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Criswell Nissan

(1,071 reviews)
Visit Criswell Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed

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New (833) 547-3933 (833) 547-3933
Used (833) 547-4173 (833) 547-4173
Service (833) 547-4092 (833) 547-4092

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.

At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.
We listen and you matter because We're Driven by YOU!

Service center

Phone number (833) 547-4092

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Nissan from DealerRater.

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Pai Sriipattra was great.

Pai Sriipattra was great. He was professional and helpful. The process was easy and efficient.

Pai Sriipattra was great.

Pai Sriipattra was great. He was professional and helpful. The process was easy and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this positive feedback! Our courteous and capable team is always happy to help with any of your automotive needs, and we welcome you to reach out if we can be of additional assistance.

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Staff were friendly, helpful and efficient.

Staff were friendly, helpful and efficient. It was an easy process both dropping off and picking up and work was completed quickly.

Staff were friendly, helpful and efficient.

Staff were friendly, helpful and efficient. It was an easy process both dropping off and picking up and work was completed quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to see everything was completed quickly and to your satisfaction! We value your business and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

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Aashna was very professional and helpful.

Aashna was very professional and helpful. She answered all my questions and showed me all the features of my new Nissan Rogue. The floor manager was good too, and the financial manager was very knowledgeable about the maintenance options and also very resourceful in finding ways in adding the extended warranty at a lower cost.

Aashna was very professional and helpful.

Aashna was very professional and helpful. She answered all my questions and showed me all the features of my new Nissan Rogue. The floor manager was good too, and the financial manager was very knowledgeable about the maintenance options and also very resourceful in finding ways in adding the extended warranty at a lower cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to see you were pleased with your overall experience at Criswell! We appreciate the opportunity to work with you and welcome you to reach out if we can be of additional assistance.

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PAI SRIIPATTRA was extremely professional in explaining

PAI SRIIPATTRA was extremely professional in explaining what services were needed for my 2016 Nissan Murano. (My car had to be serviced overnight). The service was completed in a timely manner. I could go to a Bethesda Nissan service center but always choose to come to Criswell Nissan in Germantown for their excellent service. Claudia M. Fox

PAI SRIIPATTRA was extremely professional in explaining

PAI SRIIPATTRA was extremely professional in explaining what services were needed for my 2016 Nissan Murano. (My car had to be serviced overnight). The service was completed in a timely manner. I could go to a Bethesda Nissan service center but always choose to come to Criswell Nissan in Germantown for their excellent service. Claudia M. Fox

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share these kind comments and positive review! We appreciate knowing you can count on our team to provide a standout service event each time you visit Criswell. We value your business and look forward to seeing you soon!

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It was very convenient and appreciated for me to bring my

It was very convenient and appreciated for me to bring my car in for service without an appointment. Great service, welcoming service technician.

It was very convenient and appreciated for me to bring my

It was very convenient and appreciated for me to bring my car in for service without an appointment. Great service, welcoming service technician.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this positive feedback! We are happy to see we could really help you out and welcome you to reach out if we can be of additional assistance.

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Enrique and the entire Criswell team were very helpful,

Enrique and the entire Criswell team were very helpful, courteous and professionl. I highly recommend them.

Enrique and the entire Criswell team were very helpful,

Enrique and the entire Criswell team were very helpful, courteous and professionl. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you enjoyed a remarkable vehicle buying experience while working with the friendly and professional team here at Criswell. We hope you enjoy your new vehicle and hope to be of service to you in the future!

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It was an awesome experience in the services and customer

It was an awesome experience in the services and customer service. Very attentive by the staff.

It was an awesome experience in the services and customer

It was an awesome experience in the services and customer service. Very attentive by the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you had a positive experience while working with our friendly and professional team! Don't hesitate to reach out if we can help in any other way.

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Good location,close to where i live.

Good location,close to where i live. Staff is very friendly and attentive, ive been buyng cars at location for some ti.e now

Good location,close to where i live.

Good location,close to where i live. Staff is very friendly and attentive, ive been buyng cars at location for some ti.e now

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this positive feedback! We value your continued patronage and look forward to working with you again.

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I brought my new Pathfinder in for it's first oil change

I brought my new Pathfinder in for it's first oil change and tire rotation. Service was fast and easy, just as I've come to expect over the nearly eight years I've been going to Criswell. They always do a very good job.

I brought my new Pathfinder in for it's first oil change

I brought my new Pathfinder in for it's first oil change and tire rotation. Service was fast and easy, just as I've come to expect over the nearly eight years I've been going to Criswell. They always do a very good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know our team consistently meets your expectations by delivering great customer care and high quality vehicle service each time you visit our dealership. Thank you for your continued patronage. We look forward to seeing you soon!

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I had a great experience.

I had a great experience. Everyone we dealt with was patient and kind. Great about explaining the process of purchasing the car and walking me through each step

I had a great experience.

I had a great experience. Everyone we dealt with was patient and kind. Great about explaining the process of purchasing the car and walking me through each step

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our goal to offer a simple and seamless service event, and we appreciate knowing you were pleased with your recent experience at Criswell. We value your business and welcome you to reach if we can be of additional assistance.

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