[{"id":521523,"personPtyId":43073837,"firstName":"Claudia","lastName":"Herrera","titleText":"Service Advisor","emailTxt":"cherrera@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/e4b43f8133f5.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1438387200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":464919,"personPtyId":41695407,"firstName":"Rodney","lastName":"Rogers","titleText":"Service Advisor","emailTxt":"rrogers@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/7010899f6e88.jpg","drDealerId":21985,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":464882,"firstName":"Michael","lastName":"Goodman","titleText":"Service Advisor","emailTxt":"mgoodman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":152,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/34ff70540783.jpg","drDealerId":21985,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":464917,"firstName":"Vitaliy","lastName":"Khlebnikov","titleText":"Service Advisor","emailTxt":"vkhlebnikov@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":121,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/ad0fa7710910.jpg","drDealerId":21985,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":16689,"firstName":"Ken","lastName":"Hanscom","titleText":"Service Manager","emailTxt":"khanscom@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/cf48ab9965b7.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":16688,"personPtyId":32962948,"firstName":"Jason","lastName":"Withrow","titleText":"Sales Manager","emailTxt":"jwithrow@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/f195c8086311.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1201824000","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":440528,"personPtyId":32976706,"firstName":"Marc","lastName":"Dorfman","titleText":"Finance Manager","emailTxt":"mdorfman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/8de01895b156.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":464918,"personPtyId":41924724,"firstName":"Harry","lastName":"Price","titleText":"Service Advisor","emailTxt":"hprice@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/3426e3bb29b7.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"170812800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":260,"personPtyId":32962981,"firstName":"Michael","lastName":"Roy","titleText":"General Sales Manager","shortBioText":"We are open a few Sundays a year and I sometimes bring my dog WRX (Rex) in. Yes my wife and I named him after a Subaru. We just adopted him in August of 2008 and he has been a lot of fun. We can't wait to see how he will like going out on our Kayaks this Spring. I am sure that will be an adventure. Thanks again and let me know how we can serve you.","emailTxt":"mroy@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/c73734d7cdd3.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"749433600","industryStartDtUtc":"749433600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":464878,"firstName":"Greg","lastName":"Edwards","titleText":"Service Director","emailTxt":"gedwards@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/8cbf6dabb450.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":381,"personPtyId":33222059,"firstName":"Eddie","lastName":"Sarecky","titleText":"General Manager","emailTxt":"esarecky@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/7a0fd9d5705f.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464928,"firstName":"Bob","lastName":"Thompson","titleText":"Service Advisor","emailTxt":"rthompson@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/56b8174d7767.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":440546,"personPtyId":33362696,"firstName":"Sue","lastName":"Ireland","titleText":"Subaru Certified Sales Consultant","shortBioText":"Please feel free to bring your dog by for a treat!","emailTxt":"sireland@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/27e03681c6e7.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1075593600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440543,"personPtyId":32972420,"firstName":"Richard","lastName":"Cross","titleText":"Subaru Certified Sales Consultant","emailTxt":"rcross@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/f9ede2450a3a.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442039,"personPtyId":32976777,"firstName":"Mike","lastName":"Sarecky","titleText":"Sales Associate","shortBioText":"On my days off you can find me on the Golf Course.","emailTxt":"msarecky@mileone.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/3fb9a6dba401.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1488326400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440521,"personPtyId":32970930,"firstName":"Rodrigo","lastName":"Andrade","titleText":"Internet/Sales Manager","emailTxt":"randrade@mileone.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/d2733a77c336.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":336440,"personPtyId":32666111,"firstName":"Jim","lastName":"Boratenski","titleText":"Subaru Certified Sales Consultant","shortBioText":"Hello, my name is Jim Boratenski I have been with Herb Gordon Subaru almost 10 years. I have owned Subaru since 1977. At this time my family has 4 Subarus. I believe in helping families and individuals make a good decision in purchasing a new automobile that will be safe, comfortable, and reliable to drive. My goal for you is have a positive albeit a fun experience when working with me on your automotive needs. One of the reasons I came to Herb Gordon was the way they treat their clientele. I did research the way a prospective client would and found the words of their clients instilled me with the confidence that my clients would be treated with respect and with a helpful attitude making for a pleasant buying experience. Welcome to my family!\r\n\r\nSchedule:\r\nMonday: 9-5\r\nTuesday: OFF\r\nWednesday: 1-9\r\nThursday: 1-9\r\nFriday: 9-4\r\nSaturday: 9-6 (closing time)\r\n(If you need me during times not listed \r\nPlease call and I will be glad to accommodate your schedule. )","emailTxt":"jboratenski@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/04bb637db5ad.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1301616000","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440545,"personPtyId":32973866,"firstName":"Alan","lastName":"Goldberg","titleText":"Subaru Certified Sales Consultant","shortBioText":"I was born in Baltimore, Maryland and grew up in Silver Spring. I attended both Montgomery Blair High School and the University of Maryland. I have been blessed to be married to my wife, for 39 years. We currently reside in Gaithersburg Md. Together, we have raised two adult children and have 3 grandchildren. I spent 31 of my 36 years in the automobile business with a large local organization. I started out as a salesman in the early 80\u001as and that led to a position as manager. I have been involved as a manager for over a dozen manufacturers at the retail level. I have earned many top national awards for Sales, Management and Customer Satisfaction. It is now time to slow down and return to the simpler life of a salesman. I have assisted thousands of customers just like you to make the right buying decision. I look forward to utilizing my many years of experience assisting you and making your next car purchase a memorable one.","emailTxt":"agoldberg@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/ab8bc1c2911d.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"404956800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442593,"personPtyId":33026615,"firstName":"Marc","lastName":"LaSanta","titleText":"Subaru Certified Sales Consultant","emailTxt":"mlasanta@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/6e5bb58378bd.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440547,"personPtyId":32830681,"firstName":"Nick","lastName":"Burke","titleText":"Subaru Certified Sales Consultant","emailTxt":"nburke@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/c901c6b3119a.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442595,"firstName":"Gary","lastName":"Grace","titleText":"Subaru Certified Sales Consultant","emailTxt":"ggrace@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/1c611a828907.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":601755,"firstName":"Debbie","lastName":"Colt","titleText":"Subaru Certified Sales Consultant","shortBioText":"I Love what I do....come see me, you will like the way I work. I have worked in the Auto Park here for 30 years....22 right here at Herb Gordon!! I am married to Wendy and have a 7 month old Bernese Mtn Dog named Grafton. Subaru is the best car to Own and Buy right now!! just ask CR.","emailTxt":"dcolt@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/476feb40f43f.jpg","drDealerId":21985,"industryStartDtUtc":"573177600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":601756,"firstName":"Eric","lastName":"Monnig","titleText":"Subaru Certified Sales Consultant","emailTxt":"emonnig@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/7fcfbde599fd.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":601759,"firstName":"Jim","lastName":"Walker","titleText":"Business Manager","emailTxt":"jwalker@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/fe07d4df321e.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":600066,"firstName":"Matt","lastName":"Phelan","titleText":"Subaru Certified Sales Consultant","emailTxt":"mphelan@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/59e50f9336fc.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":602724,"firstName":"Millie","lastName":"Hernandez","titleText":"Delivery Specialist","emailTxt":"mhernandez@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/f282e6fccf00.jpg","drDealerId":21985,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":601761,"firstName":"Sam","lastName":"Robledo","titleText":"Delivery Specialist","emailTxt":"srobledo@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21985/employees/4c26ec64f500.jpg","drDealerId":21985,"dealerEmpStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Herb Gordon Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Herb Gordon Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 PM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

