They were booked solid for weeks and as they saw my desperation, squeezed me in and had me out within hours. They got me into a rental, for the whole hour... I needed one:) My car stalled and I was towed to them while on vacation all the way from Connecticut and New York. I was checking out of our hotel the next morning with 3 kids and 3 adults relying on me to get them home safely. I owe the amazing service department and my mechanic Scott beyond just these kind words.
Everyone was a pleasure to deal with and helped us in finding the right vehicles for us.
Brad was very knowledgable and helped me with everything I needed. The management worked with my needs and was extremely helpful. The financial department... was an absolute joy to work with.
Wonderful experience! Bought a new truck 2016 Jeep Patriot Thank you to Marlow, Brandon &Jackie
A total team sales effort from Walt to Brad to Jackie. Excellent vehicle knowledge, sales knowledge and financing expertise. A pleasurable buying experience.... Strong repeat sales potential!
We had a wonderful time for the first time buying our car. The salesperson Alan was great the Manager John was very helpful and Jackie made the paperwork... seem painless. I have never been to a dealership where everyone was only interested in making you happy. We appreciated that the General Manager spent time with us while everyone else was working hard to get our Jeep ready. We will certainly be returning for all our vehicles.
Everyone at Berlin Chrysler was friendly, well informed, and easy to work with. I got more than I expected for our trade, got a great deal- paid wholesale... price and still got all the incentives - and got a beautiful car for much less than I expected.
Compliments to Mr. Brandon Betts, Sales Manager, for turning a disgruntled customer(ME), to a completely satisfied, appreciative customer of Berlin Jeep,... in Berlin, Md. Mr. Betts is a true asset to this dealership. My 2016 Jeep Wrangler is AWESOME!!! Thank you Berlin Jeep! Paul C.