[{"id":464917,"firstName":"Vitaliy","lastName":"Khlebnikov","titleText":"Service Advisor","emailTxt":"vkhlebnikov@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":149,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/ad0fa7710910.jpg","drDealerId":21985,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":521523,"personPtyId":43073837,"firstName":"Claudia","lastName":"Herrera","titleText":"Service Advisor","emailTxt":"cherrera@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/e4b43f8133f5.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1438387200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":464882,"firstName":"Michael","lastName":"Goodman","titleText":"Service Advisor","emailTxt":"mgoodman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":175,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/34ff70540783.jpg","drDealerId":21985,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":464918,"personPtyId":41924724,"firstName":"Harry","lastName":"Price","titleText":"Service Advisor","emailTxt":"hprice@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/3426e3bb29b7.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"170812800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":464919,"personPtyId":41695407,"firstName":"Rodney","lastName":"Rogers","titleText":"Service Advisor","emailTxt":"rrogers@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/7010899f6e88.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":464878,"firstName":"Greg","lastName":"Edwards","titleText":"Service Director","emailTxt":"gedwards@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/8cbf6dabb450.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":260,"personPtyId":32962981,"firstName":"Michael","lastName":"Roy","titleText":"General Sales Manager","shortBioText":"We are open a few Sundays a year and I sometimes bring my dog WRX (Rex) in. Yes my wife and I named him after a Subaru. We just adopted him in August of 2008 and he has been a lot of fun. We can't wait to see how he will like going out on our Kayaks this Spring. I am sure that will be an adventure. Thanks again and let me know how we can serve you.","emailTxt":"mroy@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/c73734d7cdd3.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"749433600","industryStartDtUtc":"749433600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":16689,"firstName":"Ken","lastName":"Hanscom","titleText":"Service Manager","emailTxt":"khanscom@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/cf48ab9965b7.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":440528,"personPtyId":32976706,"firstName":"Marc","lastName":"Dorfman","titleText":"Finance Manager","emailTxt":"mdorfman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/8de01895b156.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":381,"personPtyId":33222059,"firstName":"Eddie","lastName":"Sarecky","titleText":"General Manager","emailTxt":"esarecky@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/7a0fd9d5705f.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":464928,"firstName":"Bob","lastName":"Thompson","titleText":"Service Advisor","emailTxt":"rthompson@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/56b8174d7767.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":442039,"personPtyId":32976777,"firstName":"Mike","lastName":"Sarecky","titleText":"Sales Associate","shortBioText":"On my days off you can find me on the Golf Course.","emailTxt":"msarecky@mileone.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/3fb9a6dba401.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1488326400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440521,"personPtyId":32970930,"firstName":"Rodrigo","lastName":"Andrade","titleText":"Internet/Sales Manager","emailTxt":"randrade@mileone.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/d2733a77c336.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440547,"personPtyId":32830681,"firstName":"Nick","lastName":"Burke","titleText":"Subaru Certified Sales Consultant","emailTxt":"nburke@mileone.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/c901c6b3119a.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":601755,"firstName":"Debbie","lastName":"Colt","titleText":"Subaru Certified Sales Consultant","shortBioText":"I Love what I do....come see me, you will like the way I work. I have worked in the Auto Park here for 30 years....22 right here at Herb Gordon!! I am married to Wendy and have a 7 month old Bernese Mtn Dog named Grafton. Subaru is the best car to Own and Buy right now!! just ask CR.","emailTxt":"dcolt@mileone.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/476feb40f43f.jpg","drDealerId":21985,"industryStartDtUtc":"573177600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":16688,"personPtyId":32962948,"firstName":"Jason","lastName":"Withrow","titleText":"Sales Manager","emailTxt":"jwithrow@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/f195c8086311.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1201824000","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":616651,"firstName":"Jonathan","lastName":"Robinson","titleText":"Parts Advisor","emailTxt":"jonathanrobinson@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/41a4465db2f1.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":601756,"firstName":"Eric","lastName":"Monnig","titleText":"Subaru Certified Sales Consultant","emailTxt":"emonnig@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/7fcfbde599fd.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":616649,"firstName":"James","lastName":"Miller","titleText":"Parts Advisor","emailTxt":"jmiller@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/ab7483c071d0.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":601759,"firstName":"Jim","lastName":"Walker","titleText":"Business Manager","emailTxt":"jwalker@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/fe07d4df321e.