Reviews
Very professional and very thoughtful.
Very professional and very thoughtful. He went the extra mile for a customer. Thank you Justin
Very professional and very thoughtful.
Very professional and very thoughtful. He went the extra mile for a customer. Thank you Justin
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy Baker is a very professional service advisor.
Jimmy Baker is a very professional service advisor. He is customer focused, pays attention to details and gets our automobile service done correctly. I highly recommend him and the Ourisman dealership.
Jimmy Baker is a very professional service advisor.
Jimmy Baker is a very professional service advisor. He is customer focused, pays attention to details and gets our automobile service done correctly. I highly recommend him and the Ourisman dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Solid attention to detail.
Solid attention to detail. Brendan is meticulous in servicing my vehicle. Trust him and goo his team with multiple Lexus cars of mine. Keep up the solid work.
Solid attention to detail.
Solid attention to detail. Brendan is meticulous in servicing my vehicle. Trust him and goo his team with multiple Lexus cars of mine. Keep up the solid work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was seamless and done very quickly.
Service was seamless and done very quickly. This was my first time using this dealership. An enjoyable experience.
Service was seamless and done very quickly.
Service was seamless and done very quickly. This was my first time using this dealership. An enjoyable experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike is the best advisor in 3.
Mike is the best advisor in 3.5 years. This the 3rd Lexus dealership I’ve tried. Very professional and courteous
Mike is the best advisor in 3.
Mike is the best advisor in 3.5 years. This the 3rd Lexus dealership I’ve tried. Very professional and courteous
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vijay, we're delighted to hear that Mike provided you with such a professional and courteous experience at Ourisman Lexus of Rockville. Thank you for your kind words!
Excellent service!
Excellent service! Knowledgeable, friendly, and efficient. Went above and beyond to ensure satisfaction. Highly recommend!
Excellent service!
Excellent service! Knowledgeable, friendly, and efficient. Went above and beyond to ensure satisfaction. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that our team at Ourisman Lexus of Rockville provided excellent service and exceeded your expectations. We appreciate your recommendation!
Pei Pei is very professional, helping me solve many
Pei Pei is very professional, helping me solve many problems and very patient.Thank you very much for her help!
Pei Pei is very professional, helping me solve many
Pei Pei is very professional, helping me solve many problems and very patient.Thank you very much for her help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Angela, we're delighted to hear that Pei Pei provided you with such professional and patient service at Ourisman Lexus of Rockville. Thank you for sharing your experience!
Awesome service department.
Awesome service department. Kathleen is a pro, very kind, and personable. I highly recommend Lexus of Rockville for service requirements.
Awesome service department.
Awesome service department. Kathleen is a pro, very kind, and personable. I highly recommend Lexus of Rockville for service requirements.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We're delighted to hear that Kathleen provided awesome service at Ourisman Lexus of Rockville. Until next time, drive safely!
Moquit was very professional and courteous, definitely a
Moquit was very professional and courteous, definitely a pleasure to work with. He went above and beyond with customer care. I'm very impressed with the entire team actually. Moquit, Josh, Ali and Amal are wonderful to work with. I highly suggest this dealership!!
Moquit was very professional and courteous, definitely a
Moquit was very professional and courteous, definitely a pleasure to work with. He went above and beyond with customer care. I'm very impressed with the entire team actually. Moquit, Josh, Ali and Amal are wonderful to work with. I highly suggest this dealership!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amy, we're delighted to hear that Moquit and the team at Ourisman Lexus of Rockville provided such exceptional service. Thank you for recommending us, and we look forward to assisting you again in the future!
Great customer service by Brad … I am satisfied the
Great customer service by Brad … I am satisfied the professionalism & kind from him . Thank you & appreciate the work I put in my car
Great customer service by Brad … I am satisfied the
Great customer service by Brad … I am satisfied the professionalism & kind from him . Thank you & appreciate the work I put in my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Brad provided great customer service at Ourisman Lexus of Rockville. Thank you for sharing your satisfaction with his professionalism and kindness! We appreciate your feedback and look forward to serving you in the future.