Reviews

4.7 out of 5 4.7
279 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    March 15, 2019

    I had been taking my Honda Pilot to Shockley Honda for 9 years for regular check-ups and service. My Honda Pilot has been very reliable all this time,... however, the first time I had a serious problem with my Pilot, the service people and tech proved not only to be unqualified and/or uninterested in helping me fix the problem, they were downright rude. For over a month they "could not" find the problem. After giving up on Shockley Honda I went to a local service repair auto shop and they found the problem in 10 minutes!! Horrible service by Shockley Honda when I needed them the most.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 18, 2018

    What can I say, Sales Tech Nick made the experience an awesome one. He listened to my needs and concerns. Rather than try pushing me into anything for... a sale, he took my concerns into consideration and help me get into something I needed. Communicated with me throughout the whole process until all was complete.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 17, 2018

    This was a very stressful free driving experience. I enjoyed working with Nate Janes was, he was patient with my indecisiveness, friendly and eager to... make sure I was pleased with my purchase. There was one small hiccup regarding the pricing, but Nate handled it professionally, and I walked away happy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2017

    The best car buying experience I ever had! Nick Selby was awesome to work with, told him what I had to work with for down payment and desired monthly... payment. Let me tell him what I wanted in a vehicle and delivered with a payment below my max. Dante Velasquez was awesome in finance, I should mention I am credit challenged. Nick couldn't be there on delivery day but had one of his associates ready for me, Nate Janes, who was helpful and had my new car waiting for my arrival, all shiny and fueled up. I wouldn't hesitate to tell anybody to go to Shockley Honda

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2017

    Had an amazing experience at Shockley Honda, Charlie was my salesperson and was really nice and made the experience great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2017

    I was very impressed with my experience at Shockley Honda. The professionalism and knowledge displayed was second to none. Never did I feel pressured,... intimidated or unaware. Nate Janes did everything he could to get me the best deal including a trade in that I still owed money on. I ended up with a great car at a great price and was very pleased with my experience. Nate and the team worked hard to ensure I was satisfied and that my car buying experience was second to none. So thank you to the Honda Family at Shockley Honda, it was a pleasure working with you and watching your hard working team dynamic. It was a great atmosphere and I will be a returning customer. Thanks again Nate for staying late for the test drive, and for showing me all of the features and helping me set it up the day of the purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2017

    Kaley at Shockley was awesome! We did most of our negotiating through email and so we already knew what we were getting and the price before getting there!... The management was nice and was a very easy no hassle or getting upset experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2017

    I was very impressed with my experience at Shockley Honda. The professionalism and knowledge displayed was second to none. Never did I feel pressured,... intimidated or unaware. Nate Janes did everything he could to get me the best deal including a trade in that I still owed money on. I ended up with a great car at a great price and was very pleased with my experience. Nate and the team worked hard to ensure I was satisfied and that my car buying experience was second to none. So thank you to the Honda Family at Shockley Honda, it was a pleasure working with you and watching your hard working team dynamic. It was a great atmosphere and I will be a returning customer. Thanks again Nate for staying late for the test drive, and for showing me all of the features and helping me set it up the day of the purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2017

    Bill Workman was excellent customer service. I know I will be coming back her to buy my next car. Thanks, Sue Weatherholt

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2017

    Nate was my salesman. He was amazing. It was the easiest thing ever to buy a car here! And at a great deal!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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