Ourisman Chrysler Dodge Jeep Ram

4.5 out of 5 4.5
Rectangle 48
Sales 12:00 PM - 5:00 PM
Service Closed

Ourisman Chrysler Dodge Jeep Ram Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

6:00 AM - 7:00 PM

Tuesday

6:00 AM - 7:00 PM

Wednesday

6:00 AM - 7:00 PM

Thursday

6:00 AM - 7:00 PM

Friday

6:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2009

Welcome to Ourisman Chrysler, Dodge, Jeep & Ram Located in the heart of the Baltimore and Washington corridor.

...


Ourisman showcases the most popular SUV on the planet, the beautiful Jeep Grand Cherokee and the rugged Wrangler. Featured for Dodge are the sporty and powerful Dodge Charger and Challenger, as well as the family-friendly Dodge Journey. When it comes to mid-size and luxury sedans, Ourisman dares you to compare the Chrysler 200 to the Toyota Camry or the Chrysler 300 to any luxury sedan. If it's a minivan you need, Ourisman has America's two favorites; the Chrysler Town & Country and Dodge Grand Caravan.

"You always get your way at Ourisman everyday!"

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
963 lifetime reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 2, 2019

    Although I only came in for an oil change on my Wrangler recently, the service team was able to also provide break service at the last minute while I waited.... I was taking a trip for the Thanksgiving holiday and the service team wanted to be sure my vehicle was safe. That was really appreciated! I highly recommend Ourisman Chrysler Jeep for your service needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2019

    I can always count on efficient and honest service from this team. I could be using a local dealer service department, but the service at Ourismsn is hard... to match and worth the extra miles and time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 5, 2018

    I want to share my experience with my recent purchase of a 2018 Jeep Grand Cherokee at Ourisman CDJR dealership. Firstly, sales representative Jason Kerr... was very friendly and kind. He was very thorough with explaining all the features of the car and scheduling the test drive. The financing process was quick and easy. I would definitely recommend this dealership to all who are looking for a great car at a fair price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2019

    Very quick to get an appointment to repair an oil leak. Fixed under warranty in the time as stated. Great experience, as usual, working with Steve Ritter.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 11, 2019

    I recently brought In my vehicle for services. It is a great dealership that I would recommend to everyone. Every time I came here, I receive great customer... services.

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    November 5, 2019

    Very Professional Service. Also went the extra mile to ensure we get what we wanted. He called me personally saying you have two vehicles to choose from... in the color we wanted. We are pleased with our Nee Jeep. My Wife loves it. Thanks Evan F Dorsey

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2019

    Dwayne Bridgett is my service rep. and he is always efficient and knowledgeable. He sets appointments quickly, keeps me informed as to work needed and... recommended.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 1, 2019

    While one cannot prove that the oil pan cap was loose, or defective the dealership too responsibility and working with their insurance company and Chrysler... they were able to replace my engine. This was not an inexpensive item to replace and I will always be grateful for their decision I have always recommended Ourisman Chrysler Jeep Dodge but now more than ever. Thank you for doing the right thing.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 30, 2019

    Steve helped me out when me out when I was in need. I wouldn't have been able to pick my son up from school on time without the expedited team changing... my tire. Thanks again Steve!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    October 25, 2019

    Horrible horrible experience. Marco is a terrible salesperson and everyone there is horrible at customer service. The customer service is horrendous, from... just saying Hi hows your car to getting your plates and the second key. I have had my new Jeep Wrangler for 2 months and have not gotten the second key. I have contacted them many times about it and they always tell me its ordered and coming. Right after I bought the car they treated me bad. The manager does not seem to care at all either and does not help fix any problems. I will never ever ever go back again. Do not waste your time buying a car here either. Go elsewhere.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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