We went to buy a 2007 Ford Explorer. We took her for a test drive with about 2 gallons gas in the tank. The dealer offered $250 off for being a government... employee. Their prices are much higher than most others of similar quality and they agreed to a certain price. We called the next day to say we would like another test drive and if they could put gas in the car at their cost. The dealer refused and refused to compensate us for any gas we put in the car. He said if I didn't like it , I did not need to buy the car. I believe they regretted the negotiated price and were no longer interested in selling the car. I would nto trust this dealer to assist in any manner before or after a sale.
I'm sorry that you had a bad impression of our customer service. At Cars 4 Less our top priority is to provide excellent customer service to all custo...mers. Cars 4 Less allowed you to take the car for test drive twice. Each time you had the car for over half an hour. We always fill gas for test drives and allow as many test drives as requested. We would have really appreciated if you had shared your concerns with the management before putting a bad review. The management would have definitely provided you an excellent car buying experience. For sometimes sales staff fail to represent the business properly and appropriately. Cars 4 Less is committed to sell great cars with excellent prices in addition to providing maximum customer satisfaction.
I bought vehicles from cars 4 less for my business. Their customer service is outstanding and they have great sales people. Their prices are great and... they quality and quantity of vehicles are amazing .I will continue to do business with cars 4 less and will recommend them to others.
I had a great experience with the "Cars For Less" sales team they were very friendly and I purchase a really great truck (The Ford Escape). They guaranteed... me that it was a good reliable vehicle and that it would definitely pass Maryland Inspection or I could return the vehicle in three days. I was skeptical about their confidence because the Maryland Inspection Process is anything but guaranteed it is a nightmare, they "always" find something wrong with your car even if its a light bulb! But the vehicle had a Car Fax review and very reliable service records. I passed the Virginia Inspection before I bought my pre-owned truck home to Maryland and the very next day I took it to a Maryland Inspection Station and the vehicle passed with flying colors my vehicle did not need a single repair. Also the mechanic performing the inspection even stated that the car was well maintained in every way. I was relieved and they gave me the vehicle for the price I asked for which made the drive out to Rte.66 really worth the trip because going out there and coming back the traffic was awful. Cars.com really worked for me.
Thank You for you great review. We will make sure to continue providing the service that pleases our customers. As a customer you mean a lot. Thank yo...u for your business.
Customer service is their top priority! I have been car hunting for the past few weeks and the staff here has been the most helpful from the slew of dealerships... I've gone to. They have a great variety of cars to fit every price range. Farid is super helpful! Will answer every question truthfully (which is hard to find in a dealership). Although I didn't end up purchasing my car here I know for sure I'll be back next time I'm in the market for a car.
I found my experience at "cars 4 less" very positive. The owner himself attended to me and after choosing the car I was interested in, made all effort... to secure me the funding. Even though I couldn't secure the loan due to my own credit problems, I was happy and felt very satisfied with their customer service. The owner assured me I'm welcomed any time to get it another shot since I'm vigorously repairing my credit. I'll recommend this dealership to anyone who's seeking a good car for less price.
Car stopped running after 100 miles do not go to this Dealar not worth it Wv Passat 2006 engine stopped working warranty is also not good please do not... consider ..
I purchased a vehicle from this dealership that was supposed to come with a 3rd party warranty. The vehicle broke down on the same day I purchased it less... than 25 miles from dealership because it has a bad transmission. The 3rd party company denied the warranty application so it isn't covered by a warranty after all, and Cars4Less refuses to replace the bad transmission they sold me or refund me for the vehicle and non-existent warranty they sold me. Unbelievably, they want me to pay for half of a replacement transmission! Don't shop here unless you want a huge headache and a bigger repair bill immediately after you buy your car.
Mr. Reid I completely understand your frustration and yes I agree that you are in an unfortunate situation. However you purchased a vehicle that was s...old "AS IS" with a third party warranty. We had our mechanic inspect and test drive the vehicle prior to it being available for sale. You also test drove the vehicle yourself and took the vehicle to your mechanic of choice for a pre purchase inspection. Your mechanic said that the vehicle was good to go. You also negotiated on the asking price of the vehicle and I threw in the 3rd party warranty for free. Your mechanic said that the vehicle needed ball joints, front control arm bushings, front windshield, rear break lights, and A/C coolant. I had our mechanic replace and fix every issue your mechanic had mentioned, he DID NOT mention anything about the transmission. You called me shortly after and said your transmission was having issues I agreed to help you by going half on the total cost of the repairs. You agreed at first and then called us back and said you wanted us to take care of 100 percent of the repairs. I appreciate your business and still want to help you out but I cannot take full responsibility of the repairs I am sorry. Best regards, cars4less
I just bought a 2006 Ford Explorer, It was such an easy buying and financing process. Farid, the sales and finance manager helped me chose the car and... got me approved for financing in no longer than an hour. He let me use his computer to fill out the loan application, then he submitted my application to their bank and then he got me approved with a great rate. I was fearing that I might not get approved because of my credit history , but as assured by Farid, I did get approved. I am very happy with my car and my payment plan. I would definitely recommend buying a used car from Cars 4 Less especially if you do not have such a good credit score.
Cars 4 Less is one of the best Used Car Dealership in the area. When I was looking to buy a car I checked almost all the dealerships in the area, when... I ended up at Cars 4 Less I found both great cars with reasonable prices and a the most helpful staff. Farid and Fredy not only helped me get a car that I dreamed for but also helped me throughout the credit approval process with full patience. I demanded a new battery and new tires, and they willfully provided me with both. I am very happy with my car that I have had for almost two month now. I would definitely go there again if I ever have to buy a car for family or friends.
Salonara, Thank you for your wonderful review. We at cars 4 less believe in customer's satisfaction. We make sure that we deliver the best product wit...h the the best price.
I bought a honda civic from cars4less. First of all the customer service is excellent. The sales person "Fredy" was very nice and respectful. I got a great... deal on my car. I had searched many places but this price was unbelievable. I love my car it is very neat and clean for a used car. Moreover, I got a three month warranty for free. They call it a dealer complementary. I recommend this place for anyone who is looking for a cheap and nice car.