Tom Hodges Mitsubishi is a family-owned dealership that has been serving the community for 28 years, first as an indepen
dent dealership and now with the Mitsubishi franchise. We pride ourselves on a no-pressure sales approach that puts the customer and their comfort first. Our expert sales staff is here to help every customer make an informed decision and leave satisfied and confident. We also offer comprehensive service and preventative maintenance for all makes and models through our on-site state-of-the-art tire and service center.
"The deals are good in Hollywood!!"
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I knew what I wanted : 2020 Mitsubishi Eclipse Cross SEL black color with all the possible extras. If you think that every single Mitsubishi dealer place... is ready to deliver something THAT specific? Not at all!!! They like to call you every other day, they like to email with promises ( " if you drive and come see us for a test drive ....") , and even asked for deposit. And you know what??? The ONLY Mitsu dealership in Maryland I talked to ( around 15) who was ready to deliver and ACTUALLY delivered what they promised , were Tom Hodges Mitsubishi!!!! All my experience with buying my Mitsu, was simply fantastic. All team were genuine, pleasant, open- minded and offered their help anytime I need: call, email, come in. And every time since I bought the car - August 1st - if I like to ask some quick question, my special thanks to sales representative Donnie Gray. Excellent team, Mr. Hodges! Excellent attitude!! Excellent experience for me! Thank you from all my heart!
Mrs. Hughes, thank you so much for this great review! We all loved working with you, especially Donnie! Let us know if there's anything else we can do... for you. The deals are good in Hollywood!
Just purchased a used car from Tom Hodges and my salesperson was Donnie Gray. It was a fantastic experience from beginning to end. I live in Pennsylvania... and contacted the dealership as they had the vehicle I was looking for. We did a virtual video demo over the phone set up by Katie Singleton, with Donnie doing a walk around as I looked the vehicle over. I have never bought a vehicle without seeing it first, but after talking to Donnie I felt very comfortable with purchasing the vehicle without driving it as I was assured that it was a nice vehicle and in great shape. After Lauren Landes and I forwared the necessay paperwork back and forth, I received the vehicle delivered directly to my door by none other than Mr Tom Hodges himself. He drove over 2 hours and 45 minutes and 160 miles each way to deliver the car and assured me if I had any problems to contact him personally. I can tell you I have never received that type of customer service and I have purchased quite a number of vehicles over the years. Thank you very much and I would not hesitate to purchase another vehicle from Tom Hodges. Thanks again to all involved in this transaction.
Mr. Graves, Thank you so much for your amazing review! We all loved working with you. Please let us know if there is anything you need! Remember, th...e deals are good in Hollywood!
The lost art of professionalism and class in car dealers I thought was gone until I went to Tom Hodges Auto. I needed another vehicle to get to work, and... honestly was tired of the scams, hustle, headache and lies not to mention the unprofessionalism I faced at other dealers. I met Bob at Tom Hodges and instantly was greeted with a hello, positive attitude and smile, and from there was treated like a top notch customer. The deal for my vehicle was professional and was never any feeling of being mislead or pressured. They even arranged for the inspection and repair work to be done at there shop to make it easy. I was taken to the shop to meet the staff and mechanic and they took care of the rest making me feel comfortable. I picked the vehicle up couple days later, clean ready to go no delays or hang ups. The ladies and gentleman at Tom Hodges have given me the confidence that there are professional dealers with class that care about you and care about what service and product they present to the consumer. I've purchased a vehicle and gotten service on my other vehicle at what I thought was a very good dealership who gave you good service and such....nah!!! My buying experience at Tom Hodges moved them to back burner. I would recommend them to anyone looking for a vehicle locally or even like myself from a little distance away. Make the drive you wont be disappointed. Thanks Bob and the staff at Tom Hodges.
