Reviews
Jacob was very knowledgeable, considerate and gentle.
Jacob was very knowledgeable, considerate and gentle. He listened to all my desires and made my decision and purchase process much easier.
Jacob was very knowledgeable, considerate and gentle.
Jacob was very knowledgeable, considerate and gentle. He listened to all my desires and made my decision and purchase process much easier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It took nearly a month to get my car.
It took nearly a month to get my car. In that time, there was a clear lack of communication between the salesperson, sales manager and finance manager. There was $1,000 that was not honored on the website price AND I can’t even drive my car because I don’t have a temporary plate or the paperwork. I have yet to have this resolved. Thank you Audi Bethesda. 0/10.
It took nearly a month to get my car.
It took nearly a month to get my car. In that time, there was a clear lack of communication between the salesperson, sales manager and finance manager. There was $1,000 that was not honored on the website price AND I can’t even drive my car because I don’t have a temporary plate or the paperwork. I have yet to have this resolved. Thank you Audi Bethesda. 0/10.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Back in 2022 I found the perfect Audi eton GT online at
Back in 2022 I found the perfect Audi eton GT online at Audi Bethesda. The sales individual (Stephen) is very helpful and making the purchase and shipment out of state as seamless as possible. However, in 2024, I sold the car and I’m trying to get a refund on the extended warranty I was sold (by Sue Kim) for both tire and maintenance. When I reach out to Audi Bethesda on multiple occasions, I get zero response. So buyer beware - they focus on Sales and not necessarily the whole customer experience.
Back in 2022 I found the perfect Audi eton GT online at
Back in 2022 I found the perfect Audi eton GT online at Audi Bethesda. The sales individual (Stephen) is very helpful and making the purchase and shipment out of state as seamless as possible. However, in 2024, I sold the car and I’m trying to get a refund on the extended warranty I was sold (by Sue Kim) for both tire and maintenance. When I reach out to Audi Bethesda on multiple occasions, I get zero response. So buyer beware - they focus on Sales and not necessarily the whole customer experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Jacob Jay was professional, knowledgeable, and
Jacob Jay was professional, knowledgeable, and responsive. Great experience when purchasing a car this may.
Jacob Jay was professional, knowledgeable, and
Jacob Jay was professional, knowledgeable, and responsive. Great experience when purchasing a car this may.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Victor Azari is extremely professional, knowledgeable and
Victor Azari is extremely professional, knowledgeable and helpful. He went out of his way to assist me.
Victor Azari is extremely professional, knowledgeable and
Victor Azari is extremely professional, knowledgeable and helpful. He went out of his way to assist me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jimmy did a great job, fast to respond on initial
Jimmy did a great job, fast to respond on initial inquiry, followed up afterward to see if there were any problems and was very straightforward through the whole process. Rita was also very helpful and responsive for the financing. A great experience and worth the trip on a purchase!
Jimmy did a great job, fast to respond on initial
Jimmy did a great job, fast to respond on initial inquiry, followed up afterward to see if there were any problems and was very straightforward through the whole process. Rita was also very helpful and responsive for the financing. A great experience and worth the trip on a purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic experience with Jacob at Audi Bethesda.
Fantastic experience with Jacob at Audi Bethesda. Highly recommend if you need a newbie-owned vehicle!
Fantastic experience with Jacob at Audi Bethesda.
Fantastic experience with Jacob at Audi Bethesda. Highly recommend if you need a newbie-owned vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Team!
Great Team! was able to acquire my 3rd Jaguar from Audi. The Team Jay, Vick, and the manager did a great job of ensuring value was added to my purchase.
Great Team!
Great Team! was able to acquire my 3rd Jaguar from Audi. The Team Jay, Vick, and the manager did a great job of ensuring value was added to my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased our pre owned AudiQ7 55 premium plus last
We purchased our pre owned AudiQ7 55 premium plus last week. Jacob was extremely knowledgeable, professional and efficient. It was a pleasure working with him. The entire team Kenny, Rita and Jacob were very patient, thorough and kind. Purchasing from out of state was seemless!
We purchased our pre owned AudiQ7 55 premium plus last
We purchased our pre owned AudiQ7 55 premium plus last week. Jacob was extremely knowledgeable, professional and efficient. It was a pleasure working with him. The entire team Kenny, Rita and Jacob were very patient, thorough and kind. Purchasing from out of state was seemless!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just met with him to purchase a vehicle a couple days
Just met with him to purchase a vehicle a couple days ago— I could not have asked for a better salesman for my experience! I was very nervous about everything and he expertly assuages every concern! The entire experience was a breeze as car shopping should be(and never is these days). It is obvious in the first minutes of meeting that he is highly experienced in his knowledge of everything audi, and has even more experience making his client feel understood and looked-after. He is incredibly passionate and thoughtful with an eye for detail. I felt as though I was buying from a friend despite never talking to the man before showing up!(my fault, he tried many times to reach out, I am unorganized!). Jimmy is a gem and I would fly cross-country to make another purchase with him any time. It should go without saying I would absolutely recommend him and, a result, Bethesda Audi to anyone looking to purchase the exact model they envision for themselves, or even a car that gets you where you need to go at a reasonable price. No matter what you are after, Jimmy is your man. Keep being awesome Jimmy, you’re a great guy!
Just met with him to purchase a vehicle a couple days
Just met with him to purchase a vehicle a couple days ago— I could not have asked for a better salesman for my experience! I was very nervous about everything and he expertly assuages every concern! The entire experience was a breeze as car shopping should be(and never is these days). It is obvious in the first minutes of meeting that he is highly experienced in his knowledge of everything audi, and has even more experience making his client feel understood and looked-after. He is incredibly passionate and thoughtful with an eye for detail. I felt as though I was buying from a friend despite never talking to the man before showing up!(my fault, he tried many times to reach out, I am unorganized!). Jimmy is a gem and I would fly cross-country to make another purchase with him any time. It should go without saying I would absolutely recommend him and, a result, Bethesda Audi to anyone looking to purchase the exact model they envision for themselves, or even a car that gets you where you need to go at a reasonable price. No matter what you are after, Jimmy is your man. Keep being awesome Jimmy, you’re a great guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car