Pittsville Ford

2.0 out of 5 2.0
Rectangle 48
Sales
Service Closed

Pittsville Ford Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2013

A staple on Maryland's Eastern Shore for over 56 years, located conveniently halfway Ocean City, MD and Salisbury just o

...

n of Route 50, We are large enough to seve your needs and small enough to know your name. We offer the best service experience around. Put us to the test and fill out why we are the best! From the Beach to the Bay and from Cape Charles to Wilmington, Delmarva, we have you covered.

"Cars Cost Less in Pittsville!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.0 out of 5 2.0
121 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 10, 2019

    Worst experience ever with a car!!! They have had my car 2 weeks and finally admitted they don’t know how to fix it. Very difficult to get anyone to return... calls... awful I wish there was something lower than one star!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2019

    Very smooth and easy purchase of an F-150. Staff were very helpful and pleasant to deal with and went out of their way to be nice with my kids. Can’t say... enough nice things about this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 2, 2018

    Despot having an appointment, my experience started by having to wait 15 minutes sitting across a desk from another salesman eating his lunch. When I did... get to speak to a salesman, I asked about the crash listed on the vehicle's history. The salesman knew I was coming to look at this specific vehicle, but was totally unaware of the reported crash. He pulled the car around, but then sent me on my test drive with a different employee who I don't even believe was on the sales team. As soon as we got in, I pointed out that both the tire pressure and the stability control warning lights were lit on the dash. Again, to the apparent surprise of everyone I spoke to. The entire experience was completely laughable.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    June 9, 2018

    I purchased a used car, a Ford focus, with a defect known by the dealer. The salesperson, Troy, told me he had one with the same defect. After receiving... a class action letter, I tried to trade the car in. They won't take it back. This 2014 shudders and hesitates at every stop and go. I could not be more unhappy.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    May 11, 2016

    I called and set up an appointment for a "the works" they were ready for me and finished me promptly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for leaving us a review! Glad we were able to deliver great service for your vehicle. Come see us again soon!

  • 5.0 out of 5
    December 4, 2015

    I had two vehicles to trade for one new one. Decided on the Ford Escape. Had bought from Pittsville Motors before. Salesman, Craig was very patient... and helpful. Drove about 4 cars with different features. had the need for a certain range for monthly payments. Manager was very helpful and made this all possible. Not pushy or overbearing , but instead, very helpful and listened to what i had to say. Although i have had to Escape for just a couple of days, i really love it. It's just what I need and wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Donna! We're happy to help however possible. Thanks for the feedback and strong recommendation!

  • 5.0 out of 5
    December 1, 2015

    The whole car buying process was as easy and enjoyable as possible. Every person we dealt with was amazing!! Love the dealership. Will definitely be dealing... with them for all future purchases.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and review, Melissa. Hope you're enjoying your vehicle, and as always, drive safe!

  • 5.0 out of 5
    November 26, 2015

    I have purchased two vehicles from Pittsville Motors and they are the dealer of choice for me. The buying process was the easiest I have ever had and... every service visit is simple. The dealership is 18 miles from my home but I trust them and only take my car to them for all service needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 26, 2015

    Always satisfied with Pittsville Ford! We have two Ford autos serviced twice a year for the past four years without less than excellent service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you chose our dealership, Leonard. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedbac...k!

  • 5.0 out of 5
    November 24, 2015

    Wonderful buying experience all around. Friendly staff, great car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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