Reviews
This dealership is very efficient, clean and organized.
This dealership is very efficient, clean and organized. Doors are always opened on time for service.
This dealership is very efficient, clean and organized.
This dealership is very efficient, clean and organized. Doors are always opened on time for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Melodee. We look forward to seeing you again at Waldorf Toyota!
Everyone was nice and made the car-buying experience
Everyone was nice and made the car-buying experience great. I was welcomed with respect and smiles. I will recommend future car buyers to Toyota Waldorf
Everyone was nice and made the car-buying experience
Everyone was nice and made the car-buying experience great. I was welcomed with respect and smiles. I will recommend future car buyers to Toyota Waldorf
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yolanda, thank you for recommending Waldorf Toyota! We're delighted to hear that our team made your car-buying experience enjoyable. We appreciate your support and look forward to assisting future buyers!
Marjorie is always upfront and honest.
Marjorie is always upfront and honest. She provides me the major and minor issues for prioritizing my maintenance visits. Believe it or not, that helps me financially. She also recommends finance options. Never knew that existed. Those major issues can now get resolved by financing and making monthly payments. This keeps my truck running smoothly which means I am running smoothly!
Marjorie is always upfront and honest.
Marjorie is always upfront and honest. She provides me the major and minor issues for prioritizing my maintenance visits. Believe it or not, that helps me financially. She also recommends finance options. Never knew that existed. Those major issues can now get resolved by financing and making monthly payments. This keeps my truck running smoothly which means I am running smoothly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stacey, we're delighted to hear that Marjorie has been so helpful with your maintenance and financing options at Waldorf Toyota. It's great knowing she can assist in keeping both you and your truck running smoothly! Thank you for sharing this feedback!
Excellent experience.
Excellent experience. Cooper who was my salesperson was excellent professional and attentive. Mr. Levi the Director of Finance went out of his way to complete a smooth fair and honest transaction with my needs foremost. Highly Recommend to anyone looking to buy a vehicle.
Excellent experience.
Excellent experience. Cooper who was my salesperson was excellent professional and attentive. Mr. Levi the Director of Finance went out of his way to complete a smooth fair and honest transaction with my needs foremost. Highly Recommend to anyone looking to buy a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review! We're delighted to hear that our team provided such a professional and attentive experience at Waldorf Toyota. We appreciate your recommendation, and we're here whenever you need us!
Our sales team Victor and Mgr Mike and the finance team
Our sales team Victor and Mgr Mike and the finance team were professional attentive and exceeded our expectations. Thank you so much for the great experience. We will definitely recommend to everyone as a place to buy a car!
Our sales team Victor and Mgr Mike and the finance team
Our sales team Victor and Mgr Mike and the finance team were professional attentive and exceeded our expectations. Thank you so much for the great experience. We will definitely recommend to everyone as a place to buy a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tadessa, we're delighted to hear that Victor, Mike, and the finance team provided such a great experience at Waldorf Toyota! Thank you for recommending us; we look forward to serving your friends and family in the future.
Excellent customer service, my vehicle repairs was great.
Excellent customer service, my vehicle repairs was great.. payment option very good. Excellent facility and my overall experience with service repair person was excellent. I highly recommend Toyota service repair
Excellent customer service, my vehicle repairs was great.
Excellent customer service, my vehicle repairs was great.. payment option very good. Excellent facility and my overall experience with service repair person was excellent. I highly recommend Toyota service repair
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everett, we're delighted to hear about your excellent experience with our service team at Waldorf Toyota! Thank you for recommending us and trusting us with your vehicle repairs. We look forward to serving you again in the future!
I have been going to Toyota of Waldorf for a number of
I have been going to Toyota of Waldorf for a number of years. These last two services to my Highlander have been ridiculous. I had services on Monday, 2/24/2025 for oil change/ tire rotation. The tech told me I needed an wheel alignment which I know can't be true because I supposedly had it done during my last visit unless the wheel alignment was not done back in November. I beginning to think I was charged but the service was not completed and I am not sure if it was done this time because they lied. I pay to much money for services to be lied to. Toyota of Waldorf needs to get it together. your mechanics are not during their jobs. I have left messages with the service manager and no call back. This is unacceptable.
I have been going to Toyota of Waldorf for a number of
I have been going to Toyota of Waldorf for a number of years. These last two services to my Highlander have been ridiculous. I had services on Monday, 2/24/2025 for oil change/ tire rotation. The tech told me I needed an wheel alignment which I know can't be true because I supposedly had it done during my last visit unless the wheel alignment was not done back in November. I beginning to think I was charged but the service was not completed and I am not sure if it was done this time because they lied. I pay to much money for services to be lied to. Toyota of Waldorf needs to get it together. your mechanics are not during their jobs. I have left messages with the service manager and no call back. This is unacceptable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your recent experiences, Rejdawson. It's concerning that you've had issues with communication and service consistency. We take these matters seriously and would like the opportunity to address them directly with you. Please reach out at your convenience so we can make things right. Thank you, Management Team at Waldorf Toyota - (301) 843-3700
They care about and really listen to their customers and
They care about and really listen to their customers and really try to get you the best deal possible.
They care about and really listen to their customers and
They care about and really listen to their customers and really try to get you the best deal possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you felt listened to and valued at Waldorf Toyota. Our team is dedicated to providing the best deals for our customers, so thank you for sharing your experience!
Service was timely and I had a positive experience.
Service was timely and I had a positive experience. I look forward to returning in the future and experiencing the same level of quality service.
Service was timely and I had a positive experience.
Service was timely and I had a positive experience. I look forward to returning in the future and experiencing the same level of quality service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darrell, we're delighted to hear about your positive experience with Waldorf Toyota! We look forward to welcoming you back for more quality service in the future.
service writer was excellent, she helped me every step of
service writer was excellent, she helped me every step of the way would buy another veehicle from this dealership very clean facility would recommend this dealership to any one
service writer was excellent, she helped me every step of
service writer was excellent, she helped me every step of the way would buy another veehicle from this dealership very clean facility would recommend this dealership to any one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greg, we're delighted to hear that our service writer provided excellent assistance during your visit to Waldorf Toyota. Thank you for recommending us and we look forward to serving you again in the future!