I emailed the dealer to see if the 2013 Corvette I saw online was still available and within a hour I received an email stating it was and when would I... be interested in seeing it. The vehicle was priced within my range and the year so I went the next day to test drive it. When I showed up around the scheduled time, I was met by Becca who came in on her day off to show me the vehicle. I test drove the car and had some concerns with the car. Pat the sales manager came over to meet me and we discussed the vehicle. He assured me that everything would meet my satisfaction and would call me once the vehicle is ready. I put a deposit on it and came back the following week. Both Becca and Pat were extremely helpful . Since Becca went on vacation, Pat dealt directly with me. There was still some minor paint issues but Pat made me an offer and I bought the vehicle. The Finance Manager, Lauren worked with me on an extended warranty and again everyone at Tom Hodges were great. Right before my wife and I were ready to leave, the owner Tom came out to meet us. This service and respect of customers is hard to beat. My wife and I traveled 3.5 hours from Delaware to Tom Hodges Mitshibishi and would recommend them to friends and family.
Tony, Thank you so much for your very kind words. We work very hard to provide our customers with the absolute best possible experience here at Tom Ho...dges Mitsubishi. Whether your are a new customer or have purchased from us before, we always strive for 5 star customer service experience. I know you traveled several hours for this vehicle and we are so glad that we were able to work out a deal for you. I hope you enjoy your Corvette and can make many happy memories! Remember...the deals are good in Hollywood!
Tom Hodges is a reputable dealership with excellent customer service. My significant other and I had originally gone in to purchase a used vehicle. As... many people know, a car is a huge investment. We had done our homework, and had aimed to leave that day with a used vehicle, 60k in mileage and an average warranty. Instead, we left with a brand new Mitsubishi Outlander. We couldn’t be more pleased with the purchase - they had parts on order for what we wanted added, suggested dinner in-between as we waited for the financial paperwork to be processed, and even stayed far past closing to ensure we left that night in our new vehicle. Pat and Jeremiah were excellent to work with on financing, Dallas was a knowledgeable and friendly sales representative and Tom truly sealed the deal for the whole experience. Not many owners would be there well into the evening to ensure we had the best experience possible. There is no question as to why this dealership has grown into what it is today. Thankful and will be sure to send customers their way.
First class geoup at T. Hodges. To start I sent an email requesting info. andd received immediate responses. They also folowd up with a phone call. ... When I arrived I was greeted immediately with professional friendly staff. The dealership is beautiful, clean, and had that relaxed home town feel. The process was smooth and they were very willing to work with me on terms and pricing. Overall, I had a fantastic experience and will be coming back to R. Hodges in the future.
Thank you so much for the kind words. We love to hear feedback from our customers. Have a great day!
Purchased a used Toyota Tundra and the people were absolutely the best. Never had a great experience like this place, from the salesman Kenny, up to the... owner Tom , they were very nice and very helpful throughout the process.
Have purchased three cars over the last 18 months from Tom Hodges. All three times have turned out to be a good deal both cost wise and a customer service.... Would most strongly recommend checking these folks out for your next vehicle. No hard sell pressure or bait and switch tactics. They may not have the largest inventory, but certainly ample enough for most people's taste. The sales and service team are committed to customer service and satisfaction, and that comes from the top (Mr. Hodges) down to the lot attendants. Their finance manager will work for you to get the best terms available. Just nice folks all around!
Hi Robert, we're genuinely honored to have earned your business and your confidence, we can't thank you enough for placing your trust in us. Please do...n't hesitate to contact us if there's anything we can help you with in the future or any questions we can answer, and thank you for taking the time to leave us a review!
I went to Tom Hodges to look at used cars. My credit history was almost none. So I was nerves if anyone could help me at all. They were so friendly and... willing to help me. They eased the nerviness I had. I walked away with a brand new car, and a Big smile on my face. I would recommend Tom Hodges highly to everyone interested in a new or used car!
Thank you so much for taking the time to leave a review, and we're absolutely thrilled that we were able to make the process a little easier for you. ...If you ever need anything else, or if you simply have a question please don't hesitate to contact us!
Buy with confidence from these folks, have bought 2 vehicles from him over the years and both times I was more than pleased. My first choice when looking... for a vehicle.