Stohlman Subaru of Sterling

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Stohlman Subaru of Sterling Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2012

We are your no-hassle source for any new or pre-owned Subaru in the Northern VA area. Our philosophy is simple:

...


- Family Owned and Operated since 1930
- Saturday Service Hours 7am-4pm
- Brand new facility in Sterling, right near Wegmans and Target
- Private negotiating areas
- Complimentary Multi-Point Inspection
- Dedicated staff committed to providing exceptional customer service and exceeding all expectations.

"Your family owned hometown Subaru dealer."

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
452 lifetime reviews. Includes reviews of Stohlman Subaru of Sterling from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 16, 2019

    I was shopping for a new car and Jason was very helpful showing me the Subaru Outback. Great service by Jason and his team. Will recomend to my friends...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2019

    While traveling from PA to Williamsburg for a family memorial service the Outback started flashing the Break light. Car had a recall and dealership in... PA had been waiting for parts for months. We parked the car on Friday night at a hotel around the corner from Stohlmans - went to Wmsburg for Sat and Sunday and made our way back to the car Sunday night. Monday morning called the dealership at home for advice about driving the car and they recommended it be checked before making the drive. Found Stohlman was close - drove over - talked to Nick who looked up the recall, had the parts, said he could do it that day. Took the shuttle back (thank you Kenny) to the hotel to wait until 4 when the car would be done. Knowing I was trying to get home Nick called at noon to say car was ready to go. No charge. Saved the day - literally. And, Nick recommended the tires be replaced - after my dealership told me they were good until winter. He was not trying to make a sale just safety minded- I agree they need replaced and will get it done. Great service for a non-customer. I'm on my 6th Subaru. Can't say enough about the service I received.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 7, 2018

    Excellent experience! Randall Tomblin was patient, listened to us, and was helpful in every way. He did an outstanding job with multiple test drives... and thorough explanations of the various models and their features and options. Everyone we met was courteous and professional. Absolutely no pressure. Stohlman needed to do a three car swap with other dealers to get the one we wanted (from New Jersey) and they pulled that off almost overnight. If you’re looking for a Subaru, go to Stholman Automotive in Sterling!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Thomas! Randall is a longtime member of our sales department & he loves helping people get into their dream car. Test drive, after test driv...e, after test drive he's not happy till your really happy... even if it means doing a 3 car swap with other dealers over night. Enjoy driving your new Subaru all over Northern Virginia!

  • 2.0 out of 5
    August 9, 2019

    I brought my Subaru in to troubleshoot a potential problem with my transmission. They couldn't reproduce the problem, but the error code for the check... engine light indicated that it MAY be a problem with a part that may mean that another part needs to be replaced. So they recommended replacing it--for $2600. I chose not to have that work done. They apparently also noted that I my control arm bushings were torn and that I needed new brake pads and rotors (another $1800+). I specifically asked about my transmission fluid and if it was checked, if the level was good, etc. They said it was all fine. A few days later, I did need to have that part replaced, but did so at another shop. They troubleshot the problem and were able to pinpoint it to the actual part and describe to me in detail what was wrong and how they knew that was what was wrong (something Stohlman could not do). They also quoted me $1500 for the same work that Stohlman wanted me to pay $2600 for--using the same new Subaru OEM part. They noted that the transmission fluid was solid black and that it was very noticeable. I asked them to check the control arm bushings and the brakes and they said that neither needed replaced (despite Stohlman claiming that they did). When I called back to Nick to ask him why the discrepancy, he was dismissive and told me I was wrong and that the other place wasn't using Subaru parts (which isn't true). On top of all of this, they had my name, address and phone number in their system from 10 years earlier and never even tried to confirm if the information was still correct (none of it was--including my name). My information has been updated in the Subaru database as well as the other Stohlman Subaru database, but apparently their systems don't link and their service reps only check to make sure they know what number to call you back at. I will never bring my vehicle back to this Subaru dealer for service.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 8, 2019

    Everything was exceptional at this dealership. It was the third Subaru I had visited and while they were all friendly, Jason Robles was exceptional. ... He was knowledgeable, practical, patient and anticipated my concerns. He helped me choose the model that was best for me and remained cheerful all throughout the process. I am a very senior citizen and it was the first time I was buying a car on my own and Jason helped me every step of the way. No one pressed me on either the price nor the add-ons. Sterling is an hour from me but I look forward to further interaction with the staff.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2019

    Purchased two Subaru Foresters. One in 2015 and one in 2014. Whenever either needs servicing, the appointment times are always spot on, the Service Department... personnel are professional and very accommodating. Service is always done correctly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2019

    Easy to deal with. Pleasant environment. Large inventory. Quick transaction. Terrific employees. Fernando was very attentive and helpful. I would definitely... do business with him again.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2019

    My wife and I knew we had to replace our current SUV in the near future. We visited Stohlman Subaru for the first time after already visiting several other... dealerships while researching our options. Jason Robles helped answer our many questions since we had never looked at a Subaru before. The vehicle was very impressive and we couldn't stump Jason with our questions. He is very knowledgeable. We couldn't stop thinking about the Forester, and we eventually reached back out to Jason. The process was easy and the price was right, so we ordered the Forester we wanted. Even the final process of going over warrantee, maintenance plans, etc. was low stress. It was the best overall car buying experience we've ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2019

    Once again we had our 2016 Outback serviced at at Stohlman's Sterling location. Nothing could have been improved upon! The advisor explained what was due,... directed me to the great waiting area and before I knew it, they were finished. I wouldn't consider taking our car anywhere else for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2019

    My service experiences never leaving me guessing if the work was done correctly. Service department are pleasant and very well versed on all aspects of... what is needed for your car. Thank you Heather and Tom

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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