicles are truly a great value and we strive to provide our customers with clean, tip-top shape, thoroughly inspected cars, trucks and vans. I always work hard to exceed your expectations and treat you as an honored guest. Please give me a chance to show you why you should buy you next vehicle from me!\r\n\r\nhttp://joeproscia.blogspot.com/","emailTxt":"jproscia@jimcolemanauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/8ad10db0293b.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":238599,"personPtyId":53492671,"firstName":"Ravi","lastName":"Gowda","titleText":"Automotive Sales Consultant","shortBioText":"I would like to thank all my customers for their support and allowing me the opportunity to serve their automotive needs. For the last twelve years I have been able to attain a very successful Honda sales clientele. \r\nI look forward to serve my new and previous customer in solving their Honda sales and service needs to the best of my knowledge and ability. If you have any questions or concerns please contact me at your earliest convenience. Always at your service.\r\n\r\nhttp://ravigowdajch.blogspot.com/","emailTxt":"rgowda@jimcolemanauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":148,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/b6ade6eb5cd4.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":238633,"firstName":"Johnny","lastName":"Hernandez","titleText":"Second Chance Finance Manager","shortBioText":"To all the people with challenged credit, my name is Johnny Hernandez. I have worked at Jim Coleman Honda for the past 13 years and happy to say that I work for one of the best dealerships in the country. Believe me when I say the best to work with when it comes to Special Financing. We get close to 100% deals done as long as you have about $1,500.00 up front (trade or cash) and a job with yearly gross income of $25,000.00. So if you really need wheels to get from point A to point B, we can help you. Please understand I am here to earn your business so please give me the opportunity to do so. I will not waste your time and you will be treated you as a welcomed guest in our dealership all the times. Thank you for visiting my blog and come again.\r\n\r\nhttp://johnnyhernandezjch.blogspot.com/","emailTxt":"jhernandez@jimcolemanauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/28b350d37d57.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":238641,"firstName":"Purvis","lastName":"Burke","titleText":"Service Advisor","emailTxt":"placeholder2@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":96,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/98c32d07e667.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":238665,"firstName":"Cliff","lastName":"Webb","titleText":"Service Advisor","emailTxt":"placeholder3@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/4aa2348bea38.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":238669,"firstName":"James","lastName":"Artis","titleText":"Service Guide","shortBioText":"As a true car enthusiast being in this industry is something that I truly enjoy. Coming to work is something that I actually look forward to each day. Our dealership has a relaxed family atmosphere which makes the purchasing process a truly enjoyable experience and I feel this is a big factor for our continued success. Jim Coleman Honda has been the #1 New Vehicle Sales Champion for Howard, Baltimore and Anne Arundel Counties for five (5) years in a row. I have been in the automotive industry for a total of 6 years and 4 of them with this dealership in the Internet Department. Shopping on the web has become the way of the future, providing our prospects with the best possible information. Please allow me to walk you through a smooth buying system that is problem free.\r\n\r\nhttp://jamesartis.blogspot.com/","emailTxt":"jartis@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/57f65791bc58.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":238629,"firstName":"Rick","lastName":"Gysel","titleText":"Second Chance Finance Director","emailTxt":"rgysel@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/b45ef52bc0c1.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":238595,"firstName":"Richmond","lastName":"Lee","titleText":"Sales Manager","emailTxt":"rlee@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/a3a84bd9ce1b.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":238623,"firstName":"Terri","lastName":"Oscar","titleText":"Customer Relations Manager","emailTxt":"placeholder1@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/7efb1362f6fa.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":336347,"personPtyId":52785293,"firstName":"Andy","lastName":"Herbert","titleText":"Sales & Leasing Consultant","shortBioText":"If you are interested in the stereotypical car salesman, I am not your man. I take my responsibility very seriously and fully understand that the decision my customers face is an enormous one; not just in financial terms but one they will likely live with for quite some time. I ensure that my customers have a full understanding of all the features of a car prior to making a decision and if I am fortunate enough to earn their business, I work with my customers to set up the car (lighting, locks, advanced safety features, pairing of phone, etc.) prior to their leaving the dealership.","emailTxt":"aherbert@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/bd9db1ac0039.jpg","drDealerId":7284,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1435708800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":238638,"firstName":"Tim","lastName":"Murray","titleText":"Lane Service Advisor","emailTxt":"tmurray@jimcolemanauto.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/d86e14956c04.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":238637,"firstName":"Steve","lastName":"Seely","titleText":"Director of Service Operations","emailTxt":"sseely@jimcolemanauto.com","combinedEmpAvgRatingNbr":3.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/d0d6ddd5ae86.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":11935,"firstName":"Kevin","lastName":"Cohan","titleText":"Managing Partner/General Manager","emailTxt":"kcohan@jimcolemanauto.com","combinedEmpAvgRatingNbr":3.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/f0e7cd920afe.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":238671,"firstName":"Lonnie","lastName":"Mazza","titleText":"Parts Director","emailTxt":"lmazza@jimcolemanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/c629aab58c50.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":238628,"firstName":"Jeff","lastName":"Packer","titleText":"F&I Manager","emailTxt":"jpacker@jimcolemanauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/9c36e633ea92.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":238670,"firstName":"Pam","lastName":"Turner","titleText":"Warranty Administrator","emailTxt":"pturner@jimcolemanauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/7928fa68d605.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":569175,"firstName":"Mike","lastName":"King","titleText":"Sales Manager","emailTxt":"mking@jimcolemanauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":571330,"firstName":"Yarharbough","lastName":"Roberts","titleText":"Sales and Leasing Consultant","emailTxt":"yroberts@jimcolemanauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7284/employees/cb75f85df85d.jpg","drDealerId":7284,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Jim Coleman Honda

