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Antwerpen Nissan of Owings Mills

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)
Visit Antwerpen Nissan of Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (443) 264-3458 (443) 264-3458
Used (443) 898-9750 (443) 898-9750
Service (443) 264-3131 (443) 264-3131

Inventory

See all 96 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2022.
Why shop at Antwerpen Nissan - Owings Mills?
Antwerpen Nissan - Owings Mills is your local Nissan dealer for new Nissan and used car sales service and parts. Antwerpen Nissan - Owings Mills is proud to serve our neighbors in the areas of Pikesville Westminster Reisterstown with amazing service across the board. Our Owings Mills Nissan dealer is staffed by Nissan service professionals and an enthusiastic new and used car sales staff. Browse our new Nissan and used car inventory request more information on our current Nissan models schedule a test drive or apply for financing all right here on Antwerpen Nissan - Owings Mills.
Jack Ssays Yes!

Service center

Phone number (443) 264-3131

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Nissan of Owings Mills from DealerRater.

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Very friendly staff and very efficient operation.

Very friendly staff and very efficient operation. They explain things well and take good care of your car. I?ll keep coming back to get my car serviced.

Very friendly staff and very efficient operation.

Very friendly staff and very efficient operation. They explain things well and take good care of your car. I?ll keep coming back to get my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alison, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Nissan Owings Mills! We are always more than happy to assist you if anything else comes up. Take care!

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unexplained Price changes

So disappointed that I rode all the way up to owings mills to get there and have them change the price more than $2000 more and when I told them, they said prices subject to change and wanted to work number but not change the original price I was quoted. I was there and ready to buy and they got greedy and got nothing. This was the email I was sent and not honored. The vehicle is in outstanding condition with a very low mileage for the year (46.477 only). The Retail Value of the vehicle is $18,376.00 and we are selling it for $14,481.00 + fees.

unexplained Price changes

So disappointed that I rode all the way up to owings mills to get there and have them change the price more than $2000 more and when I told them, they said prices subject to change and wanted to work number but not change the original price I was quoted. I was there and ready to buy and they got greedy and got nothing. This was the email I was sent and not honored. The vehicle is in outstanding condition with a very low mileage for the year (46.477 only). The Retail Value of the vehicle is $18,376.00 and we are selling it for $14,481.00 + fees.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Authur, I am sorry that our team was unable to assist you to your satisfaction. There are many factors that go into buying and selling vehicles. It is unfortunate we were not able to meet in the middle. Kindest regards, Tamara A Medeiros Owner Loyalty Manager 443-548-3017

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If I could give them a -5 I would. I will be reporting...

If I could give them a -5 I would. I will be reporting my experience 2 the news. I will never use this company again.

If I could give them a -5 I would. I will be reporting...

If I could give them a -5 I would. I will be reporting my experience 2 the news. I will never use this company again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Female

I had my Nissan car towed to this dealership due to sudden issue where car started shaking during acceleration, service engine light flashed, and car seemed to lose power. Brooke was my service advisor. I had a very poor experience with this dealership due to feeling like they were not being honest and trying to rip me off. I was quoted a fee of $600.00 which included the $149.00 diagnostic fee for recommendation that a "tear down" of the engine was required to do a compression test in order to determine if the car needed a tune-up or an engine replacement. I talked to a couple of my trusted family and friends for there advice considering the age and mileage of my car...2010 and 178K miles. They all said that the diagnostic test is able to test engine compression and questioned why additional service with several hundred additional dollars was recommended. I am very dissatisfied by shady business practices and will not give this dealership any more of my business or referrals.

