Reviews
Exceptional service in an equally great space.
Exceptional service in an equally great space. We felt heard and taken care of and loved the low pressure environment to make decisions that worked for us. Jae was wonderful to work with and we would absolutely work with him again when the time comes.
Exceptional service in an equally great space.
Exceptional service in an equally great space. We felt heard and taken care of and loved the low pressure environment to make decisions that worked for us. Jae was wonderful to work with and we would absolutely work with him again when the time comes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall great experience!
Overall great experience! Jae, was understanding and helped us find the right vehicle that suited all of our needs. A place I would definitely come back to.
Overall great experience!
Overall great experience! Jae, was understanding and helped us find the right vehicle that suited all of our needs. A place I would definitely come back to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional service in an equally great space.
Exceptional service in an equally great space. We felt heard and taken care of and loved the low pressure environment to make decisions that worked for us. Jae was wonderful to work with and we would absolutely work with him again when the time comes.
Exceptional service in an equally great space.
Exceptional service in an equally great space. We felt heard and taken care of and loved the low pressure environment to make decisions that worked for us. Jae was wonderful to work with and we would absolutely work with him again when the time comes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall great experience!
Overall great experience! Jae, was understanding and helped us find the right vehicle that suited all of our needs. A place I would definitely come back to.
Overall great experience!
Overall great experience! Jae, was understanding and helped us find the right vehicle that suited all of our needs. A place I would definitely come back to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Harold was very kind and patient.
Harold was very kind and patient. He knew a lot about the vehicle I purchased and was very helpful.
Harold was very kind and patient.
Harold was very kind and patient. He knew a lot about the vehicle I purchased and was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Jae Lim was the person who helped with my first car.
Mr. Jae Lim was the person who helped with my first car. He was able to keep me informed throughout the whole process. For anyone in the area, i would highly recommend visiting him to see if he can find the right car for you. hope this helps
Mr. Jae Lim was the person who helped with my first car.
Mr. Jae Lim was the person who helped with my first car. He was able to keep me informed throughout the whole process. For anyone in the area, i would highly recommend visiting him to see if he can find the right car for you. hope this helps
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Jae Lim was the person who helped with my first car.
Mr. Jae Lim was the person who helped with my first car. He was able to keep me informed throughout the whole process. For anyone in the area, i would highly recommend visiting him to see if he can find the right car for you. hope this helps!
Mr. Jae Lim was the person who helped with my first car.
Mr. Jae Lim was the person who helped with my first car. He was able to keep me informed throughout the whole process. For anyone in the area, i would highly recommend visiting him to see if he can find the right car for you. hope this helps!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ben, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you again so much for choosing BMW of Catonsville as your first choice for service!
Minseok was very helpful and honest throughout the
Minseok was very helpful and honest throughout the process. He was seamless in finding me the very best car for me and the whole process was painless. All thanks to his kindness and genuine care for his clients. I would always recommend speaking with Minseok and working with him for a new car. Five star service all the way!!!
Minseok was very helpful and honest throughout the
Minseok was very helpful and honest throughout the process. He was seamless in finding me the very best car for me and the whole process was painless. All thanks to his kindness and genuine care for his clients. I would always recommend speaking with Minseok and working with him for a new car. Five star service all the way!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After an extensive search looking for a particularly
After an extensive search looking for a particularly optioned out Ford Mustang, I came across one at BMW of Catonsville. Upon inquiring, I was promptly called by Ron Ventura. I live outside of Pittsburgh, PA and I explained to him my situation of being an out of state customer, a tricky trade-in scenario, and an even trickier financing deal. Ron graciously and professionally took on this complex set of circumstances. He gave me every piece of information I needed to make the correct decisions on this car. From first inquiry on Monday morning all the way to arring at the dealership on Saturday morning (~250 miles away from me), I had a clear understanding of what to expect. Ron was able to work out a great deal for the Mustang of my dreams. And given all the hurdles that I had set up for him, is truly the work of a magician! Speaking of magic, that's where Mark Sonn comes in. I come to the dealership to pickup the car, fully thinking the deal is done. I had a Capital One approval good for only so much money. That was seemingly my only option, leaving me no room for an type of warranty on the used car I was purchasing. Mark with his finance magic, was able to work out a deal with another bank that same day, and get me a much better interest rate than Capital One, affording me the room for a very nice extended warranty. I am absolutely 100% happy with my purchase, and the work that Ron and Mark put in for me. I also want to add something else. Ron really helped me out, talking about some more personal things going on in my life. Completely unrelated to the deal, he was more than willing to listen, and offer some of his own life experience. If I had not purchased a vehicle, I would still be writing this review. I even shared some details with Mark about it, and he was equally caring. I hugged both of these gentlemen before I left to drive my Mustang back to Pittsburgh. Thank you Ron for everything you did for me. And thank you Mark for everything you did for me too.
After an extensive search looking for a particularly
After an extensive search looking for a particularly optioned out Ford Mustang, I came across one at BMW of Catonsville. Upon inquiring, I was promptly called by Ron Ventura. I live outside of Pittsburgh, PA and I explained to him my situation of being an out of state customer, a tricky trade-in scenario, and an even trickier financing deal. Ron graciously and professionally took on this complex set of circumstances. He gave me every piece of information I needed to make the correct decisions on this car. From first inquiry on Monday morning all the way to arring at the dealership on Saturday morning (~250 miles away from me), I had a clear understanding of what to expect. Ron was able to work out a great deal for the Mustang of my dreams. And given all the hurdles that I had set up for him, is truly the work of a magician! Speaking of magic, that's where Mark Sonn comes in. I come to the dealership to pickup the car, fully thinking the deal is done. I had a Capital One approval good for only so much money. That was seemingly my only option, leaving me no room for an type of warranty on the used car I was purchasing. Mark with his finance magic, was able to work out a deal with another bank that same day, and get me a much better interest rate than Capital One, affording me the room for a very nice extended warranty. I am absolutely 100% happy with my purchase, and the work that Ron and Mark put in for me. I also want to add something else. Ron really helped me out, talking about some more personal things going on in my life. Completely unrelated to the deal, he was more than willing to listen, and offer some of his own life experience. If I had not purchased a vehicle, I would still be writing this review. I even shared some details with Mark about it, and he was equally caring. I hugged both of these gentlemen before I left to drive my Mustang back to Pittsburgh. Thank you Ron for everything you did for me. And thank you Mark for everything you did for me too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Since last year, I’ve had an excellent experience working
Since last year, I’ve had an excellent experience working with Jae Lim on my car purchase. His guidance was invaluable throughout the entire process. I also want to thank his colleague, Joe Feng, who efficiently handled the paperwork and made everything run smoothly. I will definitely turn to Jae for my next purchase!
Since last year, I’ve had an excellent experience working
Since last year, I’ve had an excellent experience working with Jae Lim on my car purchase. His guidance was invaluable throughout the entire process. I also want to thank his colleague, Joe Feng, who efficiently handled the paperwork and made everything run smoothly. I will definitely turn to Jae for my next purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Hi Taffy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!