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Criswell Nissan

(922 reviews)
Visit Criswell Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed

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New (833) 547-3933 (833) 547-3933
Used (833) 547-4173 (833) 547-4173
Service (833) 547-4092 (833) 547-4092

Inventory

See all 121 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.

At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.
We listen and you matter because We're Driven by YOU!

Service center

Phone number (833) 547-4092

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

View all 14 employees View less employees

Reviews

(922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Nissan from DealerRater.

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Always a pleasure dealing with Criswell The staff is very

Always a pleasure dealing with Criswell The staff is very helpful and professional. They know what they’re doing and take care of the customer. I I enjoy going there.

Always a pleasure dealing with Criswell The staff is very

Always a pleasure dealing with Criswell The staff is very helpful and professional. They know what they’re doing and take care of the customer. I I enjoy going there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Always great service dealing with Criswell personnel,

Always great service dealing with Criswell personnel, courteous, and very professional. They handle my car with kid gloves like it was their own car.

Always great service dealing with Criswell personnel,

Always great service dealing with Criswell personnel, courteous, and very professional. They handle my car with kid gloves like it was their own car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It was good that you could service my car on the same day

It was good that you could service my car on the same day but I was disappointed that you still billed for 90 minutes when the job took less than 30 minutes.

It was good that you could service my car on the same day

It was good that you could service my car on the same day but I was disappointed that you still billed for 90 minutes when the job took less than 30 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent customer service.

Excellent customer service. An amazing experience. Truly. They do what they must to get you what you want.

Excellent customer service.

Excellent customer service. An amazing experience. Truly. They do what they must to get you what you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The service was good.

The service was good. Everything went well they checked everything and even the shuttle service was good

The service was good.

The service was good. Everything went well they checked everything and even the shuttle service was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you enjoyed an overall outstanding service experience! We hope to see you again when your vehicle is due for its next routine maintenance visit.

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Very quick service, got me in and out with no hassle, and

Very quick service, got me in and out with no hassle, and did what needed to be done.

Very quick service, got me in and out with no hassle, and

Very quick service, got me in and out with no hassle, and did what needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to see everything was completed quickly and to your satisfaction! We look forward to your next visit with us here at Criswell!

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The service was clearly explained, documented, economic,

The service was clearly explained, documented, economic, and done in a timely manner. Additional maintenance tips were also given.

The service was clearly explained, documented, economic,

The service was clearly explained, documented, economic, and done in a timely manner. Additional maintenance tips were also given.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our goal to offer an easy and efficient service event, and we appreciate knowing you were pleased with the results. Don't hesitate to reach out if we can be of service to you in the future.

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Sean was a pleasure to work with.

Sean was a pleasure to work with. He was very kind and patient with me. He answered all my questions with a smile. Sean even offered my son and daughter some pizza for having to wait through the process. All in all I was very pleased with the service and I love my new car!

Sean was a pleasure to work with.

Sean was a pleasure to work with. He was very kind and patient with me. He answered all my questions with a smile. Sean even offered my son and daughter some pizza for having to wait through the process. All in all I was very pleased with the service and I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to know you had an enjoyable car buying event at Criswell! Our staff often goes above and beyond to provide a standout experience, and we sincerely appreciate your positive review.

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I will always go to them because I trust them.

I will always go to them because I trust them. Deuce makes sure things get done right and if they don’t, he makes sure it gets corrected.

I will always go to them because I trust them.

I will always go to them because I trust them. Deuce makes sure things get done right and if they don’t, he makes sure it gets corrected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to see you can rely on our top notch team to provide an excellent service experience. We look forward to seeing you soon!

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High-quality service on Ariya; installation of fog

High-quality service on Ariya; installation of fog lights; valuable recommendations on tire replacement; pleasant experience

High-quality service on Ariya; installation of fog

High-quality service on Ariya; installation of fog lights; valuable recommendations on tire replacement; pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear you were satisfied with your recent service experience. Don't hesitate to reach out if we can be of further assistance.

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See all 922 reviews