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Safford Hyundai of Springfield

(680 reviews)
Visit Safford Hyundai of Springfield
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (888) 849-0351 (888) 849-0351
Used (888) 849-2190 (888) 849-2190
Service (888) 849-2321 (888) 849-2321

Inventory

See all 238 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2018.
Real People. Honest Prices. Buying Made Simple.
This is our philosophy here whether you are purchasing a new pre-owned or certified Hyundai. Our staff are fair upfront and honest people that are here to build a long term relationship with you. This philosophy holds true in our service parts and collision departments. From easy online appointment scheduling to fast friendly parts ordering to our state-of-the-art collision facility. Come visit us at 7615 Loisdale Rd Springfield Va 22150 or call at 703-776-9040.
Real People. Honest Prices. Buying Made Simple.

Service center

Phone number (888) 849-2321

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Hyundai of Springfield from DealerRater.

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Awful !

Awful !!!! Not even a phone call from the service adviser kept my car three weeks to finally getting a video saying it needed a TUNE UP FOR ALMOST 12 hundred dollars really????? Out of pocket I paid two tows at 100.00 dollars each then 236.00 for there Diagnosis fee and yes for that I actually had a person call me to collect So you ask my experience was HORRIBLE

Awful !

Awful !!!! Not even a phone call from the service adviser kept my car three weeks to finally getting a video saying it needed a TUNE UP FOR ALMOST 12 hundred dollars really????? Out of pocket I paid two tows at 100.00 dollars each then 236.00 for there Diagnosis fee and yes for that I actually had a person call me to collect So you ask my experience was HORRIBLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Todd was great at explaining the recommendations for my

Todd was great at explaining the recommendations for my car. I’m grateful that I met Todd with all of his knowledge and experience.

Todd was great at explaining the recommendations for my

Todd was great at explaining the recommendations for my car. I’m grateful that I met Todd with all of his knowledge and experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that, Canty! Please let us know if there is ever anything else that we can assist you with in the future!

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The worst dealer And The DMV dos people are so

The worst dealer And The DMV dos people are so irresponsible the take advantage of the customer!!!!!

The worst dealer And The DMV dos people are so

The worst dealer And The DMV dos people are so irresponsible the take advantage of the customer!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jose, We are very sorry to hear that. Please feel free to reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.

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a horrible place to buy a car.

a horrible place to buy a car. You never get what you pay for. The lie about the quality of the service Daley about the experience. You’re going to get the overcharge force things that they never deliver.

a horrible place to buy a car.

a horrible place to buy a car. You never get what you pay for. The lie about the quality of the service Daley about the experience. You’re going to get the overcharge force things that they never deliver.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is very disappointing to hear. Please reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.

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This dealership was able to get me in and fix my car in

This dealership was able to get me in and fix my car in one day. The service people were kind and helpful. The car was cleaned and vacuumed when I received it. Will definitely bring my car back there for future services.

This dealership was able to get me in and fix my car in

This dealership was able to get me in and fix my car in one day. The service people were kind and helpful. The car was cleaned and vacuumed when I received it. Will definitely bring my car back there for future services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your recent experience with our team here at Safford Hyundai of Springfield. Please always feel free to let us know if there is ever anything else that we can assist you with in the future!

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3 weeks waiting for a diagnosis with no call, email,

3 weeks waiting for a diagnosis with no call, email, text, no loaner. I called and nobody is available. Horrible.

3 weeks waiting for a diagnosis with no call, email,

3 weeks waiting for a diagnosis with no call, email, text, no loaner. I called and nobody is available. Horrible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very sorry to hear about this. Please reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.

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This dealership is great.

This dealership is great. Always gives me great service. I rate them a 10 recommend customer to go there

This dealership is great.

This dealership is great. Always gives me great service. I rate them a 10 recommend customer to go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that, Anna! Thank you for kind feedback and recommendation. We look forward to your next visit!

Consumer response

Great see you then

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We had a pleasant experience after flying in from out of

We had a pleasant experience after flying in from out of town to purchase a vehicle advertised on the internet. From the pre-flight phone calls with the sales reps to our treatment at the dealership after we arrived, everyone we spoke to was very friendly and professional. We left the dealership happy with the purchase.

We had a pleasant experience after flying in from out of

We had a pleasant experience after flying in from out of town to purchase a vehicle advertised on the internet. From the pre-flight phone calls with the sales reps to our treatment at the dealership after we arrived, everyone we spoke to was very friendly and professional. We left the dealership happy with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Geoff P, Thank you for taking the time to share your feedback regarding your experience at our dealership. If there is ever anything else that we can assist you with in the future, please feel free to let us know. Thanks again and congratulations - Enjoy!

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Great service all staff did a great work with customer

Great service all staff did a great work with customer service in mind. Thank you. A.A

Great service all staff did a great work with customer

Great service all staff did a great work with customer service in mind. Thank you. A.A

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy to hear that, A.A! Please let us know if there is anything else that we can help you with in the future!

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Had a great no-pressure sales experience at Safford

Had a great no-pressure sales experience at Safford Hyundai. Primarily worked with Kevin, a new but friendly sales consultant. He was very patient and seemed eager to learn about what a customer was actually looking for rather than just pushing for a quick sale. When it came time to discuss numbers, we sat down with Miguel, a sales manager, who was straightforward and nice to work with. Finally, we wrapped up the paperwork with Terry, a finance manager, who was very transparent and explained all of the available add-ons to us, suggesting which he felt would be useful to us specifically and which wouldn't, but wasn't pushy about anything. All in all, they exceeded my expectations.

Had a great no-pressure sales experience at Safford

Had a great no-pressure sales experience at Safford Hyundai. Primarily worked with Kevin, a new but friendly sales consultant. He was very patient and seemed eager to learn about what a customer was actually looking for rather than just pushing for a quick sale. When it came time to discuss numbers, we sat down with Miguel, a sales manager, who was straightforward and nice to work with. Finally, we wrapped up the paperwork with Terry, a finance manager, who was very transparent and explained all of the available add-ons to us, suggesting which he felt would be useful to us specifically and which wouldn't, but wasn't pushy about anything. All in all, they exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello NOVA_Family2121, We are delighted to hear that you are happy with your recent experience with our team here at Safford Hyundai of Springfield. We will be sure to pass along your very kind words. If there is ever anything else that we can assist you with in the future, please do not hesitate to reach out!

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