VINS offers a refreshing, modern approach to car buying. A boutique dealer offering a wide selection of vehicles with in
formed, non-commissioned staff to assist in your car shopping needs.
"CAR BUYING REDEFINED. NO-HASSLE BUYING WITH 48-HOUR NO QUESTIONS ASKED RETURN POLICY"
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Excellent customer service. Louis was the guy whom I first communicated with. He is very professional, and responds to your emails and calls promptly.... Arriving at VINS he help us select the best car for us to meet our budget. Very understanding and patient with his clients.
Horrible car!Zack ranned my credit without me looking at or test driving the car. I wasn’t able to see the car until 3 days after him running my credit.... It was a horrible experience and I’m pissed off that they got over on me. First time buying a car should’ve been a better experience and he ruined that for me. Zack Owens have a nasty attitude. I was just informed that he was fired.
I had been casually looking for a used car for the past few weeks. My husband and I just moved to Virginia last month and had been to a few dealers in... the area; we were so unsatisfied we had concluded we may have to look out of state! Luckily, I stumbled upon a Cars.Com listing for a sporty little Mazdaspeed3 at VINS. We stopped in this past weekend on a whim and were greeted by Louis. I can tell you that we have NEVER dealt with a more honest, well-informed and laid back salesman before. When we inquired about the car he knew exactly which one we were talking about as well as all the differentiators that made this car special. You could tell right away he knew the history and specs of every car on his lot. We were SO impressed. The buying process was completely stress free and quick thanks to Louis and the Finance Manager (forgive me, I forget his name). We are so happy with our purchase and the quality of care we got here at VINS. We will definitely be back when we are in the market to replace my husband's car.
I bought my car from this dealership a month ago . They are a great people with a great customer service. Louis was the guy who helped me purchasing the... car , he is very friendly and honest guy . He spends enough time with his customers trying to give them the best deal and the best car that fits their needs . I highly recommend this dealership for everybody.
From the moment that we looked at the car online to when we signed the papers, it was seamless. This is the first time that we bought a car online and... we are pretty sure that is how we'll be doing it from now on. The sales team at VINS DC is not your typical car salesman. No extreme pressure to buy or upsell you. They were very up front about the condition of the car. We absolutely love it an will most likely go back there to get another car. The only rough spot is that we live in PA and they are notoriusly difficult to register out of state vehicles. A big pain in the backside.
From the moment I inquired about purchasing my vehicle, Jimmy was courteous, and respectful of my time. I told him my concerns and told him I wanted it... all buttoned up prior to making the 3 hour trip to the dealership. His communication remained timely, and most importantly HONEST. He even came in on a holiday to finalize the deal,and had the car detailed and ready to go. True to his word, the numbers were honest and didnt hide quoting, and I was out the door within an hour. He has a customer for life!
If you're thinking of buying a used car you need to check out VINS DC. I don't like visiting car dealers. Too many of the dealers clearly are working for... themselves and not the customer. Not true of VINS. There's no high pressure tactics. Sayed did everything he said he would. I got a great deal on a 2016 BMW X3. Not only do you get a CarFax but you also get a report on the condition of the car if it show previous damage. This report is from an independent company. They'll work hard to get the car you want.
I’ve bought several cars from other dealerships and never have I had such exceptional service Louis at VINS provided us with, our transaction was so easy... and smooth, he’s truly is a guys that’s takes passion on his work and customer services ... my dream was to always own a BMW and Louis help that American dream come through
Found a competitively priced car online and called about it. Explained I was coming from Annapolis and only had an hour in the morning to come look at... it. Louis said “no problem!” Not only did he open the store early for us, he had a fresh pot of coffee and snacks waiting. Although we didn’t end up purchasing the car, Louis went out of his way for us and held up his end of the bargain. We were out of there in an hour and had all the information we needed to make an informed decision. The car ended up being out #2 pick but the service was #1!! Thanks Louis!
This review is now about 8 months after I purchased a used car from VINS and I couldn't be happier. The Prius I purchased was and is in great shape! I... was an extremely skeptical buyer knowing the general history of used car salesmen but Zack and his team were everything I could have asked for. I got a very fair price on the used Prius I purchased and Zack showed me the numbers through the entire process so I would be able to verify, agree, and understand each step. The “48 hour no questions asked” return policy gave me piece of mind in purchasing and allowed me time to get the car double checked by my own personal mechanic. Zack went out of his way to make sure this skeptical buyer was happy and satisfied with his purchase. I highly recommend Zack and his team to anyone looking for a straight forward, friendly, worry-free car buying process.