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":630081,"firstName":"Robert","lastName":"Jackson","titleText":"Service Advisor","emailTxt":"Robjackson@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/97cfbc12995b.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":336440,"personPtyId":32666111,"firstName":"Jim","lastName":"Boratenski","titleText":"Subaru Certified Sales Consultant","shortBioText":"Hello, my name is Jim Boratenski I have been with Herb Gordon Subaru almost 10 years. I have owned Subaru since 1977. At this time my family has 4 Subarus. I believe in helping families and individuals make a good decision in purchasing a new automobile that will be safe, comfortable, and reliable to drive. My goal for you is have a positive albeit a fun experience when working with me on your automotive needs. One of the reasons I came to Herb Gordon was the way they treat their clientele. I did research the way a prospective client would and found the words of their clients instilled me with the confidence that my clients would be treated with respect and with a helpful attitude making for a pleasant buying experience. Welcome to my family!\r\n\r\nSchedule:\r\nMonday: 9-5\r\nTuesday: OFF\r\nWednesday: 1-9\r\nThursday: 1-9\r\nFriday: 9-4\r\nSaturday: 9-6 (closing time)\r\n(If you need me during times not listed \r\nPlease call and I will be glad to accommodate your schedule. )","emailTxt":"jboratenski@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/04bb637db5ad.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1301616000","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440546,"personPtyId":33362696,"firstName":"Sue","lastName":"Ireland","titleText":"Subaru Certified Sales Consultant","shortBioText":"Please feel free to bring your dog by for a treat!","emailTxt":"sireland@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/27e03681c6e7.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1075593600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440545,"personPtyId":32973866,"firstName":"Alan","lastName":"Goldberg","titleText":"Subaru Certified Sales Consultant","shortBioText":"I was born in Baltimore, Maryland and grew up in Silver Spring. I attended both Montgomery Blair High School and the University of Maryland. I have been blessed to be married to my wife, for 39 years. We currently reside in Gaithersburg Md. Together, we have raised two adult children and have 3 grandchildren. I spent 31 of my 36 years in the automobile business with a large local organization. I started out as a salesman in the early 80\u001as and that led to a position as manager. I have been involved as a manager for over a dozen manufacturers at the retail level. I have earned many top national awards for Sales, Management and Customer Satisfaction. It is now time to slow down and return to the simpler life of a salesman. I have assisted thousands of customers just like you to make the right buying decision. I look forward to utilizing my many years of experience assisting you and making your next car purchase a memorable one.","emailTxt":"agoldberg@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/ab8bc1c2911d.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"404956800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442593,"personPtyId":33026615,"firstName":"Marc","lastName":"LaSanta","titleText":"Subaru Certified Sales Consultant","emailTxt":"mlasanta@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/6e5bb58378bd.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442595,"firstName":"Gary","lastName":"Grace","titleText":"Subaru Certified Sales Consultant","emailTxt":"ggrace@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/1c611a828907.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":616628,"firstName":"David","lastName":"Higgins","titleText":"Parts Manager","emailTxt":"dhiggins@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/0147dbfd05d4.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":601761,"firstName":"Sam","lastName":"Robledo","titleText":"Delivery Specialist","emailTxt":"srobledo@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/4c26ec64f500.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":632654,"firstName":"Alexis","lastName":"Gutierrez","titleText":"Subaru Certified Sales Consultant","emailTxt":"alexisgutierrez@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/d82b7bf166ef.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":616655,"firstName":"Antwon","lastName":"Butler","titleText":"Parts Support","emailTxt":"abutler@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":632656,"firstName":"Doan","lastName":"Vu","titleText":"Sales Associate","emailTxt":"dvu@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/b070d87882af.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":616654,"firstName":"Eric","lastName":"Barros","titleText":"Parts Support","emailTxt":"ebarros@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":616648,"firstName":"Jefferson","lastName":"Barros","titleText":"Parts Advisor","emailTxt":"jbarros@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/fb19e594ace9.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"746841600","industryStartDtUtc":"746841600","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":632655,"firstName":"Jorge","lastName":"Castro-Banos","titleText":"Subaru Certified Sales Consultant","emailTxt":"jorgecastro@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/5d6b7692f417.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":630080,"firstName":"Junior","lastName":"Mohepath","titleText":"Express Service Advisor","emailTxt":"Jmohepath@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/59d3eec6ddbe.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1541030400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":616652,"firstName":"Phillippe","lastName":"Odongo","titleText":"Parts Advisor","emailTxt":"podongo@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/0243dec3dd07.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Parts"}]

