Reviews
Great dealership.
Great dealership. Smoothest buying process of my adult car buying life. Go with Benn. Top notch guy!
Great dealership.
Great dealership. Smoothest buying process of my adult car buying life. Go with Benn. Top notch guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recently purchased a CPO from BMW of Catonsville and I
Recently purchased a CPO from BMW of Catonsville and I received outstanding service from a great salesman, Jae Lim; and I recommend him if you’re looking to buy a new or CPO BMW.
Recently purchased a CPO from BMW of Catonsville and I
Recently purchased a CPO from BMW of Catonsville and I received outstanding service from a great salesman, Jae Lim; and I recommend him if you’re looking to buy a new or CPO BMW.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Terry, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing BMW of Catonsville as your first choice for service!
I purchased a X5 from Jae Lim.
I purchased a X5 from Jae Lim. I had a great experience from him. I will come back to buy another car later.
I purchased a X5 from Jae Lim.
I purchased a X5 from Jae Lim. I had a great experience from him. I will come back to buy another car later.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I purchased a X5 from Jae Lim.
I purchased a X5 from Jae Lim. I had a great experience from him. I will come back to buy another car later.
I purchased a X5 from Jae Lim.
I purchased a X5 from Jae Lim. I had a great experience from him. I will come back to buy another car later.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
A tale of two story, why can't this dealership hire more
A tale of two story, why can't this dealership hire more good sales like Jae Lim? He is stellar during and after the sale, this is how you get more return customers and referrals to a luxury brand. On the contrary, Mark from Finance is a total xxx, impossible to get him to process a simple request, all he does is dodging your request and put you wait for months and months, delaying my decisioning process to get another car. Moral of the story - don't buy any warranty or packages he sweet talk you into buying, no need to pay him your hard earned money, he won't be there for you after you walk out of that dealership.
A tale of two story, why can't this dealership hire more
A tale of two story, why can't this dealership hire more good sales like Jae Lim? He is stellar during and after the sale, this is how you get more return customers and referrals to a luxury brand. On the contrary, Mark from Finance is a total xxx, impossible to get him to process a simple request, all he does is dodging your request and put you wait for months and months, delaying my decisioning process to get another car. Moral of the story - don't buy any warranty or packages he sweet talk you into buying, no need to pay him your hard earned money, he won't be there for you after you walk out of that dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I have been servicing 3 M vehicles with Keon at BMW of
I have been servicing 3 M vehicles with Keon at BMW of Catonsville. Absolute best service advisor I've worked with at any dealership all my adult life, by far!!! He makes the client feel like family and the dealership like home! Thank you Keon and the world class team at BMW of Catonsville!
I have been servicing 3 M vehicles with Keon at BMW of
I have been servicing 3 M vehicles with Keon at BMW of Catonsville. Absolute best service advisor I've worked with at any dealership all my adult life, by far!!! He makes the client feel like family and the dealership like home! Thank you Keon and the world class team at BMW of Catonsville!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sadegh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
My experience at BMW Catonsville was truly outstanding.
My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had already brought out two cars for me to test drive, showing not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed and gave me the space I needed to evaluate which vehicle best suited me—no pressure at all, which I really appreciated. Ron also took the time to introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J
My experience at BMW Catonsville was truly outstanding.
My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had already brought out two cars for me to test drive, showing not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed and gave me the space I needed to evaluate which vehicle best suited me—no pressure at all, which I really appreciated. Ron also took the time to introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello , thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
My experience at BMW Catonsville was truly outstanding.
My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed. Ron introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J
My experience at BMW Catonsville was truly outstanding.
My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed. Ron introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello , thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My Experience at BMW Cattonsville was phenomenal.
My Experience at BMW Cattonsville was phenomenal...Shawn did an amazing job finding the car that I wanted and driving an hour away to go pick it up and bring it back for me to test drive. He also delivered it to my home once I decided to purchase it. Three words sum up my car buying Experience with BMW...Fast,Friendly, and professional!!!
My Experience at BMW Cattonsville was phenomenal.
My Experience at BMW Cattonsville was phenomenal...Shawn did an amazing job finding the car that I wanted and driving an hour away to go pick it up and bring it back for me to test drive. He also delivered it to my home once I decided to purchase it. Three words sum up my car buying Experience with BMW...Fast,Friendly, and professional!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cenise, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
I am happy with my purchase from BMW Catonsville.
I am happy with my purchase from BMW Catonsville. Benn Edwards was my sales associate. He took the time over two days to speak with me, answer my calls, respond to text messages, and the time it took to test driving all 3 cars I was considering. I have had my car for approximately 2 weeks and am extremely happy with my purchase. Joanna McCarthy took the time to speak with me to explain the different warranty options and confirm that I was happy with the purchasing process.
I am happy with my purchase from BMW Catonsville.
I am happy with my purchase from BMW Catonsville. Benn Edwards was my sales associate. He took the time over two days to speak with me, answer my calls, respond to text messages, and the time it took to test driving all 3 cars I was considering. I have had my car for approximately 2 weeks and am extremely happy with my purchase. Joanna McCarthy took the time to speak with me to explain the different warranty options and confirm that I was happy with the purchasing process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!