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A great service experience for King Kia Service Department. I really appreciate the immediate attention and great service to keep me on the road for the... Summer. You gave me a 29k service and even washed my car after the service. I appreciate you King Kia.
I went in for a test drive, and came out owning a new car Very happy with the process, the people at King (thank you Boris and Andrea!) and my amazing... new Stinger GT ❤️
Having been car free and satisfied with all the mass transit options in the DC area, I had forgotten the ins and outs of car buying and proceeded with... caution. Lo and behold internet price was the real price. There was no high pressure sales dance. The finance office got me into the vehicle of my choice in about 90 minutes. Kudos to King Kia, especially Shahed in sales and Chuck in finance.
Thank you for leaving this fantastic review. It is great to hear our team could provide you with a friendly and efficient car buying experience. Pleas...e don't hesitate to contact us if you need assistance with anything else. Sincerely, Spencer Cummings; Sales Manager; Scummings@kingauto.com
Highly recommend this dealer. Was interested in a Telluride and while we weren't able to agree on a price due to the high demand for this newly introduced... vehicle the buying process and customer service from Stephan and Boris was impressive. Very helpful, patient and knowledgeable. They tried several ways to make the deal and if this had been any other vehicle except for one that was only out a week I am sure we would have had a deal. Ask for Boris when picking out the car and Stephan when sealing the deal if you want to have a professional and courteous experience.
The customer service experience was superb! If you need your car serviced, come to King Kia! There are still good people in this world -You guys are... awesome!!!!
I had a very good experience with Daniel Rouff and that is largely the reason for my fantastic review. I had been looking the Niros for months as I had... to return my VW as part of the emissions settlement. Daniel reached out after a web inquiry and he was simply the best salesperson I have dealt with at a dealership because he was knowledgeable and helpful without the slick "sell." My main downside with the dealership is that it took us longer to come to a final price (after quite a bit of negotiation that got us close) than I would have liked. The buying process was easy enough and Andrea in finance was straightforward and good to deal with. However, I think all dealerships should get your basic information prior to the appt so that you can go straight to the finance meeting and bypass providing basic information to the salesperson. After buying the car, Daniel did a great job explaining the many features of the car and then checked in several times over the next 10 days to make sure all was going well. He also made sure my emissions settlement at the VW next door stayed on track which I really appreciated.
First off I want to say thank you again to Boris Alvarado, Al Shibly and Stephan Sagbo. All three were incredibly patient with me as I selected the car... that I wanted. I had been looking for a new Kia Stinger since January. For the life of me I could not figure out what model I wanted. So through some personal research on the website and looking through multiple car websites online and talking to dealers from Fayetteville NC up to Cherry Hill NJ. I was not convinced I was going to find the car I wanted for the price tag that I wanted to pay. On July 30th that all changed. Boris called me first and through some negotiations we finally were able to agree on a price sight unseen. I had already driven the car and knew what I wanted to purchase. Al and Stephan's support through the financing team provided me a rate that I could not pass up for a brand new car. I cannot say enough how great it was to work with these guys, the professionalism, the willingness to work with an out of state buyer and finally the customer service. The car was clean and ready for me as soon as I walked through the door, after waiting a short period for the financials to get ready I was in and out the financing office in about 45 minutes. Boris gave me a very thorough explanation on the media and the advance driver system package on the car as well. Highly recommend King Kia to any customer looking to make a great deal on a new car.
Bought a 2018 Kia Sorrento. Service was great. Learned about all the features and got to test drive a couple. Daniel and Tim were very helpful. Very happy... with the car!
Daniel and Tim make a great team. It was a pleasure do business with them. No pressure at all. Definitely will recommended , this dealer to everyone.... Looking, for a new or used car? Please visit Daniel he is the Best.
I used a car buying service and worked with Shahed. He made my purchase painless and quick. The 2018 Sorento was waiting for me out front when I arrived... which really got my attention. King Kia had the right color with all of the bells and whistles that I was looking for. I would highly recommend this dealer and Shahed.
Julie, thank you for the marvelous review. We strive to provide our guests with 100% satisfaction and it is great to hear Shahed could do just that. W...e hope you enjoy your new Sorento and look forward to working with you again soon. Sincerely, Spencer Cummings; Sales Manager; Scummings@kingauto.com