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Alexandria Toyota

(623 reviews)
Visit Alexandria Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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New (855) 349-8123 (855) 349-8123
Used (877) 896-8549 (877) 896-8549
Service (855) 534-0234 (855) 534-0234

Inventory

See all 256 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2025.
Welcome to Alexandria Toyota!

Service center

Phone number (855) 534-0234

Service hours

Monday
6:00am–7:00pm
Tuesday
6:00am–7:00pm
Wednesday
6:00am–7:00pm
Thursday
6:00am–7:00pm
Friday
6:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexandria Toyota from DealerRater.

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All staff were very helpful, patient and friendly.

All staff were very helpful, patient and friendly. Our salesperson Mathew was great! He answered all our questions with extreme patience.

All staff were very helpful, patient and friendly.

All staff were very helpful, patient and friendly. Our salesperson Mathew was great! He answered all our questions with extreme patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service rep was cordial and efficient in assessing

Service rep was cordial and efficient in assessing problem and kept me updated with frequent text messages and phone calls as to diagnostic and repair status

Service rep was cordial and efficient in assessing

Service rep was cordial and efficient in assessing problem and kept me updated with frequent text messages and phone calls as to diagnostic and repair status

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My wife and I purchased a Grand Highlander Platinum.

My wife and I purchased a Grand Highlander Platinum. Our experience was wonderful! The Toyota Team was helpful, courteous, motivated, and presented solutions to make our dream car a reality! We visited other Toyota dealerships, but Alexandria Toyota made the effort to make the sale. I could not be happier with my purchase!

My wife and I purchased a Grand Highlander Platinum.

My wife and I purchased a Grand Highlander Platinum. Our experience was wonderful! The Toyota Team was helpful, courteous, motivated, and presented solutions to make our dream car a reality! We visited other Toyota dealerships, but Alexandria Toyota made the effort to make the sale. I could not be happier with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They push the new cars out the door, but fail to help in

They push the new cars out the door, but fail to help in getting them properly running. I have bought 5 cars from them over the years. Never again. Go elsewhere, where they care about the customers.

They push the new cars out the door, but fail to help in

They push the new cars out the door, but fail to help in getting them properly running. I have bought 5 cars from them over the years. Never again. Go elsewhere, where they care about the customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Making an appointment was easy and fast, and the work was

Making an appointment was easy and fast, and the work was accomplished quickly.I am happy with the results.

Making an appointment was easy and fast, and the work was

Making an appointment was easy and fast, and the work was accomplished quickly.I am happy with the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The treatment is very good.

The treatment is very good. He is a good worker who knows what he is doing. I met him and he was smiling. I was very happy with this treatment. Thank you. 10/10

The treatment is very good.

The treatment is very good. He is a good worker who knows what he is doing. I met him and he was smiling. I was very happy with this treatment. Thank you. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I'm very confused why are dealership still selling 2019

I'm very confused why are dealership still selling 2019 Honda fit if they have been recalled for 5 issues. I feel they saw me coming,not during my research I traded a CR-V Honda 2015 excellent shape! This another reason I know now they do owe me taking complete advantage of a midage female who just wanted a smaller vehicle and yes I chose the Honda fit and believe they ran and kept me hostage for over 4 hours doing this wasted time I feel someone was supposed to keep me the customer in the loop! I was cheated, I was dealing with unprofessional and rude maybe it wasn't know one was keeping me find leaving and know one paid me any attention except a few people notice I was still there. Unbelievable!

I'm very confused why are dealership still selling 2019

I'm very confused why are dealership still selling 2019 Honda fit if they have been recalled for 5 issues. I feel they saw me coming,not during my research I traded a CR-V Honda 2015 excellent shape! This another reason I know now they do owe me taking complete advantage of a midage female who just wanted a smaller vehicle and yes I chose the Honda fit and believe they ran and kept me hostage for over 4 hours doing this wasted time I feel someone was supposed to keep me the customer in the loop! I was cheated, I was dealing with unprofessional and rude maybe it wasn't know one was keeping me find leaving and know one paid me any attention except a few people notice I was still there. Unbelievable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Fatima Martinez was my adviser and provided excellent

Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!!

Fatima Martinez was my adviser and provided excellent

Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mr Knowles was effective, attentive , and professional .

Mr Knowles was effective, attentive , and professional . Hello explained the issues with car computer which was resolved

Mr Knowles was effective, attentive , and professional .

Mr Knowles was effective, attentive , and professional . Hello explained the issues with car computer which was resolved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Frequent customer of Alexandria Toyota and the service

Frequent customer of Alexandria Toyota and the service advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his candor and ability to provide outstanding customer service. Well done, Leonel!

Frequent customer of Alexandria Toyota and the service

Frequent customer of Alexandria Toyota and the service advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his candor and ability to provide outstanding customer service. Well done, Leonel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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