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I traded a Mustang GT Convertible for a significantly cheaper Mazda 3. After listening to Dave Ramsey podcasts, I realized I was in over my head with a... $28k auto loan. When I arrived at Audi of Silver Spring and explained to them my intentions to buy their used Mazda 3, they immediately sprang into action to help me out. They gave me a great trade price on the Mustang to minimize my negative equity, they arranged reasonable financing with a low interest rate, and they even let me have the Mazda for a lot less than they asked. They were kind, understanding of my intentions, and never did anything to take advantage of me. They actually helped me out. They helped me get out of a bad financial decision and into a practical and fun car that I can pay off quickly. How refreshing to encounter a dealership that helps their customers. I feel so grateful that I decided to head to their dealership. One day, when I have the cash to buy a car I will return and get a super nice Audi. Until then, save save save!
Congratulations on your new Mazda! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. ...If you have further needs or questions, please reach out!
After careful research and consideration, I leased my Audi Q5 from Atanas and Valentin. I love my new vehicle and my experience with Atanas, Valentin... and Audi Silver Spring. Thank you for not making feel pressured and for taking the time to talk to me and understand what I wanted and needed in order to make my decision. Thank you so very much!
Hello there, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach o...ut. Take care.
Scott was very nice and knowledgable sales associate that helped with process of purchasing my new SUV.
Porsche Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer... any further questions you may have about your new 2017 Porsche. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!
Fabulous experience from start to finish! Spence is a true gentleman. He goes the extra mile and makes sure he has everything checked and verified before... giving you information. Without question the best car salesperson I've come across!
We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
My husband and I came in and we both got cars from Tom and Spence. We had a great time and we really love our new Audis!
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
I think I got a class a experience at Audi of silver spring especially with my salesperson Tom and his assistant Spencer it was class A all 10 experience....
Hello, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Julie is one of the main reasons I return to Audi of Silver Springs...always on-point and professional, doesn't miss a beat. From the time you call to... book and appointment, to picking up loaner car and then getting back in your just freshly washed car, easy, flawless experience. Had a slightly better offer on a new Audi at a different location, but didn't want to service it at the other location, because of the great service at Silver Springs. MJ was super to work with and as standard at Silver Springs, everything that was promised at date and time was delieverd. Love my new Audi, MJ made the difference.
Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we w...ill be more than happy to assist you! Safe travels!
Kevin P., my service advisor and the head foreman, Ian are so Awesome at Tischer BMW in Silver Spring, Md! They both provide excellent customer service... and possess great knowledge of my BMW! I am always at ease knowing I'm getting my vehicle repaired and I am receiving the best advice and service ever! Thanks so much Kevin and Ian you both Rock!!
Lori, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. ...Our team is available should you require any extra help.
Sam was a great help in the financing of my Porsche Macan S. Also, he went above and beyond following up with me to ensure everything was ok.
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.
We needed technical help connecting the garage door opener to our new Audi Q5. We were completely frustrated with the technology and couldn't get it to... work. Spence Thompson delivered extraordinary service -- coming to the house twice, working with the garage door vendor and a technology service, and staying on the task until he was successful. Spence went way beyond what we had come to expect from other automobile service shops in the quality and speed of service. And he was very responsive, concerned about working within our schedule, and a terrific Specialist to work with.
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choos...e us for all your automotive needs! Take care!