Reviews

1.0 out of 5 1.0
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 8, 2018

    I buy a truck about a year ago everything look fine at first they told me it had a VA inspection when I tuck the truck to get tags at Maryland it didn’t... pass the inspection in MD b careful with that after 1500$ in expenses finally pass . If you are from MD make sure to see if it pass MD inspection first also it was missing the shifter and the 4x4 shifter they told me they were gonna order it for me and fix that if I buy the truck but it’s been a year I still waiting of course I when buy one at the Toyota dealer for 160$ but just be careful with this people

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    December 12, 2017

    I reached out to the dealership inquiring about a cars online, and never heard back from them.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • March 4, 2017

    Very Clean and Great Customer Service! The vehicle was immaculate inside and out , I was serviced quickly even though I didn't have an appointment

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dierra, Thank you for your feedback, We are so happy to see our efforts turned into a great impression for you. We look forward to seeing you in the ...future and we hope you enjoy your new car for years to come!

  • 1.0 out of 5
    December 5, 2017

    Poor communication, unanswered calls, unanswered messages after numerous attempts to connect. Still waiting....

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2017

    The buying and choosing process was extremely easy and comfortable at undisputed auto. Customer service was really good and guide us to making the right... choice in our purchase. They had a lot of very good well kept vehicles to choose from. Highly recommend undisputed auto for anyone trying to buy a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jorge, We are glad to see you and your family are happy with your new Nissan Armada. We also appreciate the feedback and thank you for you business.

  • 5.0 out of 5
    March 20, 2017

    The buying and choosing process was extremely easy and comfortable at undisputed auto. Customer service was really good and guide us to making the right... choice in our purchase. They had a lot of very good well kept vehicles to choose from. Highly recommend undisputed auto for anyone trying to buy a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 18, 2017

    Sales staff (Juan) was very professional. Answered my questions and got me in and out on the transaction very quickly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Lindsey, Thank you for the feedback, we will let Juan know he's doing a great job and we'd like to thank you again for your business.

  • 5.0 out of 5
    March 13, 2017

    very good service i would buy from undisputed auto again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jerry, Thank you so much for feedback, we appreciate you and your business. Enjoy the new truck!

  • 5.0 out of 5
    March 1, 2017

    had a bad experience with a previous purchase from a well-known brand name dealership I even had to return my vehicle. first small business I am super... impressed with the way that this team treated me. Very impressed and would highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Criag, We are so glad to hear we met all your expectations and some. We look forward to seeing you in the future and enjoy your new vehicle.

  • 3.0 out of 5
    February 20, 2017

    I came and test drive a vehicle at Undisputed Auto. I told the gentleman who I met with I don't play games and I don't like pushy sales people. If I like... it I will buy it, simple as that. I told him I had another vehicle to look at as well which was right around the corner. I will save him his embarrassment by not saying his name but he was persistent and pushy. He kept asking me what he can do to get me in the car. After a couple times I had to tell him to shut up I told him I had to look at another car like I said from the beginning. That's why I give them 3 stars. The car was great besides a minor repair he told me they would fix but the fact that he didn't listen is what makes me give him 3 stars. I may still purchase and will update my review if I do.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    H T , Thank you for your feedback, we strive to give our customers a great experience while making sure all their needs are met. We will discuss your... feedback with our sales team to make sure they can accommodate better on future visits.

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