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Jim Coleman Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2015

Mission Statement: It is our stated policy to treat every visitor to our dealership as an honored guest in our home ever

...

yday, every time without fail no exceptions.

"Join our family of owners and become an Auto Awards member. It can save you thousands of dollars. Ask us!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1642 lifetime reviews. Includes reviews of Jim Coleman Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 9, 2019

    Sam was outstanding! The entire team was friendly and efficient.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2019

    I bought my car in 2015 and Ravi gave me the best option at that time.He is so patient and very helpful in identifying the alternative models.This has... been 4th year and I'm very happy with my car and the deal I got it.Ravi is best salesman and I recommend him for getting best options

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ravi Gowda

    Automotive Sales Consultant

    (5.0) 148 reviews

  • January 5, 2019

    Richmond Lee and Mike King the sales managers help guide me through the selection and in fact recommended a better option that saved me over $3100.00 on... my vehicle! Great to work with an organization that truly looks out for their customer. Sam, my salesperson was fantastic. He was patient as I selected three different models and various colors before finally falling in love with my 2018 Accord. I cannot say enough good things about this dealership and my experience. Anyone who wishes to contact me I would love the share my experience and why Jim Coleman Honda is my dealer for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James: Thank you for the wonderful feedback. As you found out, our goal is always to get our customers as close to what would be the perfect solution ...for them for the least amount of money. I will certainly pass on your very kind words to Sam, Richmond and Mike.

  • 5.0 out of 5
    October 5, 2019

    Purvis has always been so honest and helpful with any questions I may have regarding my car. He is very professional and goes the extra mile to help us.... I trust him.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Purvis Burke

    Service Advisor

    (4.9) 96 reviews

  • 5.0 out of 5
    October 4, 2019

    We love Cliff! We have worked with other service advisors from time to time, but Cliff - and his exceptional service - is the reason why we've come back... for 15 years.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cliff Webb

    Service Advisor

    (4.9) 73 reviews

  • 5.0 out of 5
    October 2, 2019

    Always great to see Mr. Burke! Always happy for the GREAT service! THE BEST!! I have been going to Jim Coleman Honda for years and service has always... been great thanks to employees like Mr.Burke!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Purvis Burke

    Service Advisor

    (4.9) 96 reviews

  • 5.0 out of 5
    September 30, 2019

    My service experience was great as always! Mr. Burke kept me informed about the problems with my car and the prices. He also applied a discount which... I appreciated very much. Everything was ready for me when I picked it up on Saturday after dropping it off Wednesday. It was convenient for me to do it that way.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Purvis Burke

    Service Advisor

    (4.9) 96 reviews

  • 5.0 out of 5
    September 27, 2019

    I thoroughly enjoyed my buying experience! I got a great deal, and everyone I dealt with was a true professional!! I'd recommend Jim Coleman Honda to... my friends!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Chads

    Automotive Sales Consultant

    (5.0) 86 reviews

    Kevin Cohan

    Managing Partner/General Manager

    (3.4) 25 reviews

    Lonnie Mazza

    Parts Director

    NOT RATED

  • 5.0 out of 5
    September 25, 2019

    The purchase of my vehicle was very smooth and organized! The staff that I dealt with were very professional and helpful! Great experience overall! I would... highly recommend this dealership to others interested in buying a new or used vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Proscia

    Finance Manager

    (5.0) 58 reviews

    Andy Herbert

    Sales & Leasing Consultant

    (4.6) 17 reviews

  • 5.0 out of 5
    September 25, 2019

    Overall the service advisor was awesome and friendly. Explained to me in details about the service performed.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews