Reviews
I gave four because the job is not finished waiting on
I gave four because the job is not finished waiting on another part key to be cut
I gave four because the job is not finished waiting on
I gave four because the job is not finished waiting on another part key to be cut
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Easy to make an appmt, great service done in timely
Easy to make an appmt, great service done in timely manner, friendly staff, clean environment
Easy to make an appmt, great service done in timely
Easy to make an appmt, great service done in timely manner, friendly staff, clean environment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was able to adjust my appointment time and the service
I was able to adjust my appointment time and the service representative was clear and helpful. The work was done timely and well! Thank you.
I was able to adjust my appointment time and the service
I was able to adjust my appointment time and the service representative was clear and helpful. The work was done timely and well! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated with the upmost respect from everyone.
I was treated with the upmost respect from everyone. I will recommend them to my family and friends.
I was treated with the upmost respect from everyone.
I was treated with the upmost respect from everyone. I will recommend them to my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shop advisor was courteous in arranging my service
Shop advisor was courteous in arranging my service appointment. All repairs were done completely and properly.
Shop advisor was courteous in arranging my service
Shop advisor was courteous in arranging my service appointment. All repairs were done completely and properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There was no communication like it should have been
There was no communication like it should have been durning this whole process. Customer service was trash , Mr.kelly was helpful but he did not communicate well.
There was no communication like it should have been
There was no communication like it should have been durning this whole process. Customer service was trash , Mr.kelly was helpful but he did not communicate well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had a great experience again with Banister Ford service
I had a great experience again with Banister Ford service department. They provided prompt service, communicated with me, and the online tool was also great to be able to see what was going on, even though I was not at the dealership.
I had a great experience again with Banister Ford service
I had a great experience again with Banister Ford service department. They provided prompt service, communicated with me, and the online tool was also great to be able to see what was going on, even though I was not at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Even when I late for my appointment my vehicle was pull
Even when I late for my appointment my vehicle was pull into the garage right away. Thanks to your workers
Even when I late for my appointment my vehicle was pull
Even when I late for my appointment my vehicle was pull into the garage right away. Thanks to your workers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andre listened & was incredibly helpful in resolving an
Andre listened & was incredibly helpful in resolving an unexpected needed repair on my car very fast. He was professional understanding & delivered. Andre provided excellent customer service which I greatly appreciate!
Andre listened & was incredibly helpful in resolving an
Andre listened & was incredibly helpful in resolving an unexpected needed repair on my car very fast. He was professional understanding & delivered. Andre provided excellent customer service which I greatly appreciate!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm very upset that I can't remember the gentleman that
I'm very upset that I can't remember the gentleman that attended to me. I do know he's a new hire that's been there about a month. His customer service was above and beyond. INCREDIBLE!!!
I'm very upset that I can't remember the gentleman that
I'm very upset that I can't remember the gentleman that attended to me. I do know he's a new hire that's been there about a month. His customer service was above and beyond. INCREDIBLE!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair