Stohlman Subaru of Sterling

4.6 out of 5 4.6
Rectangle 48
Sales 12:00 PM - 5:00 PM
Service Closed

Stohlman Subaru of Sterling Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2012

We are your no-hassle source for any new or pre-owned Subaru in the Northern VA area. Our philosophy is simple:

...


- Family Owned and Operated since 1930
- Saturday Service Hours 7am-4pm
- Brand new facility in Sterling, right near Wegmans and Target
- Private negotiating areas
- Complimentary Multi-Point Inspection
- Dedicated staff committed to providing exceptional customer service and exceeding all expectations.

"Your family owned hometown Subaru dealer."

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
477 lifetime reviews. Includes reviews of Stohlman Subaru of Sterling from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    January 6, 2020

    Talking to customers needs skills. Your employees need a lot of improvements in this regards. Train them on how to talk respectively to their customers.... Also, it is non of their business on where I take my car to change my car's oil. Make your price reasonable and competitive and I will come to you. What a joke.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2019

    Spoke with justice the salesman and even when I realized I wanted to go another route on my car selection he wished me the best of luck and asked if I... ever needed him to let him know....true definition of great customer service..

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. ...Safe travels!

  • May 7, 2018

    Excellent experience! Randall Tomblin was patient, listened to us, and was helpful in every way. He did an outstanding job with multiple test drives... and thorough explanations of the various models and their features and options. Everyone we met was courteous and professional. Absolutely no pressure. Stohlman needed to do a three car swap with other dealers to get the one we wanted (from New Jersey) and they pulled that off almost overnight. If you’re looking for a Subaru, go to Stholman Automotive in Sterling!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Thomas! Randall is a longtime member of our sales department & he loves helping people get into their dream car. Test drive, after test driv...e, after test drive he's not happy till your really happy... even if it means doing a 3 car swap with other dealers over night. Enjoy driving your new Subaru all over Northern Virginia!

  • 5.0 out of 5
    December 24, 2019

    Great experience with this dealer for years. Easy to make appointments online, helpful staff, drop offs and pick ups are painless, the facility is nice... and clean.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hl, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you hav...e any additional questions about services you received and thank you again for choosing Stohlman Subaru of Sterling!

  • 5.0 out of 5
    December 21, 2019

    Fantastic Service! Isaac provided the highest level of care by any service advisor, at any dealership I highly Recommend Stohlman Subaru for great quality... service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 21, 2019

    Pulled up to the gate for first routine maintenance on my 2019 Forester ( oil change, tire rotation, cost around $100), they took the car, did the tire... rotation and oil change. Quick , clean, reasonably priced for such things I suppose.. Pleasant time in the waiting room. Done in under an hour. Professional staff. I was generally happy until they told me that a software update for the car, if ever needed, might have to be downloaded by me or them and might take a long while to accomplish. The service tech also told me that they don't routinely monitor software updates on a per vehicle basis. I would think that this would just come along with routine maintenance. Oh well...so far so good.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2019

    Took my car in with a whining sound in the fan only when the heat was on. This is the kind of problem where almost all service departments would tell... you some story about how the sound was normal. The staff at Stohlman Subaru immediately said it was a faulty fan and it was replaced, No more whining sound! Every time I've gone in for a scheduled service, recall etc... the work was done promptly and correctly. Service is the heart of any dealership. Thanks Stohlman.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2019

    The sales/service staff of this location has sold me and my family on the value of being a life long STOHLMAN Subaru customer in the short period of time... we've know them. I must give credit when credit is deserved. When we started the sales process on my first Subaru, a 2019 Forester, and I would have never thought that 6 months later, we would own 2 more, a 18 crosstrek and a 19 legacy. I just cant say enough about the team. Mark is the best sales guy I've even had the pleasure of working with, and Heather, in service, has just been amazing. If you want to buy a Subaru...You need to buy it from this location. I've been to at least 5 of them in the DMV area and would be a mistake to go elsewhere....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2019

    My 2011 Outback had something draining the battery that I just replaced on November 1 while away in New York. The driver's seat also had a broken adjustment... switch that happened at the car wash in late October. I made an appointment for Tuesday morning but when my car failed to start again on Monday morning I decided to drop it off early that afternoon instead of Tuesday. Nick looked at my car right away and said he thought the battery drain was because of the broken seat switch. I was prepared to leave the car there since I had no appointment for Monday but Nick got my car in right away and it was all fixed in about an hour. It doesn't get much better than that. Nick Everly and the young man who sits next to him really took car of me. Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2019

    I'm now on my 2nd Forester and feel like I get the VIP treatment from the svc. dept. Outstanding work done by professionals and a timely manner. If it... appears repair time might entail an extended experience, loaners are readily offered. Just a good place to get your vehicle work done.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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