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If I could give this place negative stars I would. My ordeal with DARCARS Nissan College Park was one of the worst customer service experiences I have... ever had. From the day I took my vehicle to that location to be repaired I was consistently appalled at the sheer lack of care, attention, and respect that I received throughout the three months that my car was in their hands. It was almost impossible to get ahold of anyone in the Service department, and only when I physically went into the location to talk to someone did I [barely] get the time of day. (Even then, the staff was combative and often times flat-out rude.) Then, instead of trying to find a solution to my situation they attempted to sell my a new car at an exorbitant cost. Based on the absolutely appalling way that we have been treated throughout my ordeal with DARCARS, my recommendation is that no one should buy or have their vehicle serviced at this dealership.
Lady picks my call with almost no introduction. Listens until I mention airbag recall and she puts me on hold without notice. Nothing after that.
I had the pleasure of buying a new Vehicle from DARCARS in College Park. Their staff (from the sales man to the Manager) were super nice and not the normal... "pushy" car saleman. From the time we called about the vehicle, did the test drive and did the paperwork we were treated like they had known us forever. Thank you all so much DARCARS, we love our new Van and will be coming back for future car purchases.
Change oil servicing and check engine better or not.
Thank you Karna for sharing your great review with us! Please let us know if you need anything or have any questions.
This was my first time buying a car. The salespeople were very friendly and helpful and made sure all my questions were answered. They gave me an excellent... deal and given a chance I would do business with them again...
I just recently bought a car from this dealership and I am very happy with my experience here. The staff here was extremely comforting and friendly. My... salesperson John was very courteous and respectful and really helped me select a vehicle that suited me. The manager Max is extremely professional and considerate and gave me a very low price on my car with very low payments. Best car buying experience I've ever had.
Rude and just plain nasty attitude. I probably would have bought this vehicle but after I test drove and sat down they inflated the price over $5000 above... advertised price. I wasted a day off and three hours drive time for this experience. These people can't have good business, won't come here again.
The staff here is very back and forth and rude. The general sales manager has a nasty attitude. Granted, they are all salespeople and have jobs to do.... However, when someone is inteterested in buying a car, you can not talk down to them or make them feel like they have no other options but Darcars Nissan. Needless to say, I am taking my business elsewhere.
some little problems but it is okay. it is a used car but it is in good condition.
This was my first time purchasing a car ever....everyone was friendly and.helpful. will definitely be.buying my next.car from there in the future!