Vroom (Online Dealer)

Rectangle 48
Sales 8:00 AM - 10:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since May 2019

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

...

online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"GetAVroom"

Reviews

3.7 out of 5 3.7
960 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 15, 2019

    I heard about Vroom while searching online for places to sell my car for cash. Vroom was highlighted as one of the few offering their service in any State... and they had received a positive review. Since I needed to sell my car quickly I looked them up, typed in my car's vin, answered a couple of other questions about its condition and hit send. Ten minutes later I had a cash offer. Once accepted I was given easy to follow instructions for completing the sale and the car was picked up within a week or so later.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2019

    I don't care to waste time looking at small, local inventories and talking with pushy salespeople. Vroom was a great online experience and has TONS of... vehicles to choose from. Everything was simple, straightforward and no drama/stress. Thank you, Vroom!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2019

    Sold my car within very short time for the price which were very reasonable. All sales people was very knowledgeable and friendly.I am going to buy car... in February and it will be from you, Thank you very much.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 14, 2019

    I love the pilot it's exactly what I was looking for except it was delivered with less than acceptable tires on the front. But in the process of estimate... so they can replace hope they follow through on their end....

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 14, 2019

    Wow..really wow..i never felt like this selling car online, the process is simple and they do followup everything over night shipments from fedex like... documentation etc.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 13, 2019

    The Vroom experience was wonderful. From the initial offer to the pickup of the vehicle, Vroom was extremely professional. Communication from Vroom was... perfect. They let me know of every step along the way. Vroom was available for questions nearly immediately of their arrival. I did not purchase a car from Vroom but I can only presume that the purchase experience would be just as rewarding.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 12, 2019

    Love my car but difficult process...

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2019

    The experience was quick and simple. Sales, Paperwork, and Delivery teams were very friendly and professional. Pretty much Amazon for cars. I very well... my purchase another vehicle from VROOM.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're glad to hear you found our online staff so helpful. If you need assistance again in the future, please don't hesitate to reach out. We're... happy to help. -Vroom Team

  • 5.0 out of 5
    July 12, 2019

    After dealing with several "shark" car salesmen, a family forwarded me the link to a vehicle advertised on Vroom.com. I was impressed by its condition... and price. It was easy to follow the steps to begin the purchase/financing process, and I was contacted by a Vroom representative right away. He helped work out the financing details for me, and explained the entire process throughout, so I knew what to expect. I was kept informed at every step of the way. Everything went without a hitch, and without me having to leave home or work, except to pick up my new vehicle and drop off my trade-in. The delivery driver brought my new vehicle, picked up my trade-in at the same time, and the wonderful customer service has not ended with the delivery. I am enjoying my new vehicle, and have already recommended Vroom to several people. I will never go to a dealership again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2019

    SELLING to VROOM was a great choice. They offered me the most for my vehicle. Once I accepted the offer, the process went quickly. They send you the... paperwork to sign, you send it back and they arrange to have the vehicle picked up. I recieved confirmation of payment within 24hrs of pickup. I had some questions along the process, their customer service was great to work with.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ali, thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. If you need assistance again in the ...future, please don't hesitate to reach out. We're happy to help. -Vroom Team

View More Reviews