Herb Gordon Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 3:00 PM

Herb Gordon Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 PM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

Reviews

4.9 out of 5 4.9
694 lifetime reviews. Includes reviews of Herb Gordon Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 18, 2020

    Our Service Rep. Bobbie Jackson was amazing. He is very knowledgeable and made us feel like we were part of his family. I am not sure anyone we'll ever... be able to match the service he provided us. He has restored our faith in the industry. Thanks Mr. Jackson. Thanks for Subaru for hiring great employees.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, thanks for the wonderful comments about Bobbie. We hope you continue to choose us for all your automotive needs! Take care!


    Worked with:
    Robert Jackson

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    February 18, 2020

    Excellent service as always from Vitaliy and the team. Got us a loaner car with no notice so my son and I didn't have to wait when it turned out to be... a longer than expected job.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we appreciate your input. Glad to hear that you are consistently impressed with our service. Thank you so much for being one of our valued gues...ts and we look forward to your next visit!


    Worked with:
    Vitaliy Khlebnikov

    Service Advisor

    (5.0) 149 reviews

  • 5.0 out of 5
    February 18, 2020

    Excellent service and makes me want to come back next time to have work done to my car or even possibly buy a new car. Thanks!

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach out if there's anyth...ing additional we can do for you.


    Worked with:
    Vitaliy Khlebnikov

    Service Advisor

    (5.0) 149 reviews

  • 5.0 out of 5
    February 15, 2020

    My 30,000 mile service was very efficiently done. Harry Price, the Service Consultant, was really helpful in keeping me informed throughout. A very good... experience.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fmanibog, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and ar...e pleased to hear that you enjoyed your experience here at Herb Gordon Subaru!


    Worked with:
    Harry Price

    Service Advisor

    (5.0) 21 reviews

    Rodney Rogers

    Service Advisor

    (5.0) 61 reviews

  • 5.0 out of 5
    February 15, 2020

    The service was friendly, courteous and prompt. They clearly explained what work was needed and what the charges would be. I return for future service.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Geff, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be m...ore than happy to assist you! Safe travels!


    Worked with:
    Michael Goodman

    Service Advisor

    (5.0) 175 reviews

  • 5.0 out of 5
    February 11, 2020

    I went in to do my usual maintenance to my car and Claudia was very helpful. She came up to me and started to help me right away. She informed me of what... work my car needs and I will definitely be going back to her so that the work can be done. While I was waiting I was also chatting with Rod who was the one who sold me my WRX a couple years ago. Very professional salesman and great service. Customer service is very important to me but also when employees are able to connect with their customers. Rod is able to do both which I appreciate very much.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue t...o choose us for all your automotive needs! Take care!


    Worked with:
    Claudia Herrera

    Service Advisor

    (5.0) 67 reviews

    Rodrigo Andrade

    Internet/Sales Manager

    (4.4) 15 reviews

  • 5.0 out of 5
    February 11, 2020

    Great service!! Michael is a gem:) ..and even when I thought I left my house keys there, they went and checked all over for me!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're happy to hear we provided great service! We look forward to helping again in the future. Take care!


    Worked with:
    Michael Goodman

    Service Advisor

    (5.0) 175 reviews

  • 5.0 out of 5
    February 10, 2020

    Professional, knowledgeable staff, understood the reason for my visit, kept their word regarding timing (how long it is going to take), explained in depth... all necessary repairs, step by srep.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additiona...l needs or questions, we will be more than happy to assist you! Safe travels!


    Worked with:
    Vitaliy Khlebnikov

    Service Advisor

    (5.0) 149 reviews

  • 5.0 out of 5
    February 7, 2020

    It's saying a lot when your car has a problem and you say to yourself "at least I get to see Michael." Michael always provides fantastic service and honest... advice about the best course of action when something goes wrong. It feels good to just drop the car off and know you'll be taken care of. Life is stressful enough without worrying about being scammed when your car needs a repair. The ability to get a free courtesy car, doughnut, and a nice work space are a great bonus.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is dedicated to providing top notch service and quality work you can trust! If you're ever in need of more help, please let us know!


    Worked with:
    Michael Goodman

    Service Advisor

    (5.0) 175 reviews

  • 5.0 out of 5
    February 7, 2020

    Amazing service as always! Had my 50th anniversary WRX in for what appeared to be some bubbling or melting of the housing in both led headlights. They... were both able to be replaced under warranty! Hands down the best service advisor out there. The man needs a pay raise.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to hear we consistently provide you with great service! We look forward to your next visit! Take care!


    Worked with:
    Vitaliy Khlebnikov

    Service Advisor

    (5.0) 149 reviews

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