Koons Woodbridge Hyundai

Thank you Fredy for your assistance in buying a car for our daughter on a cold rainy day. you always had a smile on your face and we appreciate your guidance on which car to buy. it was actually hassle- free and soo easy!

Zachary who helped me made sure that I go in and out in a timely manner and made sure of everything I needed to get taken care of

Mason was very nice and helpful great experience thank you Mason so much nice n

A big thank you to Koons Hyundai/Fredy for servicing my new part. Great job!

Miguel greeted me on the lot as I appeared to be looking for the vehicle I found on the internet. He was driving the vehicle I wanted to purchase how cool was that. He gave me a run down on all the vehicle’s options and I fell in love with my new 2025 Santa Fe Hybrid. On the day of my purchase, he came in on his day off to make me feel comfortable with my purchase.

Rob Castro is a top notch service personnel, great to work with. You need more like him around. I always look forward to his service on my ionic five. Thank you!!!

We had 2 different salesmen. The first one, Calvin , helped us over the phone, but he wasn't working the day we went there. Dedin Abbas was the person who worked with us. He was polite and very helpful. We purchased a 2022 Tuscon SEL from him. We live in Maryland so , when the car was ready, he and Calvin delivered it to us. Before leaving he sat with me in the car to help sync our phones with the electronics. I would definitely recommend him to anyone buying a car.

Once I was linked up with Michael, the process and pricing was straight forward. The DMV costs was not inflated and less than other local dealers. Other dealers had errors I found on their price quotes. Nice rebate on the financing process too. I was very pleased with this dealership experience.

Rob Castro in Service was extremely helpful during the whole process. Helping with the loaner car process, keeping me informed on the engine replacement process and status, gave me reassurance things were being done the right way.

Our general experience working with Mike Watson and his colleagues at Koons Woodbridge Hyundai was very good. Mike and others were friendly and personable, and made efforts to answer questions we had about the car and financing, if they didn't already know the answer. Mike made additional efforts to get us the current year owner's manual set after an apparent mix-up resulted in us getting home with the prior year manual set. One suggestion for process improvement would be that the walkthrough/presentation of the additional Hyundai Protection Plan options and costs should be made before the vehicle price negotiations are finalized. For vehicles, mortgages, and other customarily-financed purchases, many buyers are focusing on an all-in cost and the monthly payment that goes with it, and, though additional Protection Plan packages are optional, it would have been a better process if we had been able to include those option costs in our calculations before we mutually agreed on the vehicle cost.