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Sheehy Nissan of Waldorf

(711 reviews)
Visit Sheehy Nissan of Waldorf
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

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New (301) 485-4494 (301) 485-4494
Used (301) 396-7854 (301) 396-7854
Service (301) 861-3529 (301) 861-3529

Inventory

See all 122 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2020.
Welcome to Sheehy Nissan of Waldorf. As you may have already guessed, we are a part of the Sheehy Auto Group. That means you can count on us to make it easy. It’s clear that we make it easy. From our Sheehy VIP Program which lets you earn rewards on new purchases and service to our Sheehy Easy Price which saves you money on all pre-owned vehicles by providing our best price up front with no haggling and no hassling necessary, you can count on the Sheehy Nissan of Waldorf team. We are heavily involved in this great community too.
Sheehy It's Easy!!

Service center

Phone number (301) 861-3529

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy Nissan of Waldorf from DealerRater.

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Timely, cost effective, and excellent service.

Timely, cost effective, and excellent service. I highly recommend Sheehy Nissan to anyone needing auto repairs.

Timely, cost effective, and excellent service.

Timely, cost effective, and excellent service. I highly recommend Sheehy Nissan to anyone needing auto repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Tee for your fantastic review! We look forward to working with you again in the future!

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As far as the people I dealt with, first class, every

As far as the people I dealt with, first class, every single one! The reason I subtracted one star for the dealership is that the wait for the finance part of the sale was hours long— It left me tired, anxious and hungry. Customer service was superb!

As far as the people I dealt with, first class, every

As far as the people I dealt with, first class, every single one! The reason I subtracted one star for the dealership is that the wait for the finance part of the sale was hours long— It left me tired, anxious and hungry. Customer service was superb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Penny, thank you for your high star rating!

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Great experience.

Great experience. Definitely purchase my next vehicle from them. Appreciate all the help they offered 0

Great experience.

Great experience. Definitely purchase my next vehicle from them. Appreciate all the help they offered 0

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

rons8816, thank you for taking the time to leave a review for us at Sheehy Nissan of Waldorf. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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I am extremely disappointed with this service center.

I am extremely disappointed with this service center. I took my car in the beginning of November for a diagnostic test and have been unsuccessful in obtaining answers regarding the diagnostic results. After the diagnostic test, I was told, "you can scheuled an appointment to get the work completed if you like." I took my car that day due to what I considered non-shalant and bad customer service. I decided to call the service advisor to see if she could answer my orginal questions and to get the work completed but apparently we played phone tag. Since that time, I have called serveral additional times and left the service advisor Ashley messages but have not received a returned call. I even called the corporate office and they had the audisity to ask me to give Ashley a returned call in 5 minutes instead of stating Ashley would return my call. I usually get both of my cars serviced at the Waldorf location, but needless to say, that will not happen again. I will be happy to take my cars to a company that is attentive to it's customer's needs while simulteanously valuing their patronage. Unfortunately, I was not provided the opportunity to give a 0 rating for this review.

I am extremely disappointed with this service center.

I am extremely disappointed with this service center. I took my car in the beginning of November for a diagnostic test and have been unsuccessful in obtaining answers regarding the diagnostic results. After the diagnostic test, I was told, "you can scheuled an appointment to get the work completed if you like." I took my car that day due to what I considered non-shalant and bad customer service. I decided to call the service advisor to see if she could answer my orginal questions and to get the work completed but apparently we played phone tag. Since that time, I have called serveral additional times and left the service advisor Ashley messages but have not received a returned call. I even called the corporate office and they had the audisity to ask me to give Ashley a returned call in 5 minutes instead of stating Ashley would return my call. I usually get both of my cars serviced at the Waldorf location, but needless to say, that will not happen again. I will be happy to take my cars to a company that is attentive to it's customer's needs while simulteanously valuing their patronage. Unfortunately, I was not provided the opportunity to give a 0 rating for this review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

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Professional, welcoming, informative, knowledgeable,

Professional, welcoming, informative, knowledgeable, genuinely helpful, experienced, accountable, took time to talk us through the process

Professional, welcoming, informative, knowledgeable,

Professional, welcoming, informative, knowledgeable, genuinely helpful, experienced, accountable, took time to talk us through the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ctiburon.cw, thank you for taking the time to leave a review for us at Sheehy Nissan of Waldorf. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Willie is awesome!

Willie is awesome!! He definitely has good customer service. Would give it two stars but I'm experiencing some technical problems with my new car off the lot. But no worries with VIP treatment and warranty it will get fixed. Everything else is fine.

Willie is awesome!

Willie is awesome!! He definitely has good customer service. Would give it two stars but I'm experiencing some technical problems with my new car off the lot. But no worries with VIP treatment and warranty it will get fixed. Everything else is fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

simmons.jasmine2393, thank you for taking the time to leave a review for us at Sheehy Nissan of Waldorf. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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The worst service center.

The worst service center. I took my truck back 4 times for the same problem. They said that they fixed my AC, I got my truck back and 1 week later, no AC. DO NOT GET YOUR VEHICLE SERVICED HERE!! On top of that, the person I was working with got fired in the middle of my service, they said nothing. The new guy didn't know anything and the manager doesn't care. Please go somewhere else for your service. If I could give this place negative stars it would be a negative 100

The worst service center.

The worst service center. I took my truck back 4 times for the same problem. They said that they fixed my AC, I got my truck back and 1 week later, no AC. DO NOT GET YOUR VEHICLE SERVICED HERE!! On top of that, the person I was working with got fired in the middle of my service, they said nothing. The new guy didn't know anything and the manager doesn't care. Please go somewhere else for your service. If I could give this place negative stars it would be a negative 100

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Willie was able to help me find a great vehicle that was

Willie was able to help me find a great vehicle that was in my budget. All the people who helped me purchase the vehicle were great.

Willie was able to help me find a great vehicle that was

Willie was able to help me find a great vehicle that was in my budget. All the people who helped me purchase the vehicle were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Danielle, thank you so much for your positive comments about Sheehy Nissan of Waldorf! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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Do not buy a car here, if you need help with your car,

Do not buy a car here, if you need help with your car, customer service is the worst! They don’t help with issues at all. The service dept will lie and say they have done car service, and the don’t do it. Worst customer service.

Do not buy a car here, if you need help with your car,

Do not buy a car here, if you need help with your car, customer service is the worst! They don’t help with issues at all. The service dept will lie and say they have done car service, and the don’t do it. Worst customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lucy.lissette, we're sorry to hear about your experience at our dealership. We strive to provide excellent service and it's disappointing to hear that we fell short in your case. Your feedback is valuable to us and we will address the issues you've raised with our team. Thank you for bringing this to our attention.

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The dealership helped me get the exact price I wanted for

The dealership helped me get the exact price I wanted for my car. It was a quick and easy process, both in the main room and in finance. Even after leaving with my new car, I remembered leaving essential items in my old car; they were able to retrieve those necessary items and have them ready for pick up the next day. Thank your Jermaine for an excellent experience!

The dealership helped me get the exact price I wanted for

The dealership helped me get the exact price I wanted for my car. It was a quick and easy process, both in the main room and in finance. Even after leaving with my new car, I remembered leaving essential items in my old car; they were able to retrieve those necessary items and have them ready for pick up the next day. Thank your Jermaine for an excellent experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

jbkafty, thank you so much for your positive comments about Sheehy Nissan of Waldorf! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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