Reviews
I recently had the pleasure of working with Ever Ruiz
I recently had the pleasure of working with Ever Ruiz Mendez at Hart Nissan of NOVA while shopping for my Nissan Leaf, and I can't recommend him enough! From the moment I stepped into the dealership, Ever was incredibly helpful and patient, making the entire experience enjoyable for me and my two small children. He took the time to answer all my questions and provided valuable insights into the features of the Leaf, ensuring I felt confident in my decision. His friendly demeanor and willingness to go the extra mile truly set him apart. I love my new car, and I owe a huge thanks to Ever for making the process so seamless. If you're in the market for a Nissan, definitely seek out Ever at Hart Nissan of NOVA!
I recently had the pleasure of working with Ever Ruiz
I recently had the pleasure of working with Ever Ruiz Mendez at Hart Nissan of NOVA while shopping for my Nissan Leaf, and I can't recommend him enough! From the moment I stepped into the dealership, Ever was incredibly helpful and patient, making the entire experience enjoyable for me and my two small children. He took the time to answer all my questions and provided valuable insights into the features of the Leaf, ensuring I felt confident in my decision. His friendly demeanor and willingness to go the extra mile truly set him apart. I love my new car, and I owe a huge thanks to Ever for making the process so seamless. If you're in the market for a Nissan, definitely seek out Ever at Hart Nissan of NOVA!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Younes and Hart Nissan of Nova offers a commendable
Younes and Hart Nissan of Nova offers a commendable car-buying experience. The staff is knowledgeable and friendly, making the process smooth from start to finish. Their inventory features a good selection of new and used vehicles, and the sales team is not pushy, allowing customers to make informed decisions. The service department is efficient, with quick turnaround times for maintenance and repairs. Customers appreciate the transparent pricing and the staff’s willingness to answer questions. Overall, Hart Nissan stands out for its customer service and commitment to ensuring a positive experience. Highly recommended for anyone in the market for anyone in the market for a Nissan.
Younes and Hart Nissan of Nova offers a commendable
Younes and Hart Nissan of Nova offers a commendable car-buying experience. The staff is knowledgeable and friendly, making the process smooth from start to finish. Their inventory features a good selection of new and used vehicles, and the sales team is not pushy, allowing customers to make informed decisions. The service department is efficient, with quick turnaround times for maintenance and repairs. Customers appreciate the transparent pricing and the staff’s willingness to answer questions. Overall, Hart Nissan stands out for its customer service and commitment to ensuring a positive experience. Highly recommended for anyone in the market for anyone in the market for a Nissan.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marteen did an excellent job getting us through the deal.
Marteen did an excellent job getting us through the deal. He made sure we got exactly what we wanted. Great personality and pleasure to work with
Marteen did an excellent job getting us through the deal.
Marteen did an excellent job getting us through the deal. He made sure we got exactly what we wanted. Great personality and pleasure to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with this dealership was exceptional;
My experience with this dealership was exceptional; probably best ever due to salesman. Younes was personable, knowledgeable, professional and worked hard to meet my objectives.
My experience with this dealership was exceptional;
My experience with this dealership was exceptional; probably best ever due to salesman. Younes was personable, knowledgeable, professional and worked hard to meet my objectives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Under new management excellent Everyone was great
Under new management excellent Everyone was great specially Mr,Ever he is new but lot of experience Once again thank you Ever and management.
Under new management excellent Everyone was great
Under new management excellent Everyone was great specially Mr,Ever he is new but lot of experience Once again thank you Ever and management.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob's one of kind in my book.
Bob's one of kind in my book. I purchased my 2021 Nissan Titan PRO4X in June 2021 and Bob was my finance manager for the purchase. Sitting down with Bob was a breath of fresh air. I appreciate his interest was on what I wanted out of the negotiation, he could read my personality like a book. In the end, working with Bob as my finance manager for this purchase was the single-most satisfying finance experience I've ever had at a dealership. Really appreciate you Bob!
Bob's one of kind in my book.
Bob's one of kind in my book. I purchased my 2021 Nissan Titan PRO4X in June 2021 and Bob was my finance manager for the purchase. Sitting down with Bob was a breath of fresh air. I appreciate his interest was on what I wanted out of the negotiation, he could read my personality like a book. In the end, working with Bob as my finance manager for this purchase was the single-most satisfying finance experience I've ever had at a dealership. Really appreciate you Bob!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Long day of negotiations ending fruitfully with the car
Long day of negotiations ending fruitfully with the car we chose and a chicken dinner compliments of the owner. Winner winner chicken dinner!