Reviews

4.9 out of 5 4.9
621 lifetime reviews. Includes reviews of Herb Gordon Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2019

    My service rep Michael Goodman at Herb Gordon Subaru was outstanding during my last visit after all of the warning lights on my dash lit up. Michael showed... me respect from start to finish, taking me very seriously as I described my car's symptoms and explained what I believed the underlying cause to be. Michael was direct, and I could tell that my best interest and safety were his priorities. He also explained everything to me very thoroughly. An honest and delightful person. At the end of the exchange, I had a properly functioning and safer vehicle. Thanks!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carolyn, thank you for your support! We're happy we could help. If you have any additional questions about your vehicle, we will be more than happy to... assist you! Safe travels!


    Worked with:
    Michael Goodman

    Service Advisor

    (5.0) 152 reviews

  • 5.0 out of 5
    September 30, 2019

    This dealership is a little over an hour drive from my house but it's always worth the trip when being welcomed by the awesome staff. My favorite has to... be Claudia! I went in for a multipoint inspection and Claudia was able to take me in the same day. She was super helpful and made sure I understood exactly what was being performed on my car. I will definitely be going back to her!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jesleen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for ch...oosing Herb Gordon Subaru as your first choice for service!


    Worked with:
    Claudia Herrera

    Service Advisor

    (5.0) 56 reviews

  • 5.0 out of 5
    September 26, 2019

    I have been taking my car to this dealership for years and have consistently received good service. I trust their recommendations for my car and I am... particularly pleased with Mr. Rodney Rogers' impeccable customer service. Thank you! -A happy customer

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!


