College Park Hyundai Hours
"Our devoted team will build trust and create loyalty with each guest. We will make the ownership experience straight fo
rward and easy, delivering the highest quality product and service at a fair price."
"Hyundai; Moving The World Together"
Very bad salesman and managers. Told the salesman from the start that we weren't going to buy today, then he proceeded to get angry and upset when we wouldn't... buy a car we kind of liked, which was covered in scratches and dents and it was only a 2018 model. Then, when he brought us inside to talk to the manager, he even seemed pissed off at us. Will not come back here to buy a car even if they have one I like, better off driving a half an hour up the road to another Hyundai dealership.
Tyler, Please allow me to apologize that we did not provide you with the level of service that you expect and more importantly deserve when doing bus...iness with us. I am very sorry for the poor performance of our team. Understanding that we must earn your business by the service we provide, I would like to ask for another opportunity to show you that we can be your dealer of choice. If given another opportunity, you would work directly with our General Manager, Joe Waldman. We would at least like an opportunity to meet with you in person so we can apologize. Please contact me by phone or email as I would be happy to coordinate a meeting with Joe. I look forward to working with you to re-gain your confidence in our ability to serve you. Rose Bayat, Director of Customer Retention 301-717-3419 firstname.lastname@example.org
I was told GTI with 30,000 miles was for sale. Drove from GA to look at the car. Was called 8:46 Monday morning. Was told the car has been sold the day... before. This was after I realized the car was not on the lot. Was wondering why I was not notified sooner. Was offered over the phone an Acura with 84,000 miles. Terrible!
I don't normally do reviews but I really feel that this Hyundai dealership REALLY deserves public praise! The staff that I met with, consisting of Ike... O. and Fernando A., were very pleasant and honest...they both really went above and beyond to help me when I was in need of a vehicle. This was VERY surprising because I was a walk-in and I was still shopping around at all the local Hyundai dealerships in the area to see who had great deals currently! Well, I can say without reservation that I am GRATEFUL that I walked in to this location and I got exactly what I liked after a test drive, a 2018 Hyundai Elantra, which by the way is a FANTASTIC vehicle! I'm just really hoping this will be useful to someone shopping around for a new vehicle, take care! -Adam