Long day of negotiations ending fruitfully with the car
Long day of negotiations ending fruitfully with the car we chose and a chicken dinner compliments of the owner. Winner winner chicken dinner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I enjoyed my salesman, Mateen, and Ed, the owner bought
I enjoyed my salesman, Mateen, and Ed, the owner bought us dinner. Love the car that Mateen recommended.
I enjoyed my salesman, Mateen, and Ed, the owner bought
I enjoyed my salesman, Mateen, and Ed, the owner bought us dinner. Love the car that Mateen recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I purchased my 2021 Nissan Titan Pro4X from Hart Nissan
I purchased my 2021 Nissan Titan Pro4X from Hart Nissan of NOVA back in June 2021 and couldn't be happier with that purchase or the follow-on service I've received over the past 3+ years. I brought the truck into to the dealership today (9/14/24) for scheduled service and couldn't be happier with the experience, once again. The service assistant Aki was great, took care of the check in process efficiently and had my vehicle in the back quickly. The service mechanic did a great job and had me out the door in short order, maybe an hour and a half max. Today I was blessed to have a conversation with the owner, a wonderful man named Ed, and was able to express to him personally how much I appreciate his team and business. He gave me 10 minutes out of his busy day and it was refreshing. To those who find that strange, maybe you need to find a better dealership, one where the owner sets the tone for how the business will operate, treat its customers, and lives it every day. Thank you Ed for another great experience. I have NEVER had a bad experience with Hart Nissan in all these years, whether for a recall service or like today, service to make sure my vehicle remains in tip-top shape. I've probably brought the vehicle into them 5-6 times for reference, had multiple service assistants, multiple service technicians, and every time, excellent technical and customer service. I particularly appreciate their focus on the customer service part, as I am a customer service professional myself, Hart has always gone above and beyond to ensure I was satisfied with my experience, and I have always been satisfied by their work. Great job once again Hart. Thank you!
I purchased my 2021 Nissan Titan Pro4X from Hart Nissan
I purchased my 2021 Nissan Titan Pro4X from Hart Nissan of NOVA back in June 2021 and couldn't be happier with that purchase or the follow-on service I've received over the past 3+ years. I brought the truck into to the dealership today (9/14/24) for scheduled service and couldn't be happier with the experience, once again. The service assistant Aki was great, took care of the check in process efficiently and had my vehicle in the back quickly. The service mechanic did a great job and had me out the door in short order, maybe an hour and a half max. Today I was blessed to have a conversation with the owner, a wonderful man named Ed, and was able to express to him personally how much I appreciate his team and business. He gave me 10 minutes out of his busy day and it was refreshing. To those who find that strange, maybe you need to find a better dealership, one where the owner sets the tone for how the business will operate, treat its customers, and lives it every day. Thank you Ed for another great experience. I have NEVER had a bad experience with Hart Nissan in all these years, whether for a recall service or like today, service to make sure my vehicle remains in tip-top shape. I've probably brought the vehicle into them 5-6 times for reference, had multiple service assistants, multiple service technicians, and every time, excellent technical and customer service. I particularly appreciate their focus on the customer service part, as I am a customer service professional myself, Hart has always gone above and beyond to ensure I was satisfied with my experience, and I have always been satisfied by their work. Great job once again Hart. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great conversation with Ed today at the dealership
Had a great conversation with Ed today at the dealership as my Titan was in for service. Ed took a good 10-15 minutes out of his day to chat with me about the dealership and my satisfaction with the experiences I've had there over the past 3+ years. Hart Nissan has done a fantastic job maintaining my vehicle since purchasing it there in June 2021. The purchase was a great experience as well, something you don't always hear about a dealership experience. I can understand why I'm so satisfied by the customer service I've received over these past years after speaking with Ed. He sets a tone, and the tone is very apparent across the organization, from sales, to finance, to service, and parts. Thank you for the conversation today Ed, I appreciate it, I appreciate you, and I appreciate Hart Nissan's efforts.
Had a great conversation with Ed today at the dealership
Had a great conversation with Ed today at the dealership as my Titan was in for service. Ed took a good 10-15 minutes out of his day to chat with me about the dealership and my satisfaction with the experiences I've had there over the past 3+ years. Hart Nissan has done a fantastic job maintaining my vehicle since purchasing it there in June 2021. The purchase was a great experience as well, something you don't always hear about a dealership experience. I can understand why I'm so satisfied by the customer service I've received over these past years after speaking with Ed. He sets a tone, and the tone is very apparent across the organization, from sales, to finance, to service, and parts. Thank you for the conversation today Ed, I appreciate it, I appreciate you, and I appreciate Hart Nissan's efforts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair