Priority Nissan Chantilly

Reviews

4.5 out of 5 4.5
54 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 28, 2018

    I've had Carlos a couple times and he has always been very helpful, and let's me know whatever is going on with my car he is the main reason I comeback... to nissan.

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    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    January 13, 2018

    I went to buy/lease Nissan Leaf. Overall it was a good experience with Daniel Banicevic, who patiently explained all the features of car and helped with... test drive. He was very transparent and and walked me through the lease terms. He was polite and did not bully me into buying or misrepresenting facts. A few days after I took the car on lease, I discovered that the charger was not new. Daniel promised to get me a replacement and followed through to make sure I got the new charger. I strongly recommend working with Daniel Banicevic, he cares about the customers and is a honest sales guy.

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    Does recommend this dealer
    Shopped for a new car
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  • March 5, 2015

    I've been to 5 different Nissans in northern virginia and Nissan of Chantilly is by far the best one! great service and great people. Recommend working... with Bruno Zambrana, he cares about the customers time and convenience

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    Came in for service or repair
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  • 1.0 out of 5
    October 22, 2016

    Hello guys! I would like to share an experience with this showroom out there in Chantilly! The employees there are really are dis respectful! They have... got least knowledge about their products! I had a very bad experience today! They have insulted me in a very bad way! No matter who ever the customer you need to have patience and respect their business! Even if i visit the showroom in a smaller car, they have to be humble with the customers. I highly recommend everyone not to visit this Chantilly Nissan Dealership! I felt very bad the way they go through the process! Being a layman you need to explain the customer the terms and conditions! The agents in this showroom are disrespectful and don't really know how to deal with the customer! /----------*PLEASE DO NOT VISIT THIS DEALERSHIP-----------*/

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 1, 2016

    Just had another great experience with Nissan of Chantilly. New tires, breaks, break flush, alignment etc. As usual, the staff was helpful, I was provided... a loaner since my tires were ordered and my repairs went smoothly. I have purchased both a Pathfinder and Maxima here and continue to get my vehicles serviced here. They make it an easy choice and take very good care of me.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2016

    I've never believed in taking my cars to dealers for repairs, maintainance, or oil changes but after buying my Versa here.....I haven't taken it anywhere... else. Jenny Harbin always helps me out for Express service and I don't think I've ever seen her in a bad mood and she's always extremely helpful. The prices and service here make it easy to come back for service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 11, 2016

    Great buying experience! David Cox was great. He was really patient with me and didn't mind my multiple trips to the dealership, let me test drive multiple... cars on the same day, helped with the decision process between the Rogue and the Murano and wasn't pushy at all. The process of me buying a car took over 3 months (it's a hard decision for me) and David never pressured me to buy. Additionally, Josh the sales manager gave me a great deal on the Murano SL. I have USAA pricing and he was able to go lower than that! Overall great experience.

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    August 6, 2016

    My service experience at Priority Nissan Chantilly was exceptional. My service advisor, Stacey King, was very courteous and explained the work that needed... to be done. She was also very thoughtful and brought me my hot coffee that I forgot and left in the car. I was able to access the internet and take care of some tasks while waiting. The work on my car was completed in minutes and returned to me washed and shining. Ms. King ensured that all aspects of my service experience achieved high standards.

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    Came in for service or repair
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  • 5.0 out of 5
    August 3, 2016

    I am long customer at that dealer in Chantilly Va. It is a pleasure to go there and all customer are polite and very professional. Stacy King is a very... nice lady , very polite and very kind. She explain me all service what need to be done and how long is take that. She help me with all my car issue. I am so please to work with her. Thank you Stacy!

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 19, 2016

    I bought my 2011 Versa at another nearby Nissan dealer. I was always treated like a dumb woman went I went in for service. Once I was told my sensor... was on because "you women put your heavy purses on the seats". After another episode like this I looked for another dealer and found this dealership in Chantilly. I have always been treated with respect at Priority Nissan of Chantilly. Jenny Harbin was the first service rep I talked with and I have been going to her ever since. She is efficient and treats me with respect. She has on many occasions figured out a problem before the mechanic has looked at the car. I've seen 2 other people when she was off or on vacation and they also were wonderful. She also gets me the best deal on service whether it is offering a coupon or discounting a service because I've been a loyal customer. My car is running great and has over 100,000 miles on it!

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    Does recommend this dealer
    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
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