    Worked with:
    Rodney Rogers

    Service Advisor

    (5.0) 49 reviews

  • 5.0 out of 5
    September 14, 2019

    I was completely satisfied with the car service I received on Friday, September 6, 2019 at Herb Gordon Subaru. I was helped by Ms. Claudia Herrera. Ms.... Herrera's professionalism and customer care are exemplary. She was very accommodating and made sure that I had a comfortable area to work while waiting for my car to be serviced. She explained all the repairs and chargers very clearly. Ms. Herrera is an asset to Herb Gordon And as a result, I plan to recommend Herb Gordon to others for both service and sales.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful. We hope to be of service to you ...again! Take care!


    Worked with:
    Claudia Herrera

    Service Advisor

    (5.0) 56 reviews

  • 5.0 out of 5
    September 13, 2019

    At first I was skeptical about going to a dealer for a simple oil change. In speaking with Rodney, he help me with not only an oil change, but tire rotation... and a car wash. I was really pleased with the service and plan on coming back again. This first impression from this dealership is helping in changing my mind of what I used to think of a dealership, an overpriced facility. Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to ...give us a call or stop by. Have a great day!


    Worked with:
    Rodney Rogers

    Service Advisor

    (5.0) 49 reviews

  • 5.0 out of 5
    September 10, 2019

    When I called to schedule my 30k mile service and to get my rear bearings checked I worked with someone different, Michael Goodman. He was great to work... with over the phone and even better in person. Great sense of humor and seemed to genuinely like his job and working with customers. My Forester is definitely a reflection of my never grow up attitude and he picked up on that immediately. He asked lots of questions about my SUV and myself and made sure I knew exactly what was going on step by step. My mechanic which I followed there from another dealership because I am very particular about who works on my car did a great job as always. I always know everything will be done right with Dominick.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jenn, thank you so much for your positive comments about Herb Gordon Subaru! We hope to see you soon!


    Worked with:
    Michael Goodman

    Service Advisor

    (5.0) 152 reviews

  • 5.0 out of 5
    September 10, 2019

    We are thrilled to be driving our new Subaru Ascent! We are even more thrilled with the superb customer service that we received from Debbie Colt, when... we wandered into Herb Gordon, not even thinking that we would buy a Subaru that day. Our goal was to do a little comparing between the Ascent and a whole other make of vehicle we thought we had our minds set on. Debbie was warm, welcoming, knowledgeable and listened to our needs and desires intently, giving us a chance to take our time and test drive a couple of trim levels. Needless to say, we fell as much in love as one can with a vehicle and Debbie and Marc on the finance team worked hard to get us to a comfortable place in terms of affordability, including trading in our old beloved family vehicle. If you are thinking of buying a Subaru, I HIGHLY recommend checking out Herb Gordon, and the awesome Debbie Colt, for your car buying needs!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru. We can't wait to see you agai...n, have a great day.


    Worked with:
    Marc Dorfman

    Finance Manager

    (5.0) 21 reviews

    Debbie Colt

    Subaru Certified Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 4, 2019

    We purchased our 2012 Subaru Forester at Herb Gordon through the COSTCO auto buying program. Love my Forester! We have continued to return for the past... 7 years and take it there for everything from oil changes to scheduled maintenance and repairs. If you are a COSTCO member, you can even print out coupons for 15% off repairs (not valid on oil changes, but you can pay for 4 oil changes and get a 5th one free- ask about that program) Loaner cars are available when your car is in for service. Herb Gordon offers a complementary car wash after each service. We are very satisfied with the quality of work and the professionalism among the staff. This dealership really knows how to take care of its customers. Highly recommended!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you so much for your wonderful comments! We're glad we could be of service to you over the years. We appreciate your continued business and ...look forward to your next visit!


    Worked with:
    Michael Goodman

    Service Advisor

    (5.0) 152 reviews

    Bob Thompson

    Service Advisor

    (4.8) 22 reviews

  • 5.0 out of 5
    September 4, 2019

    Herb Subaru was able to schedule me on the day that worked for me. They provided a loaner car, which was great since I had errands to do. And they completed... the 60K service and took care of a few small items in time for me to pick up my car at 5 PM. I really appreciate that my service advisor, Michael Goodman, understands my desire to keep my 7-year old car in good working order while I'm not worried about cosmetics.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to ...give us a call or stop by. Have a great day!


    Worked with:
    Michael Goodman

    Service Advisor

    (5.0) 152 reviews

  • 5.0 out of 5
    August 30, 2019

    Amazing experience working with Vitaliy Khlebnikov and team, service was fast and my car was returned to me clean and shiny! Would highly recommend this... service advisor and dealership to those in the area, they're dependable and treat their customers well. Vitaliy and his team work quickly and efficiently to give you the best possible service experience, book your next appointment with him!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kristin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any addition...al needs or questions, we will be more than happy to assist you! Safe travels!


    Worked with:
    Vitaliy Khlebnikov

    Service Advisor

    (5.0) 121 reviews

View More Reviews