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Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

BMW of Rockville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2000

BMW of ROCKVILLE-Sales & Service You Can Trust

...



-One of the largest state of the art service facilities in the nation
-BMW factory replacement parts, accessories and tires
-Top rated in BMW Customer Satisfaction
-Convenient shuttle service to surrounding area and Metro
-Comfortable lounge with coffee, refreshments, snacks, and WIFI
-Over 150 BMW Loaner Vehicles in service
-Sales Department open the last 2 Sundays of the month

"Serving MD, DC, & VA. Home of Priority 1 Service, where no appointment is required & 150 BMW loaners."

Service

Brake Replacement

$159.95 and up*

Wheel Alignment (4WD)

$179 and up*

Car Wash

Complimentary

Oil, Filter Change (Premium)

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
844 lifetime reviews. Includes reviews of BMW of Rockville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 18, 2019

    This is spring I had my first contact with BMW of Rockville. To be honest, I was not very optimistic after my experience with BMW of Alexandria and BMW... of Fairfax. But, I was really nicely surprised. First, my dealer, Suvin Viswanathan showed me the current inventory and in details explain advantages and disadvantages of few cars which I consider might be suitable for me. He gave me his contact information and ask me to call him any time I want. And it really works well even after I bought the car. When I call, we immediately discuss all questions I have (particularly about car operation or the service provided by the dealership). After some time, I received a call from the service department that it was time to change oil and I should make an appointment. I called Suvin and he immediately reserved the time for me. I came in half an hour and Suvin ride with me to the service department and introduced me to a service manager, Eric Clark. After reviewing information about my car Eric suggested me several options about my future service, some of which were really beneficial. I purchased a short (one and a half year) service plan which actually covers not only the oil change, but two total regular maintenances for the price of a single oil change (I regularly receive the invitation and information about the price for the oil change from other service centers). While my car was in service, I discussed with Eric some questions about my car operation in traffic jams (I work in DC and this is extremely important for me). I tested his suggestions for few days after the service and they are really useful. This is my story.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! Thank you for taking the time to leave such a wonderful review about your experience at our dealership. We do appreciate it and are so glad to ha...ve you as a customer!


    Worked with:
    Suvin Viswanathan

    Executive Client Advisor

    (5.0) 18 reviews

    Eric Clark

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    July 17, 2019

    I had a delightful purchase experience today. I was treated with the utmost professionalism and courtesy by both Maria and the financial team. I would... return to for this experience again in a heartbeat!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Maria Cokinos

    BMW Client Advisor

    (5.0) 67 reviews

  • September 8, 2016

    Great experience with BMW of Rockville, i guess it's the largest bmw dealer in Maryland, sales are friendly, progress goes smoothly. Will come back in... the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! At BMW Rockville, we try very hard to create a memorable experience for each and every client, every time!

  • 5.0 out of 5
    July 9, 2019

    Maria's attention to detail is impeccable. She is top in the industry. No hassle, no pressure and most importantly knowledgeable! I definitely recommend... her and BMW of Rockville to friends and family. This is my second purchase from Maria, I would not think of going anywhere else.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Maria Cokinos

    BMW Client Advisor

    (5.0) 67 reviews

  • 5.0 out of 5
    July 7, 2019

    I had a great buying experience at BMW of Rockville. I drove from Alexandria, Virginia to buy a 2019 X3 from BMW of Rockville in Maryland because they... are honest, transparent and trustworthy. The X3 that I wanted to purchase included many features and options with very specific interior and exterior color and no car was found to meet my expectations in entire Eastern region. I visited many BMW dealers in VA, but they just tried to sell their in-stock cars that had similar features that I wanted. However, Maria was different than other sales associates that I've met in VA. She suggested me to order a car for my satisfaction. She also had a long discussion with her manager to offer me a great deal. It was really amazing. In addition, BMW of Rockville charges $299 for processing fee but All BMW dealers I've visited in VA charges $799. What an additional great saving here! Maria was so professional, kind, helpful and knowledgeable. I definitely recommend her and BMW of Rockville to family, friends and anyone. Thank you so much Maria for all your great assistance and excellent communication. I really had a great experience here!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Maria Cokinos

    BMW Client Advisor

    (5.0) 67 reviews

  • 5.0 out of 5
    July 5, 2019

    Surprisingly pleasant! It was wonderful to go into Service expecting something to be majorly wrong with my vehicle and surprisingly find out that it was... something very simple. And having it fixed and fixed right.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the feedback and 5-star rating, we do appreciate it and are glad to hear that everything worked out!


    Worked with:
    Joy Chilcoat

    Service Advisor

    (5.0) 8 reviews

  • 5.0 out of 5
    June 30, 2019

    We were exploring possibilities for a new car lease, and Maria made the experience a pleasure. She was knowledgeable and responsive to all questions/issues.... We encountered a "glitch" along the way (stuff happens) and Maria and the entire dealership team resolved it quickly and efficiently. Overall an excellent experience!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Steve, thanks for the great feedback and 5-star review, we appreciate it very much!


    Worked with:
    Maria Cokinos

    BMW Client Advisor

    (5.0) 67 reviews

  • 5.0 out of 5
    June 30, 2019

    Was treated with individual attention and courtesy. Very respectful and professional attitude by all. Service representative was honest and very helpful... and informative. Felt like part of the family with the crew.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the feedback and 5-star review, we do appreciate it!


    Worked with:
    Eric Clark

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    June 28, 2019

    Happy with BMW customer service. Everyone is very friendly . My car was ready on time. The office was very clean everyone was sp happy and open the door... for you .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary, we are so glad you are a "happy customer" and thanks for taking the time to leave us a review!


    Worked with:
    Joy Chilcoat

    Service Advisor

    (5.0) 8 reviews

  • 5.0 out of 5
    June 27, 2019

    Excellent service friendly and respectful. Quick response to my phone call, prompt attention to detail. Car was clean when picked up representative reviewed... service report.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the feedback and 5-star review, we do appreciate it!


    Worked with:
    D'Angelo Cates

    Service Advisor

    (5.0) 5 reviews

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