Female

I had my Nissan car towed to this dealership due to sudden issue where car started shaking during acceleration, service engine light flashed, and car seemed to lose power. Brooke was my service advisor. I had a very poor experience with this dealership due to feeling like they were not being honest and trying to rip me off. I was quoted a fee of $600.00 which included the $149.00 diagnostic fee for recommendation that a "tear down" of the engine was required to do a compression test in order to determine if the car needed a tune-up or an engine replacement. I talked to a couple of my trusted family and friends for there advice considering the age and mileage of my car...2010 and 178K miles. They all said that the diagnostic test is able to test engine compression and questioned why additional service with several hundred additional dollars was recommended. I am very dissatisfied by shady business practices and will not give this dealership any more of my business or referrals.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dear Ms. Allen, We are very sorry you were disappointed with your service visit. We will be in touch with you via email to address your concerns. Kindest regards, Tamara A Medeiros Owner Loyalty Manager 443-548-3017

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ARMANI D AND THE WHOLE CREW Showed me excellent customer...

ARMANI D AND THE WHOLE CREW Showed me excellent customer service!!! They worked very hard for me. At the end of the day I was very tired and I’m sure they were too. They never showed that they were worn out.I would definitely recommend Antwerpen Nissan to anyone interested in quality customer service.

ARMANI D AND THE WHOLE CREW Showed me excellent customer...

ARMANI D AND THE WHOLE CREW Showed me excellent customer service!!! They worked very hard for me. At the end of the day I was very tired and I’m sure they were too. They never showed that they were worn out.I would definitely recommend Antwerpen Nissan to anyone interested in quality customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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New Nissan Rogue 2020

I had recently an excellent experience at Antwerpen Nissan-Owings Mills. I needed to lease the new Nissan Rogue 2020 and when I got there Mr Chano King ( the associate) made things easy and possible for me by using his expertise and professionalism. After going for a driving test with Mr King, I knew that I made the right choice by choosing the New Nissan Rogue 2020. I am very satisfied with my choice.

New Nissan Rogue 2020

I had recently an excellent experience at Antwerpen Nissan-Owings Mills. I needed to lease the new Nissan Rogue 2020 and when I got there Mr Chano King ( the associate) made things easy and possible for me by using his expertise and professionalism. After going for a driving test with Mr King, I knew that I made the right choice by choosing the New Nissan Rogue 2020. I am very satisfied with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Melanie thank you for your kind response we are very pleased that Chano provided an exceptional buying experience. We do appreciate your choosing Antwerpen Nissan Owings Mills and look forward to providing great service to you in the future. Kindest regards, Tamara A Medeiros Owner Loyalty Manager Direct: 443-548-3017

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Operations

Outstanding Customer Service from beginning to end.

Operations

Outstanding Customer Service from beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. It is our intention to continue providing an exceptional experience with each and every visit. We hope you have a great day! Kindest regards, Tamara A Medeiros Owner Loyalty Manager Direct: 443-548-3017

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An unintentional accident occurred by an employee with...

An unintentional accident occurred by an employee with the trunk of my Nissan Murano when I was at the Service Department. When this was bought to Antwerpen's attention they immediately took responsibility for the problem, & paid for the issue to be repaired. Keith the manager was phenomenal. It is rare to see such excellent customer service these days.

An unintentional accident occurred by an employee with...

An unintentional accident occurred by an employee with the trunk of my Nissan Murano when I was at the Service Department. When this was bought to Antwerpen's attention they immediately took responsibility for the problem, & paid for the issue to be repaired. Keith the manager was phenomenal. It is rare to see such excellent customer service these days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Bev Gersh

Everyone was wonderful. Will was very knowledgeable and made it easy for me

Bev Gersh

Everyone was wonderful. Will was very knowledgeable and made it easy for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bev Gersh, thank you for the high star rating! We are so pleased that Will provided an excellent purchasing process. Kindest regards, Tamara Medeiros Owner Loyalty Manager Direct: 443-548-3017

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Nissan altima

Good afternoon The Staff was very efficient understandable and support I really appreciate all your courtesy and for Patience thank you guys what a wonderful crew

Nissan altima

Good afternoon The Staff was very efficient understandable and support I really appreciate all your courtesy and for Patience thank you guys what a wonderful crew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Linda Carberry, we are very happy to have provided you with such a positive experience! With appreciation, Tamara Medeiros Owner Loyalty Manager Direct: 443-548-3017

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See all 120 reviews