Reviews
Our salesman, Ali, was very professional and was great at
Our salesman, Ali, was very professional and was great at showing us all the features on our new car. We were very pleased with the deal that we reached. We will definitely use Stafford Brown Kia Manassas the next time we buy a new car and will recommend them to our friends and family.
Our salesman, Ali, was very professional and was great at
Our salesman, Ali, was very professional and was great at showing us all the features on our new car. We were very pleased with the deal that we reached. We will definitely use Stafford Brown Kia Manassas the next time we buy a new car and will recommend them to our friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very kind and patient.
Very kind and patient. I love my utility truck. All my kids fit perfectly, and they love everything in it
Very kind and patient.
Very kind and patient. I love my utility truck. All my kids fit perfectly, and they love everything in it
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to hear that, Mrs. Ashley! Congratulations and Enjoy!
Sold me a vehicle with safety inspection from their
Sold me a vehicle with safety inspection from their service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it failed inspection and got a rejection sticker. They’re refusing to pay for it because it’s been a year since I bought the vehicle even though their safety inspection said the headlights were good to go.
Sold me a vehicle with safety inspection from their
Sold me a vehicle with safety inspection from their service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it failed inspection and got a rejection sticker. They’re refusing to pay for it because it’s been a year since I bought the vehicle even though their safety inspection said the headlights were good to go.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very sorry to hear about this, Trevor. Please reach out to our General Manager, Coslyn Ceballos at your convenience at (703-331-8080.
Sold me a vehicle with safety inspection from their
Sold me a vehicle with safety inspection from their service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it failed inspection and got a rejection sticker. They’re refusing to pay for it because it’s been a year since I bought the vehicle even though their safety inspection said the headlights were good to go.
Sold me a vehicle with safety inspection from their
Sold me a vehicle with safety inspection from their service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it failed inspection and got a rejection sticker. They’re refusing to pay for it because it’s been a year since I bought the vehicle even though their safety inspection said the headlights were good to go.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are very sorry to hear about this, Trevor. Please reach out to our General Manager, Coslyn Ceballos at your convenience at (703-331-8080.
Professional, informative, and prompt.
Professional, informative, and prompt. The experience was better than anticipated and would recommend this dealership
Professional, informative, and prompt.
Professional, informative, and prompt. The experience was better than anticipated and would recommend this dealership
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to hear that, SB! Please let us know if there is ever anything else that we can assist you with in the future!
My experience was smooth and fairly easy.
My experience was smooth and fairly easy. Every one was very cooperative and nice to talk with. They provide ample explanations for things I didn’t understand.
My experience was smooth and fairly easy.
My experience was smooth and fairly easy. Every one was very cooperative and nice to talk with. They provide ample explanations for things I didn’t understand.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear that, thank you!
Our salesman Khalib (JD), was outstanding an
Our salesman Khalib (JD), was outstanding an understanding to our needs. Very professional and knowledgeable about vehicle.
Our salesman Khalib (JD), was outstanding an
Our salesman Khalib (JD), was outstanding an understanding to our needs. Very professional and knowledgeable about vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to hear! Thank you :)
Everyone was wonderful too deal with.
Everyone was wonderful too deal with. They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back!
Everyone was wonderful too deal with.
Everyone was wonderful too deal with. They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that, thank you!
No complaints - service tech kept me informed and
No complaints - service tech kept me informed and provided recommended services. Waiting area was good as well.
No complaints - service tech kept me informed and
No complaints - service tech kept me informed and provided recommended services. Waiting area was good as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear, thank you!
I had recall services performed here in June of 2024.
I had recall services performed here in June of 2024. The communication was excellent. I plan to return next time my Kia needs service.
I had recall services performed here in June of 2024.
I had recall services performed here in June of 2024. The communication was excellent. I plan to return next time my Kia needs service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that, thank you!