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CMA Hyundai of Winchester

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (538 reviews)
2021 consumer dealer award
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2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service department is not good.

The service department is not good. Don’t expect any kind of service they must be trying to get rid of the customer not help them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My husband and I were totally blown away about how

My husband and I were totally blown away about how informative and helpful our salesperson Dave Kramer was and still is. The car we wanted to test drive was ready and waiting for us when we arrived. Dave went over every inch of the car with , inside and out! We were very impressed with all his knowledge. We couldn't be happier with the outcome. We love our 2024 Tuson Limited!!! Thank You Dave!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would like to thank David Kraemer personally along with

I would like to thank David Kraemer personally along with the financial team for all there help getting me into my new car over night. I showed up at 8am impressed to see David and the car I just drove an hour to see ready and waiting for me. From start to finish the entire experience was great, smooth, and fast. I want to clarify, this is not half fast service. This was great service. David had everything completely done and ready for me 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

As always service staff was friendly and accommodating....

As always service staff was friendly and accommodating. It was easy getting an appointment that worked for us. The service this time was just a recall and it was completed and ready to go in a very timely matter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was our second new car purchase from this...

This was our second new car purchase from this dealership. We were not pressured by salesman. Dealership has excellent service department managed by Jason McDevitt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Although I had misunderstood the timing of my oil...

Although I had misunderstood the timing of my oil changes, the service department was very helpful and explained to me how it worked. The entire staff at Apple Valley Hyundai have been helpful and friendly. I highly recommend buying a vehicle from this dealership. I have loved all my Hyundai vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great and trustworthy service department. Got a great...

Great and trustworthy service department. Got a great deal on my 2018 Sonata from UK a few years ago and he always checks in with me when I am there waiting for the service to be completed. Thank you Apple Valley Hyundai!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was great Employees great waiting room is nice...

Service was great Employees great waiting room is nice and clean and everyone I contacted were friendly to talk to.Will definitely come back service my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have leased or purchased several vehicles from this...

We have leased or purchased several vehicles from this dealership. We return to Apple Valley Hyundai because of their salesmen - honesty and always looking for the best deal possible in your behalf. Jeff and Steven, in particular, have always worked with us to give us the best options while allowing us to choose what we think is best for our particular situation. We will never go anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was fast and easy. The service Manager met me with a...

It was fast and easy. The service Manager met me with a smile and walked me through updating all my information before they got started. She let me know the price upfront and the device department got my oil change and state inspection done quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.