Reviews
Timely, cost effective, and excellent service.
Timely, cost effective, and excellent service. I highly recommend Sheehy Nissan to anyone needing auto repairs.
Timely, cost effective, and excellent service.
Timely, cost effective, and excellent service. I highly recommend Sheehy Nissan to anyone needing auto repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Tee for your fantastic review! We look forward to working with you again in the future!
As far as the people I dealt with, first class, every
As far as the people I dealt with, first class, every single one! The reason I subtracted one star for the dealership is that the wait for the finance part of the sale was hours long— It left me tired, anxious and hungry. Customer service was superb!
As far as the people I dealt with, first class, every
As far as the people I dealt with, first class, every single one! The reason I subtracted one star for the dealership is that the wait for the finance part of the sale was hours long— It left me tired, anxious and hungry. Customer service was superb!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Penny, thank you for your high star rating!
Great experience.
Great experience. Definitely purchase my next vehicle from them. Appreciate all the help they offered 0
Great experience.
Great experience. Definitely purchase my next vehicle from them. Appreciate all the help they offered 0
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rons8816, thank you for taking the time to leave a review for us at Sheehy Nissan of Waldorf. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I am extremely disappointed with this service center.
I am extremely disappointed with this service center. I took my car in the beginning of November for a diagnostic test and have been unsuccessful in obtaining answers regarding the diagnostic results. After the diagnostic test, I was told, "you can scheuled an appointment to get the work completed if you like." I took my car that day due to what I considered non-shalant and bad customer service. I decided to call the service advisor to see if she could answer my orginal questions and to get the work completed but apparently we played phone tag. Since that time, I have called serveral additional times and left the service advisor Ashley messages but have not received a returned call. I even called the corporate office and they had the audisity to ask me to give Ashley a returned call in 5 minutes instead of stating Ashley would return my call. I usually get both of my cars serviced at the Waldorf location, but needless to say, that will not happen again. I will be happy to take my cars to a company that is attentive to it's customer's needs while simulteanously valuing their patronage. Unfortunately, I was not provided the opportunity to give a 0 rating for this review.
I am extremely disappointed with this service center.
I am extremely disappointed with this service center. I took my car in the beginning of November for a diagnostic test and have been unsuccessful in obtaining answers regarding the diagnostic results. After the diagnostic test, I was told, "you can scheuled an appointment to get the work completed if you like." I took my car that day due to what I considered non-shalant and bad customer service. I decided to call the service advisor to see if she could answer my orginal questions and to get the work completed but apparently we played phone tag. Since that time, I have called serveral additional times and left the service advisor Ashley messages but have not received a returned call. I even called the corporate office and they had the audisity to ask me to give Ashley a returned call in 5 minutes instead of stating Ashley would return my call. I usually get both of my cars serviced at the Waldorf location, but needless to say, that will not happen again. I will be happy to take my cars to a company that is attentive to it's customer's needs while simulteanously valuing their patronage. Unfortunately, I was not provided the opportunity to give a 0 rating for this review.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.
Professional, welcoming, informative, knowledgeable,
Professional, welcoming, informative, knowledgeable, genuinely helpful, experienced, accountable, took time to talk us through the process
Professional, welcoming, informative, knowledgeable,
Professional, welcoming, informative, knowledgeable, genuinely helpful, experienced, accountable, took time to talk us through the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ctiburon.cw, thank you for taking the time to leave a review for us at Sheehy Nissan of Waldorf. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Willie is awesome!
Willie is awesome!! He definitely has good customer service. Would give it two stars but I'm experiencing some technical problems with my new car off the lot. But no worries with VIP treatment and warranty it will get fixed. Everything else is fine.
Willie is awesome!
Willie is awesome!! He definitely has good customer service. Would give it two stars but I'm experiencing some technical problems with my new car off the lot. But no worries with VIP treatment and warranty it will get fixed. Everything else is fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
simmons.jasmine2393, thank you for taking the time to leave a review for us at Sheehy Nissan of Waldorf. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The worst service center.
The worst service center. I took my truck back 4 times for the same problem. They said that they fixed my AC, I got my truck back and 1 week later, no AC. DO NOT GET YOUR VEHICLE SERVICED HERE!! On top of that, the person I was working with got fired in the middle of my service, they said nothing. The new guy didn't know anything and the manager doesn't care. Please go somewhere else for your service. If I could give this place negative stars it would be a negative 100
The worst service center.
The worst service center. I took my truck back 4 times for the same problem. They said that they fixed my AC, I got my truck back and 1 week later, no AC. DO NOT GET YOUR VEHICLE SERVICED HERE!! On top of that, the person I was working with got fired in the middle of my service, they said nothing. The new guy didn't know anything and the manager doesn't care. Please go somewhere else for your service. If I could give this place negative stars it would be a negative 100
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Willie was able to help me find a great vehicle that was
Willie was able to help me find a great vehicle that was in my budget. All the people who helped me purchase the vehicle were great.
Willie was able to help me find a great vehicle that was
Willie was able to help me find a great vehicle that was in my budget. All the people who helped me purchase the vehicle were great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Danielle, thank you so much for your positive comments about Sheehy Nissan of Waldorf! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Do not buy a car here, if you need help with your car,
Do not buy a car here, if you need help with your car, customer service is the worst! They don’t help with issues at all. The service dept will lie and say they have done car service, and the don’t do it. Worst customer service.
Do not buy a car here, if you need help with your car,
Do not buy a car here, if you need help with your car, customer service is the worst! They don’t help with issues at all. The service dept will lie and say they have done car service, and the don’t do it. Worst customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Lucy.lissette, we're sorry to hear about your experience at our dealership. We strive to provide excellent service and it's disappointing to hear that we fell short in your case. Your feedback is valuable to us and we will address the issues you've raised with our team. Thank you for bringing this to our attention.
The dealership helped me get the exact price I wanted for
The dealership helped me get the exact price I wanted for my car. It was a quick and easy process, both in the main room and in finance. Even after leaving with my new car, I remembered leaving essential items in my old car; they were able to retrieve those necessary items and have them ready for pick up the next day. Thank your Jermaine for an excellent experience!
The dealership helped me get the exact price I wanted for
The dealership helped me get the exact price I wanted for my car. It was a quick and easy process, both in the main room and in finance. Even after leaving with my new car, I remembered leaving essential items in my old car; they were able to retrieve those necessary items and have them ready for pick up the next day. Thank your Jermaine for an excellent experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jbkafty, thank you so much for your positive comments about Sheehy Nissan of Waldorf! Thanks again for taking the time to leave us this information about your recent visit. Take care!