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Ourisman Lexus

(2,399 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–7:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (877) 753-6378 (877) 753-6378
Used (877) 739-9152 (877) 739-9152
Service (877) 681-0465 (877) 681-0465

Inventory

See all 255 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2019.
Ourisman Lexus of Rockville in Rockville MD is proud to be an automotive leader in our area. Since opening our doors Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.

If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle we will provide assistance to help you find financing options that fit your needs!

Service center

Phone number (877) 681-0465

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
Closed

Meet our employees

Reviews

(2,399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Lexus from DealerRater.

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Very professional and very thoughtful.

Very professional and very thoughtful. He went the extra mile for a customer. Thank you Justin

Very professional and very thoughtful.

Very professional and very thoughtful. He went the extra mile for a customer. Thank you Justin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jimmy Baker is a very professional service advisor.

Jimmy Baker is a very professional service advisor. He is customer focused, pays attention to details and gets our automobile service done correctly. I highly recommend him and the Ourisman dealership.

Jimmy Baker is a very professional service advisor.

Jimmy Baker is a very professional service advisor. He is customer focused, pays attention to details and gets our automobile service done correctly. I highly recommend him and the Ourisman dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Solid attention to detail.

Solid attention to detail. Brendan is meticulous in servicing my vehicle. Trust him and goo his team with multiple Lexus cars of mine. Keep up the solid work.

Solid attention to detail.

Solid attention to detail. Brendan is meticulous in servicing my vehicle. Trust him and goo his team with multiple Lexus cars of mine. Keep up the solid work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service was seamless and done very quickly.

Service was seamless and done very quickly. This was my first time using this dealership. An enjoyable experience.

Service was seamless and done very quickly.

Service was seamless and done very quickly. This was my first time using this dealership. An enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Mike is the best advisor in 3.

Mike is the best advisor in 3.5 years. This the 3rd Lexus dealership I’ve tried. Very professional and courteous

Mike is the best advisor in 3.

Mike is the best advisor in 3.5 years. This the 3rd Lexus dealership I’ve tried. Very professional and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vijay, we're delighted to hear that Mike provided you with such a professional and courteous experience at Ourisman Lexus of Rockville. Thank you for your kind words!

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Excellent service!

Excellent service! Knowledgeable, friendly, and efficient. Went above and beyond to ensure satisfaction. Highly recommend!

Excellent service!

Excellent service! Knowledgeable, friendly, and efficient. Went above and beyond to ensure satisfaction. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that our team at Ourisman Lexus of Rockville provided excellent service and exceeded your expectations. We appreciate your recommendation!

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Pei Pei is very professional, helping me solve many

Pei Pei is very professional, helping me solve many problems and very patient.Thank you very much for her help!

Pei Pei is very professional, helping me solve many

Pei Pei is very professional, helping me solve many problems and very patient.Thank you very much for her help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Angela, we're delighted to hear that Pei Pei provided you with such professional and patient service at Ourisman Lexus of Rockville. Thank you for sharing your experience!

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Awesome service department.

Awesome service department. Kathleen is a pro, very kind, and personable. I highly recommend Lexus of Rockville for service requirements.

Awesome service department.

Awesome service department. Kathleen is a pro, very kind, and personable. I highly recommend Lexus of Rockville for service requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We're delighted to hear that Kathleen provided awesome service at Ourisman Lexus of Rockville. Until next time, drive safely!

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Moquit was very professional and courteous, definitely a

Moquit was very professional and courteous, definitely a pleasure to work with. He went above and beyond with customer care. I'm very impressed with the entire team actually. Moquit, Josh, Ali and Amal are wonderful to work with. I highly suggest this dealership!!

Moquit was very professional and courteous, definitely a

Moquit was very professional and courteous, definitely a pleasure to work with. He went above and beyond with customer care. I'm very impressed with the entire team actually. Moquit, Josh, Ali and Amal are wonderful to work with. I highly suggest this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amy, we're delighted to hear that Moquit and the team at Ourisman Lexus of Rockville provided such exceptional service. Thank you for recommending us, and we look forward to assisting you again in the future!

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Great customer service by Brad … I am satisfied the

Great customer service by Brad … I am satisfied the professionalism & kind from him . Thank you & appreciate the work I put in my car

Great customer service by Brad … I am satisfied the

Great customer service by Brad … I am satisfied the professionalism & kind from him . Thank you & appreciate the work I put in my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brad provided great customer service at Ourisman Lexus of Rockville. Thank you for sharing your satisfaction with his professionalism and kindness! We appreciate your feedback and look forward to serving you in the future.

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