Herb Gordon Subaru Hours
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I stopped by to see what parts were needed for my mirror repair and Vitaliy looked at it and then fixed it on the spot (it turned out to be a simple replacement... piece). Outstanding service! He saved me another trip and took great care looking at my car.
Michael Goodman is excellent. He provides top notch service, everyone I dealt with today were amazing from cashier to person who brought my car around....
Vitali and staff provided exceptional customer service during my recent service appointment. They're the best! They serviced my 2018 Subaru Forester and... I gave total confidence in their work.
Hi-I had been having an issue intermittently where the ignition would stick at ACC (accessory) after I put the car in park. I called my service advisor... at Herb Gordon and he told me there was a known issue that so far had affected only a few people so there was no recall at this time. (Of course I had to be one of them 😂). Vitaliy told me to bring the car in so they could check it out. Thank goodness the issue occurred when I pulled into the service bay and tried to turn the ignition off! When they checked, my car indeed was one of the ones affected. My warranty has just expired a week prior (unbeknownst to me) so Vitaliy checked with Subaru and they covered the repair. I'm glad because I had been having the issue for over a month but the times it was happening had begun to increase in frequency. I am so happy that Vitaliy is my service advisor as he has always been willing to listen to any issues I have with my car and work to find a suitable resolution. Thank you SO much Vitaliy. If I had to report a problem, it would just be that the technician did not attach the housing that is at the base of the brake but I am technical enough so that I was able to do so myself.
Rodney Rogers was great to work with, professional, knowledgeable , pleasant with a friendly demeanor , He made sure I was happy with my service experience... , always kept me informed with a progress report , very proactive ! I will recommend him to all my friends & family.
It's easy to schedule service and their personnel are professional, competent and efficient. Michael helped me today and he delivered the excellent and... friendly service I've come to expect. I highly recommend them.
Hello, thank you for your support! We're happy we could help. Thank you so much for choosing Herb Gordon Subaru as your first choice for service!
Micheal Goodman has been my advisor for years. I know my car is in good hands every time I visit Herb Gordon Subaru. Mr. Goodman always explains the service... that my car needs in detail. The environment is friendly, courteous but professional.
Hi, thank you for your kind words and this wonderful review. We sincerely value your business and we look forward to your next visit!
My experience at the Herb-Gordan Subaru was truly excellent! They completed the repairs on my car in a speedy manor, and did a terrific job of communicating... what needed to be done. Rodney in the service department was especially helpful. Thank you!
Heidi, your satisfaction is our top priority. Thank you so much for choosing Herb Gordon Subaru as your first choice for service!
Came in for a regular servicing/check-up on my Subaru. Customer service was great. I would highly recommend working with Rodney. He was courteous and checked-in... halfway through servicing to update me on progress. Thought the price was a little high, but I guess par for the area. Quality of servicing is very good and I would definitely go back to this service center for future needs.
Free coffee, a foot massage, and a comfy chair to do some knitting made for a very pleasant waiting experience today while my Subaru was being serviced.... Mike was super duper helpful in giving me the facts about what needed to be fixed with my car (vs what could wait a wee bit) and Laurie (might not have been her name, but she's blond and has cool glasses) was very friendly and helpful in getting me a rental car to take home for the day when we found out that the work on my car would take a little bit longer than expected. You'll find nothing nothing short of kind, helpful service at this dealership.
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much for choosing Herb Gordon Subaru as y...our first choice for service!