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Heritage Toyota Owings Mills

(1,389 reviews)
Visit Heritage Toyota Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 5 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (866) 472-0851 (866) 472-0851
Used (866) 456-7917 (866) 456-7917
Service (855) 221-5743 (855) 221-5743

Inventory

See all 365 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2014.
Heritage Toyota Owings Mills is not just your Toyota dealership serving Baltimore we also provide a full line of services dedicated to our Maryland customers. From Toyota car repairs performed by expert mechanics to OEM Toyota auto parts and accessories to car loans and lease plans Heritage Toyota Owings Mills is the smart choice for your automotive needs. If you are looking for used cars serving Baltimore car repair close to Baltimore a car loan serving Baltimore or an auto body shop convenient to Baltimore Heritage Toyota Owings Mills is here to serve all your auto needs.
Get the car you've been dreaming of at Heritage Toyota Owings Mills

Service center

Phone number (855) 221-5743

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota Owings Mills from DealerRater.

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Was created promptly and was on my way to a new car

Was created promptly and was on my way to a new car within seconds. Everyone was polite and ready to help!

Was created promptly and was on my way to a new car

Was created promptly and was on my way to a new car within seconds. Everyone was polite and ready to help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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John and Ronald were great!

John and Ronald were great! They really took care of us. Extremely nice and knowledgeable.

John and Ronald were great!

John and Ronald were great! They really took care of us. Extremely nice and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Ron Siegel is the most honest, caring and professional

Ron Siegel is the most honest, caring and professional car salesman in the world! He went out of his way To find us what we need, at the best price. I never imagined that we would love our car salesman and the dealership

Ron Siegel is the most honest, caring and professional

Ron Siegel is the most honest, caring and professional car salesman in the world! He went out of his way To find us what we need, at the best price. I never imagined that we would love our car salesman and the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kerneway, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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A very welcoming facility with quick and courteous staff.

A very welcoming facility with quick and courteous staff. Very knowledgeable with all vehicles and amazing service.

A very welcoming facility with quick and courteous staff.

A very welcoming facility with quick and courteous staff. Very knowledgeable with all vehicles and amazing service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Ron Siegel is the most honest, caring and professional

Ron Siegel is the most honest, caring and professional car salesman in the world! He went out of his way To find us what we need, at the best price. I never imagined that we would love our car salesman and the dealership

Ron Siegel is the most honest, caring and professional

Ron Siegel is the most honest, caring and professional car salesman in the world! He went out of his way To find us what we need, at the best price. I never imagined that we would love our car salesman and the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Jay and the sales team were very accommodating to my girl

Jay and the sales team were very accommodating to my girl and I when we went to look at the brand new 2025 4Runner in person. I’m not in the market for a vehicle for a vehicle and didn’t buy, but would highly recommend the store for their services! They knew far in advance that I simply wanted to see and feel the truck in person, but didn’t treat me any different from a regular buying customer. Speaks volumes of their character for sure 👍🏽

Jay and the sales team were very accommodating to my girl

Jay and the sales team were very accommodating to my girl and I when we went to look at the brand new 2025 4Runner in person. I’m not in the market for a vehicle for a vehicle and didn’t buy, but would highly recommend the store for their services! They knew far in advance that I simply wanted to see and feel the truck in person, but didn’t treat me any different from a regular buying customer. Speaks volumes of their character for sure 👍🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Jay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Heritage Toyota Owings Mills was fantastic!

Heritage Toyota Owings Mills was fantastic! Living in Arizona, I searched nationwide for a 2025 Tundra and found only about eight dealerships that had exactly what I wanted. Initially, Owings Mills was low on my list due to distance, but they quickly became my top choice. Ron Siegel was outstanding as he went above and beyond to make the process seamless. The pricing was excellent, with no endless back-and-forth negotiations. From the start, both Ron Siegel and his manager, Marcus Robinson, were completely transparent about my unique situation. When I flew to Maryland, Ron personally picked up my child and myself from the airport and had the vehicle detailed, fueled, and ready to go upon arrival at the dealership. The entire process was efficient, and the team was incredibly respectful of my time. I can’t say enough good things about Ron Siegel and the Heritage Toyota Owings Mills team. I’m truly grateful for the experience and would highly recommend them to anyone in the market for a new or used vehicle!

Heritage Toyota Owings Mills was fantastic!

Heritage Toyota Owings Mills was fantastic! Living in Arizona, I searched nationwide for a 2025 Tundra and found only about eight dealerships that had exactly what I wanted. Initially, Owings Mills was low on my list due to distance, but they quickly became my top choice. Ron Siegel was outstanding as he went above and beyond to make the process seamless. The pricing was excellent, with no endless back-and-forth negotiations. From the start, both Ron Siegel and his manager, Marcus Robinson, were completely transparent about my unique situation. When I flew to Maryland, Ron personally picked up my child and myself from the airport and had the vehicle detailed, fueled, and ready to go upon arrival at the dealership. The entire process was efficient, and the team was incredibly respectful of my time. I can’t say enough good things about Ron Siegel and the Heritage Toyota Owings Mills team. I’m truly grateful for the experience and would highly recommend them to anyone in the market for a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

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Heritage Toyota Owings Mills was fantastic!

Heritage Toyota Owings Mills was fantastic! Living in Arizona, I searched nationwide for a 2025 Tundra and found only about eight dealerships that had exactly what I wanted. Initially, Owings Mills was low on my list due to distance, but they quickly became my top choice. Ron Siegel was outstanding as he went above and beyond to make the process seamless. The pricing was excellent, with no endless back-and-forth negotiations. From the start, both Ron Siegel and his manager, Marcus Robinson, were completely transparent about my unique situation. When I flew to Maryland, Ron personally picked up my child and myself from the airport and had the vehicle detailed, fueled, and ready to go upon arrival at the dealership. The entire process was efficient, and the team was incredibly respectful of my time. I can’t say enough good things about Ron Siegel and the Heritage Toyota Owings Mills team. I’m truly grateful for the experience and would highly recommend them to anyone in the market for a new or used vehicle!

Heritage Toyota Owings Mills was fantastic!

Heritage Toyota Owings Mills was fantastic! Living in Arizona, I searched nationwide for a 2025 Tundra and found only about eight dealerships that had exactly what I wanted. Initially, Owings Mills was low on my list due to distance, but they quickly became my top choice. Ron Siegel was outstanding as he went above and beyond to make the process seamless. The pricing was excellent, with no endless back-and-forth negotiations. From the start, both Ron Siegel and his manager, Marcus Robinson, were completely transparent about my unique situation. When I flew to Maryland, Ron personally picked up my child and myself from the airport and had the vehicle detailed, fueled, and ready to go upon arrival at the dealership. The entire process was efficient, and the team was incredibly respectful of my time. I can’t say enough good things about Ron Siegel and the Heritage Toyota Owings Mills team. I’m truly grateful for the experience and would highly recommend them to anyone in the market for a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Ron Siegel was the most helpful salesperson in this

Ron Siegel was the most helpful salesperson in this entire dealership. I hope he gets everything he deserves

Ron Siegel was the most helpful salesperson in this

Ron Siegel was the most helpful salesperson in this entire dealership. I hope he gets everything he deserves

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Maxnozick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Aydan Brown is a great asset to this dealership.

Aydan Brown is a great asset to this dealership. He is professional, well spoken, patient and helpful.

Aydan Brown is a great asset to this dealership.

Aydan Brown is a great asset to this dealership. He is professional, well spoken, patient and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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