Reviews
The whole experience was wonderful.
The whole experience was wonderful. Our salesman was very nice and helpful. Your finance department was great to work with. We would come back and deal with your dealership again.
The whole experience was wonderful.
The whole experience was wonderful. Our salesman was very nice and helpful. Your finance department was great to work with. We would come back and deal with your dealership again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We bought a used car there, and it was a good experience
We bought a used car there, and it was a good experience overall. However, the dealer tried to hide the fact that the remote key did not work. I tried to call the dealer the day after we took the car home when I found out the problem. The dealer did not respond. I texted the salesman, and he did not respond either.
We bought a used car there, and it was a good experience
We bought a used car there, and it was a good experience overall. However, the dealer tried to hide the fact that the remote key did not work. I tried to call the dealer the day after we took the car home when I found out the problem. The dealer did not respond. I texted the salesman, and he did not respond either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing this feedback. We are sorry to see you are having issues with the remote key. We encourage you to reach out to one of our managers. We sincerely hope this issue is resolved and you continue to enjoy your new vehicle
Great experience, from salesman, to the sales management,
Great experience, from salesman, to the sales management, to the finance manager, everyone listen to our wants. They reworked the numbers to get us to where we needed to be, to make the deal.
Great experience, from salesman, to the sales management,
Great experience, from salesman, to the sales management, to the finance manager, everyone listen to our wants. They reworked the numbers to get us to where we needed to be, to make the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our friendly and professional team is dedicated to delivering a remarkable purchasing process that meets your needs and budget. Thanks for taking the time to let us know you were pleased with your experience. We hope you enjoy your new vehicle and welcome you to reach out if we can be of service to you in the future.
Satisfy with the service, even though they requested me
Satisfy with the service, even though they requested me to leave my car overnight because of a shortage of tech personnel. If add car wash after service, that would be the best
Satisfy with the service, even though they requested me
Satisfy with the service, even though they requested me to leave my car overnight because of a shortage of tech personnel. If add car wash after service, that would be the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this feedback. We appreciate your patience and apologize for any inconvenience. We hope to be of service to you in the future.
Did a great job redoing a bad tint job that was under
Did a great job redoing a bad tint job that was under warranty. Will go back.
Did a great job redoing a bad tint job that was under
Did a great job redoing a bad tint job that was under warranty. Will go back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see you were satisfied with the service you received at Criswell. We value the opportunity to work with you and look forward to seeing you soon.
We had a great experience.
We had a great experience. He was very professional and friendly and answered all of our questions
We had a great experience.
We had a great experience. He was very professional and friendly and answered all of our questions
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to know you enjoyed a simple and seamless purchasing process at Criswell! We hope you enjoy your new vehicle and welcome you to reach out with any additional questions.
Mr Deuce is the best at Criswell.
Mr Deuce is the best at Criswell.... I always like to contact him. He has a lot of knowledge, very professional and very friendly.
Mr Deuce is the best at Criswell.
Mr Deuce is the best at Criswell.... I always like to contact him. He has a lot of knowledge, very professional and very friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for taking the time to share these kind comments and positive feedback! We value the opportunity to work with you and look forward to seeing you soon.
I had an appointment for an oil change and tire rotation.
I had an appointment for an oil change and tire rotation. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long.
I had an appointment for an oil change and tire rotation.
I had an appointment for an oil change and tire rotation. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate this feedback about your recent experience. Our team strives to deliver a positive service event, and it's disappointing to see this was not your experience. We apologize for the unexpected wait time and hope you'll allow us another opportunity to work with you in the future.
He Was excellent, very professional seller, I believe
He Was excellent, very professional seller, I believe one of the best sellers of many who have served me in the area DMV , direct with the numbers I highly recommend
He Was excellent, very professional seller, I believe
He Was excellent, very professional seller, I believe one of the best sellers of many who have served me in the area DMV , direct with the numbers I highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to know we earned your business and your recommendations! Thanks so much for sharing this great review with us!
Phenomenal salesmanship!
Phenomenal salesmanship! Kept us in the loop with everything. Found us the price that we wanted, and ensured we knew everything about the Electric Vehicle we purchased.
Phenomenal salesmanship!
Phenomenal salesmanship! Kept us in the loop with everything. Found us the price that we wanted, and ensured we knew everything about the Electric Vehicle we purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our goal to offer a standout purchasing process, and it's great to know you were pleased with your recent Criswell experience. We value your business and welcome you to reach out with any additional questions about the great features of your new vehicle.