We drove over an hour to get here. It was well worth it! The customer service was top notch!!! Eddie and Tom were phenomenal! They went above and beyond... to help us out. Thanks to both of them for my new van!
I was contacted very quickly by a Hertz rep, and he was able to get me in for a test drive that weekend. Even though I didn’t end up buying the car I was... interested in, I would recommend this dealer based on their friendly, professional assistance in my car search.
We're sorry we couldn't get you into the car you wanted, but glad to hear it you enjoyed our services. Thank you for the positive review and we look f...orward to seeing you in the future.
We were shopping for a used car for my daughter, who just got her license. We found the car through cars.com, the seller is Hertz. I was hesitating initially... since all my previous buying experience was with car dealers. But the car looks attractive and we decided to give it a try. I got the previous day since we couldn't make it on that day. The sales person is Tom, he is very patient and answered many of my questions, also suggested a different car, a Kia Forte, which he thinks is more suitable for our needs. The next day, on 6/29/17, we got to the sales office, we first looked at both cars, and also checked out 2 corollas and 1 Sonata. In the end my daughter still liked the Jetta the best. We ended up buying it. The whole experience was pleasant, in no time did we feel any pressure or hard sale. All the cars are reasonably clean and low mileage around 40k. I recommend this business to potential shoppers.
Thank you for this kind review, Zheng. We love reading reviews like this and hope your daughter's Jetta is working out well for her. We hope you will ...keep us in mind during your next car buying experience.
After reading some reviews that said things like "stay away!" and "don't trust anything they say", my wife and I decided to roll the dice and drive 3 hours... to get a car that was advertised at an unbeatable price. I had talked to my salesman, Dick Bailey, on the phone a few times prior to the trip to Leesburg to confirm fees, price, and details of the car. Long story short, it was over 98 degrees in the showroom because their AC had failed a few days earlier. They had a small crew of dedicated sales and administration guys there to take care of customers like me. The car was exactly as advertised, in like-new condition, and the fees were as posted on the website. Following the test drive, the entire purchasing process took less than 90 minutes. My wife loves the car, and the identical car (with higher mileage) is sitting at a nearby dealer for $5000 more. Glad we rolled the dice.
We are glad to read reviews like this, Chris. We apologize for the AC breaking down, but are happy to hear that you and your wife were able to get a c...ar you loved. Thank you for paying us a visit and we hope you will keep us in mind the next time you are in the market.
The process of buying our car was so simple! Things were clearly explained to us, they made it clear that they weren't trying to sell us something, but... that they just wanted us to get a good car. We like that about Hertz and their no-haggle price. We felt that we could be confident that we were being well taken care of and that our new car was being well taken care of too. Our sales representative Michael was careful and great to talk to, and felt very genuine. We love our car! We tell everyone where we bought it and they are amazed at what a great deal we got such a new car with such low mileage!
Hertz was very fast and responsive and followed up with me on the car I was looking at that time. I have now come down to a decision and I will most likely... go with them for my Hyundai Elantra 2015. Great customer service!
Unfortunately this dealership was to great a distance from where we live.
Saturday February 28th my family purchased a 2013 Nissan Versa from the Hertz dealer in Leesburg Virginia. We did not get to the dealership until very... late afternoon, the dealership stayed open to accommodate my family for two hours past their normal closing time. They were very personable and friendly answering our questions about every car we looked at before our final purchase. All of the cars that we looked at were clean and well maintained. They did not hesitate to allow us the time we required to make our choice. We were left that night with our car. We would like to give a special thank you to our sales representative Tushar Patel, we highly recommend this dealership and Tushar. If you our in the market for a low mileage well maintained reasonably priced car we suggest you look into this dealership.
Dan Pivirotto was a really helpful salesperson. He helps us decide on our own without the need of influencing us towards a car or another. He point out... the good and bad things about the cars we looked at. That was really helpful as it allowed us to make our choice. We would definetely be coming back one day because the whole experience was stress free and they all make it easy for us to get our car. Would recomend Hertz and Dan to our friends.
Everyone was extremely helpful and knowledgable. Great buying experience.