Reviews
I had visited another Kia dealership the day before & did
I had visited another Kia dealership the day before & did not have a good experience. My experience at Herson's was the complete opposite. Keith was great! He answered all of my questions, was extremely patient & thorough. I would definitely recommend Herson's!!
I had visited another Kia dealership the day before & did
I had visited another Kia dealership the day before & did not have a good experience. My experience at Herson's was the complete opposite. Keith was great! He answered all of my questions, was extremely patient & thorough. I would definitely recommend Herson's!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On time Nice waiting area Friendly service No issues
On time Nice waiting area Friendly service No issues with work performed for over ten years
On time Nice waiting area Friendly service No issues
On time Nice waiting area Friendly service No issues with work performed for over ten years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Atendimento altamente atencioso!
Atendimento altamente atencioso! Tivemos uma experiência incrível com o gerente Jorge e o vendedor Matthew e também com a Ethel que foi incrível ao nos ajudar a escolher a melhor cobertura de seguro pro nosso carro dos sonhos!
Atendimento altamente atencioso!
Atendimento altamente atencioso! Tivemos uma experiência incrível com o gerente Jorge e o vendedor Matthew e também com a Ethel que foi incrível ao nos ajudar a escolher a melhor cobertura de seguro pro nosso carro dos sonhos!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh immediately reached out to resolve an incident with
Josh immediately reached out to resolve an incident with my Telluride while my vehicle was on their lot. Josh arranged for a loaner car during the repairs. Excellent customer service!
Josh immediately reached out to resolve an incident with
Josh immediately reached out to resolve an incident with my Telluride while my vehicle was on their lot. Josh arranged for a loaner car during the repairs. Excellent customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
appointment was easy to schedule.
appointment was easy to schedule. regular maintenance service completed plus 2 recall items addressed and they washed my car! courteous, pleasant & professional.
appointment was easy to schedule.
appointment was easy to schedule. regular maintenance service completed plus 2 recall items addressed and they washed my car! courteous, pleasant & professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They honored coupons from another dealer.
They honored coupons from another dealer. They were courteous and honest. They also explained everything clearly.
They honored coupons from another dealer.
They honored coupons from another dealer. They were courteous and honest. They also explained everything clearly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After sale has proven really bad.
After sale has proven really bad. Forgotten to provide me with the info on Maryland state tax refund, I called, left messages and now that I bought the car (next day!!) neither Jorge, Kwesi or Kevin provide me with the information about it. Simple thing to do, make the client happy, but since the car was sold, that is it. Frustrating… Just sales talk it seems
After sale has proven really bad.
After sale has proven really bad. Forgotten to provide me with the info on Maryland state tax refund, I called, left messages and now that I bought the car (next day!!) neither Jorge, Kwesi or Kevin provide me with the information about it. Simple thing to do, make the client happy, but since the car was sold, that is it. Frustrating… Just sales talk it seems
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The sales staff I worked with were absolutely amazing to
The sales staff I worked with were absolutely amazing to work with. Everyone was incredibly friendly and the entire experience was seamless from start to finish!
The sales staff I worked with were absolutely amazing to
The sales staff I worked with were absolutely amazing to work with. Everyone was incredibly friendly and the entire experience was seamless from start to finish!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is nothing short of amazing.
This dealership is nothing short of amazing. My experience could not have been any better!
This dealership is nothing short of amazing.
This dealership is nothing short of amazing. My experience could not have been any better!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good service, deliverd on time.
Very good service, deliverd on time. The people who work at Herson's Honda are very good at their jobs.
Very good service, deliverd on time.
Very good service, deliverd on time. The people who work at Herson's Honda are very good at their jobs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair