.jpg)
Reviews
He kind he make sure you understand everything.
He kind he make sure you understand everything. He and he explained everything to you. He just a good service person.
He kind he make sure you understand everything.
He kind he make sure you understand everything. He and he explained everything to you. He just a good service person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service rep Francis was excellent.
Service rep Francis was excellent. He took time to explain service items. My wife was much appreciative. Dealership should wash cars after service.
Service rep Francis was excellent.
Service rep Francis was excellent. He took time to explain service items. My wife was much appreciative. Dealership should wash cars after service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Helpful and awesome people Great job my experience was
Helpful and awesome people Great job my experience was excellence Thank you for a great job
Helpful and awesome people Great job my experience was
Helpful and awesome people Great job my experience was excellence Thank you for a great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service was excellent.
Customer service was excellent. Everybody made sure I was taken care of. I really felt value while waiting for my service to be completed. Teamwork was displayed among the staff See you tomorrow for more work on my vehicle.
Customer service was excellent.
Customer service was excellent. Everybody made sure I was taken care of. I really felt value while waiting for my service to be completed. Teamwork was displayed among the staff See you tomorrow for more work on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Sheron, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent customer service.
Excellent customer service. They are accessible and friendly. The service is high quality. Thank you.
Excellent customer service.
Excellent customer service. They are accessible and friendly. The service is high quality. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great customer service, friendly and professional.
Great customer service, friendly and professional. Great job, my service advisor Oscar vivar was very helpful.
Great customer service, friendly and professional.
Great customer service, friendly and professional. Great job, my service advisor Oscar vivar was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Affoue, thanks for your praise and kind comments about Oscar vivar. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Proactive to service delivery and listens to customer
Proactive to service delivery and listens to customer expectations. Good customer service. Weekend service wait time should be work on.
Proactive to service delivery and listens to customer
Proactive to service delivery and listens to customer expectations. Good customer service. Weekend service wait time should be work on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Stephen, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
It was cool My heat is not turning off now.
It was cool My heat is not turning off now. And I’m my rugs were not set in place.
It was cool My heat is not turning off now.
It was cool My heat is not turning off now. And I’m my rugs were not set in place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We would like to contact you and schedule a return visit to address the concern you are having with your heat. Please send your name and contact information to rbayat@toyotacapitalplaza.com. We look forward to working with you. Rose Bayat, General Manager rbayat@toyotacapitalplaza.com
Oscar was very helpful and everyone was very nice and
Oscar was very helpful and everyone was very nice and listened to all my concerns. The technicians made sure I was satisfied and all my problems were addressed. Wonderful service!
Oscar was very helpful and everyone was very nice and
Oscar was very helpful and everyone was very nice and listened to all my concerns. The technicians made sure I was satisfied and all my problems were addressed. Wonderful service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota Certified at Capital Plaza. Please let us know if there is anything else we can do for you; we are more than happy to help!
I like to thanks Jorge for the warm welcome and for
I like to thanks Jorge for the warm welcome and for explaining everything to me. Have a wonderful day Jorge. Yo
I like to thanks Jorge for the warm welcome and for
I like to thanks Jorge for the warm welcome and for explaining everything to me. Have a wonderful day Jorge. Yo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!